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Vivo Red Light Therapy

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Health-conscious men and women aged 30–70 who value scientific integrity, natural healing, and long-term wellness. They rely on evidence-based products for recovery, sleep, skin health, and energy improvement.

Audience Type

  • B2C
  • Adults, wellness professionals, athletes, therapists

Needs – Primary Buying Considerations

  • Therapeutic effectiveness
  • Science-backed products
  • Natural healing
  • Long-term wellness benefits

Demographics

  • Age Range: 30-70
  • Gender: Both
  • Geography: Netherlands primarily, potentially EU for shipping
  • Income Level: Medium to High (Based on product price)
  • Profession: Wellness professionals, Athletes, Therapists

Psychographics

  • Lifestyle: Health-conscious, active
  • What they value: Scientific integrity, natural healing, and long-term wellness
  • Pain Points: Poor recovery, sleep, skin health, or energy issues
  • Buying Behavior: Research-oriented, evidence-driven

Decision-Making Roles

  • Primary Decision Maker: Individual user
  • Support Roles: Online educational content, professional recommendations

2. My Message to My Target Audience

Refined Elevator Pitch

  • Vivo Red Light Therapy empowers health-conscious individuals with improved sleep, energy, skin health, and recovery through our unique skin-contact red and near-infrared light panels. Experience cellular-level transformation that activates your body’s natural healing power. No hype. No guesswork. Just science.

Understanding Their Pain Points

  • Struggling to improve sleep quality, skin health, recovery, and energy balance through safe and natural methods
  • Currently relying on sub-optimal solutions or treatments with potential side effects
  • Overwhelmed by gimmicky, non-evidence-based health products.

Transformation

  • Experience deep recovery, enhanced sleep, younger-looking skin, and balanced energy levels
  • Enjoy a more vibrant, energetic life, feeling good from the inside out
  • Upgrade your wellness routine with a science-backed, reliable, and efficient solution.

Unique Selling Proposition (USP)

  • The exclusive provider of skin-contact red light therapy panels in Europe, ensuring a more effective treatment
  • EMF-safe, flicker-free devices scientifically calibrated for optimal light intensity
  • Cutting through marketing hype with tangible results based on real photobiomodulation science.

Brand Values & One-Liners

  • 'Lighting the way to better health.'
  • 'Real science. Real results. No hype.'
  • 'Activating wellness at a cellular level.'
  • 'Beyond skin deep, reach for the light within.'
  • 'Discover the power of natural healing with VIVO.'

Tone

  • Vivo’s brand tone is educational, empowering, trustworthy, and authentic. We speak directly to our users, emphasizing science over hype, and promoting a sense of ownership over one's own health journey. We aim to imbue customers with a sense of enlightened confidence.

Hero Text Idea

  • Flag Text: 'Europe's Trusted Red Light Therapy'
  • Main Headline: 'Unlock Your Body's Natural Healing Power'
  • Sub Headline: 'Experience improved sleep, skin health, energy, and recovery through safe, scientifically-backed red light therapy. See real results, without hype or false claims.'
  • CTA: 'Transform Your Wellness Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Continue using Wix platform due to its user-friendly interface and cost-effectiveness
  • Track events like: Visits to the product page, Engagements with the product videos, Clicks on the 'buy now' button, Completion of purchase
  • Focus on improving mobile experience as health-and-wellness consumers increasingly research and shop on smartphones

Social Media

  • Prioritize Facebook and Instagram: They have broad demographics and are good platforms for educating consumers about health-and-wellness topics
  • Post bi-weekly educational content to build trust
  • Publish weekly customer testimonials to enhance credibility
  • Utilize Instagram stories for showcasing product use and benefits

Paid Advertising

  • Use Google Ads for keyword-targeted campaigns. Focus on keywords relative to red and near-infrared light therapy and its benefits
  • Employ Facebook ads with a specific focus towards health-conscious adults aged 30–70

Content Recommendations

  • Develop long-form blog posts on photobiomodulation science
  • Create infographics highlighting product benefits
  • Record testimonial videos from satisfied customers

Podcasts

  • Start a VIVO Red Light Therapy podcast aimed towards health-conscious adults
  • Try to appear on health and wellness podcasts like 'The Doctor's Farmacy', 'Feel Better, Live More', and 'The Energy Blueprint'

Partnerships & Outreach

  • Partner with yoga studios, gyms and wellness centers to reach a wider audience
  • Reach out to wellness bloggers and influencers for product reviews

SEO and Content

  • Optimize website with keywords related to red light therapy and photobiomodulation
  • Create blog posts on topics like benefits of red light therapy, photobiomodulation science, etc.

Offline and Local Media

  • Sponsor local health and wellness events
  • Distribute flyers in health clubs, gyms, and clinics

Online Events

  • Host webinars explaining light therapy science, benefits, and how to effectively use VIVO products

Online Networking

  • Engage in online forums & communities like HealthBoards, Wellness Mama, and CureZone

Cold Outreach

  • Leveraging LinkedIn and email for outreach to wellness professionals
  • Target audience: Wellness professionals, athletes, therapists
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • Free 'Guide to Red Light Therapy and Its Benefits'
  • 'How to Improve Sleep Quality Naturally' ebook
  • Online dosage calculator for personalized treatment plans

Tripwire Offer

  • Introductory offer on a mini portable red light device
  • Trial access to exclusive content or masterclass

Welcome Sequence

  • Welcome email explaining what to expect and how to maximize their product
  • Educational emails about red light therapy and how it works
  • Usage tips, success stories, and invitations to join a community of users

Segmentation

  • Tag leads as 'Prospect', 'Customer', 'Engaged' based on interaction
  • Segment by product interest (home or professional device)
  • Segment by key pain points (sleep, energy, skin, recovery)

Chatbot and Automation

  • Implement a chatbot for instant customer queries
  • Automated follow-ups for abandoned cart
  • Personalized emails based on interaction and segmentation

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Custom or non-listed CRM
  • Recommended Migration: ActiveCampaign due to its comprehensive automation and segmentation capabilities

Sales CRM

  • Suggested Platform: HubSpot due to its compatibility with Wix and e-commerce tracking capabilities

Automated Follow-Ups

  • Welcome email series post-opt-in
  • Abandoned cart reminder emails
  • Customized follow-ups based on product interaction

Newsletter

  • Monthly frequency
  • Topics: Photobiomodulation research, success stories, product usage tips

Retargeting & Ads

  • Google Display Network for retargeting
  • Instagram ads for reach and engagement
  • Sponsored content on wellness & health-focused platforms

Social Media and Content

  • Bi-weekly educational posts
  • Weekly testimonials or success stories
  • Instagram stories showcasing product uses and behind-the-scenes

Webinars and Events

  • Quarterly educational webinars
  • Participation in health and wellness events (virtual and in-person)

Other Nurture Channels

  • SMS automation for cart reminders and new product announcements
  • Regularly update blog with educational content
  • Engagement in wellness and health-related online communities

3. Sales Conversion Strategy

Sales Process

  • Continue to utilize educational content (blogs, YouTube videos, newsletters) to turn warm leads into paying customers
  • Streamline the purchase process on the webshop to minimize friction points
  • Implement a CRM strategy to track, nurture, and convert leads
  • Develop an onboarding process post-purchase to solidify consumer trust

Sales Assets

  • Create a detailed buyer’s guide (FAQs, dosage calculator, comparison guides) for the website
  • Develop a scripted chatbot for immediate objection handling and customer queries
  • Design product pitch decks for use with retail partners

Testimonials and Case Studies

  • Incorporate user testimonials on the webshop, social media platforms, and marketing materials
  • Develop case studies showcasing the effectiveness of the product and feature them on the website and in newsletters

Conversion Rate Insights

  • Use the CRM to track and analyze conversion rates
  • Regularly monitor customer pathways to purchase for potential friction points and implement changes as necessary

Urgency and Offers

  • Offer limited-time discounts or special promotions seasonally to create urgency
  • Introduce referral programs and first-time customer discounts to encourage conversions

Guarantees and Risk Reversal

  • Highlight extended warranty, lifetime support, and free shipping guarantees on the website and in all marketing materials to instill customer confidence

Shock and Awe

  • Provide new customers with a free gift (health-related) or a beneficial additional feature (like an in-depth user guide or a personalized treatment plan) after purchasing a product
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email with product usage guidelines and link to the dosing calculator
  • Personalized onboarding video explaining how to set up and use the device

Communication Cadence

  • Bi-weekly newsletter featuring educational content and user testimonials
  • Monthly device usage and wellness tips via email

Client Education

  • Access to an online knowledge hub with scientific articles and how-to videos
  • Regular webinars and masterclasses on photobiomodulation science

Personalized Touches

  • Birthday discount code for accessories or future purchases
  • Celebratory email for 100 hours of device usage milestone

Visuals and Documentation

  • Before and after photos shared by clients on testimonials page
  • Quarterly report summarizing usage and wellness tips

Feedback and Proactive Support

  • Automated email for product review after 30 days of usage
  • Prompt and proactive support response system

Guarantee or Promise

  • 60-day risk-free policy 'Love it or leave it'
  • Extended warranty for device

Operational Excellence

  • Fast and free NL and BE shipping
  • Rigorous product quality checks

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer discounted package for device renewal every 2 years
  • Implement an annual full-service maintenance contract

Upsells & Cross-Sells

  • Introduce advanced device models for professional users (therapists, clinics)
  • Offer replacement kits with higher durability

Bundling & Packaging

  • Add supplementary wellness products into bundled offerings (e.g., sleep supplements, natural skincare)
  • Create tiered packages based on user profiles (athletes, wellness professionals, homemakers)

Loyalty & Retention Programs

  • Develop a loyalty program offering future purchase discounts to repeat customers
  • Introduce a referral program rewarding customers for successful referrals

Custom Services and Personalization

  • Offer personalized device calibration based on users’ unique wellness needs
  • Provide ‘white-glove’ premium support tiers with dedicated representatives

Pricing Strategy

  • Implement package discounts for long-term customer retention
  • Introduce premium pricing for personalized services and advanced models

Customer Data and Insights

  • Utilize customer usage data to offer personalized upgrades and product suggestions
  • Analyze customer behavior to identify potential churn and take preventive action

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer €20 off the referrer's next purchase for each successful referral.
  • New customers introduced through the referral get 10% off their first purchase.

Shareable Assets

  • Create simple, visually appealing infographic posts that explain the science behind Vivo Red Light Therapy which customers can share on social media.
  • Referral links/cards for customers to use and spread across their own networks.

Timing and Triggers

  • Ask for referrals in the follow-up email after customers have received and started using their device.
  • Use CRM to automate the sending of these emails.

Client Success Stories

  • Compile and share customer testimonials on social media and the website to inspire others to refer.
  • Include a 'Refer a friend' link/button under every success story shared.

Partner or Affiliate Programs

  • Invite health and wellness professionals to join a special VIVO Affiliate Program, tracking referrals through unique codes.

Referral Contests

  • Run an annual 'Light Up a Friend's Life' contest — the customer who has referred the most new buyers wins a free device.

Thank-You Experience

  • Send a personalized handwritten thank-you note to each customer who refers a friend.
  • Publicly recognize top referrers on your website or social media in a 'Hall of Light' section.

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.