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SWATT Books

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Before (Prospect)

1. My Target Market

Primary Target Market Summary

  • Established UK-based business owners, consultants, and thought leaders using a book to grow authority, visibility, and high-value opportunities.

Audience Type

  • B2C
  • Experienced business owners
  • Independent consultants
  • Coaches and advisors
  • Thought leaders and expert practitioners

Needs – Primary Buying Considerations

  • A book that supports business growth, not just book sales
  • Clear strategy linking the book to sales, marketing, and authority
  • High-touch 1:1 guidance through publishing decisions
  • Professional publishing without navigating the process alone
  • Post-publication support to turn the book into a business asset
  • Credibility, profile growth, and access to speaking or media opportunities
  • Bespoke support tailored to their expertise and goals
  • Flexible payment options for a premium service

Demographics

  • Age Range: 35-60
  • Gender: All genders
  • Geography: Primarily United Kingdom; open to English-speaking markets
  • Income Level: High income; typically business owners with £500k+ annual turnover
  • Profession: Founder, consultant, coach, advisor, speaker, or subject-matter expert

Psychographics

  • Lifestyle: Ambitious, expert-led, time-poor, growth-focused, and reputation-conscious
  • What they value: Authority, credibility, strategic growth, legacy, and premium positioning
  • Pain Points: Low visibility beyond referrals, unclear differentiation, and underused expertise
  • Buying Behavior: Trust-led, consultative buyers who respond to referrals, speaking, and networking
  • Buying Behavior: Will invest £10k+ when ROI and strategic value are clear

Secondary Target Market

  • Service-based founders outside the UK seeking English-language publishing support with a business-growth focus.
  • Consultants and coaches in other English-speaking markets
  • Experts wanting worldwide distribution and strategic post-launch support
  • Buyers drawn to bespoke support over DIY or mass-market publishing services

2. My Message to My Target Audience

Refined Elevator Pitch

  • SWATT Books helps seasoned experts turn a book into a growth asset through strategy-led publishing, so they can lead with authority.

Understanding Their Pain Points

  • They know their expertise is strong, but their wider market doesn't see it yet
  • They rely on referrals, speaking, and their network to stay visible
  • Their knowledge stays trapped in their head instead of driving new opportunities
  • A book feels valuable, but they lack a clear plan to make it work for the business
  • Most publishers help make a book, not turn it into business growth

Transformation

  • Turn expertise into a book that strengthens sales, marketing, and visibility
  • Build authority beyond their immediate network
  • Attract better clients, speaking invites, media, and strategic opportunities
  • Feel recognised as a leader, not just known by existing contacts
  • Use their book as a business asset that keeps working long after launch

Unique Selling Proposition (USP)

  • Publishing built around business growth, not just producing a book
  • Bespoke strategy ties the book to offers, profile, and long-term goals
  • 1:1 support from planning through post-publication marketing
  • Worldwide distribution expands reach beyond local networks
  • Most publishers stop at the book; SWATT Books helps make it pay off

Brand Values & One-Liners

  • Your book is not a product; it's a business asset
  • Publishing, reimagined for business growth
  • Turn your expertise into authority that opens doors
  • Build a book that works for your business
  • Publish with purpose, not just prestige

Tone

  • Strategic, credible, and empowering. Clients should feel seen, guided, and confident their book will drive real business value.

Hero Text Idea

  • Flag Text: UK Business Leaders
  • Main Headline: Turn your expertise into a book that grows your business
  • Sub Headline: We help experienced business owners publish with strategy, not guesswork. Build authority, raise your profile, and create opportunities beyond your network.
  • CTA: Book your consultation

3. The Media I Will Use to Reach my Target Market

Website

  • Lead with: Turn expertise into a book that grows your business
  • Keep WordPress; refine for premium consultative conversion
  • Add clear CTA above fold: Book your consultation
  • Add Who it's for section for £500k+ founders and consultants
  • Add How it works with 3 steps: strategy, publish, leverage
  • Add proof: case studies, speaking wins, client authority outcomes
  • Add comparison: strategy-led publishing vs standard publishers
  • Add proposal CTA on service pages: Request publishing roadmap
  • Add Calendly or CRM booking on key pages
  • Track consultation bookings, form submits, proposal requests
  • Track scroll depth, CTA clicks, outbound podcast clicks
  • Focus on desktop-first; B2B buyers often research on desktop
  • Ensure mobile speed is strong for speaking and social traffic

Social Media

  • Prioritise LinkedIn as primary channel for founders and advisors
  • Secondary focus on YouTube for authority-building search content
  • Repurpose to Instagram only if founder is comfortable on camera
  • Post on LinkedIn 3x weekly with strategic authority angle
  • Publish 1 LinkedIn article monthly on book-led business growth
  • Share founder-led posts with client mistakes and insights
  • Create carousel posts: 7 ways a book drives lead generation
  • Post short videos 1x weekly: publishing myths for experts
  • Share behind-the-scenes of strategy sessions and book planning
  • Use client story posts showing authority, PR, and lead outcomes
  • Comment on posts from coaches, consultants, and business founders

Paid Advertising

  • Avoid broad paid spend at current budget; use retargeting first
  • Run LinkedIn retargeting to site visitors if traffic volume allows
  • Test Meta retargeting to consultation page visitors and engagers
  • Use boosted LinkedIn posts only for strongest founder-content posts
  • Run Google Search for high-intent terms in small exact-match sets
  • Target terms like business book publishing consultant UK
  • Target terms like thought leadership book consultant
  • Goal: booked consultation, not traffic or ebook downloads
  • Use case-study creative, not generic publish your book ads

Content Recommendations

  • The hidden cost of publishing a book with no business strategy
  • How consultants use books to win speaking and premium clients
  • Why your book should support sales, not sit on Amazon
  • 10 business assets your book can create after launch
  • What makes a business book profitable beyond book sales
  • Publishing mistakes experts make before writing chapter one
  • How to turn a book into a keynote, workshop, and lead magnet
  • Book vs podcast vs newsletter for authority building
  • When is the right time for a founder to write a book
  • How to validate a book topic against business goals

Podcasts

  • Pitch as guest to The Melting Pot with Dominic Monkhouse
  • Pitch as guest to The Coaching Crowd Podcast
  • Pitch as guest to The Future is Freelance
  • Pitch as guest to The Remarkable CEO for consultants and advisors
  • Pitch as guest to The Business of Authority
  • Pitch as guest to Experts Speak English for expert-led visibility
  • Pitch as guest to Being Freelance for authority-building angles
  • Create a podcast guest one-sheet with outcomes-focused topics
  • Offer topics on books as authority assets, not author journeys
  • Mention consultation CTA in guest bio and lead magnet

Directories

  • Optimise LinkedIn Services page for publishing consulting
  • Join the Alliance of Independent Authors directory if eligible
  • Create Crunchbase profile for credibility and search visibility
  • Build Google Business Profile if serving UK clients directly
  • List in relevant BNI chapter directory if active in networking
  • Join local Chamber of Commerce member directory
  • Create speaker profile on SpeakerHub for authority visibility

Publications

  • Pitch articles to Business Matters for UK SME founders
  • Pitch articles to Elite Business for growth-focused founders
  • Pitch articles to Startups Magazine on authority-led growth
  • Pitch articles to Management Today on founder visibility themes
  • Pitch expert commentary to Business Leader
  • Pitch guest content to UK Coach Magazine
  • Pitch thought leadership to Enterprise Nation contributors area
  • Use article angles on books, authority, and business growth

Partnerships & Outreach

  • Partner with business coaches serving £500k+ founder clients
  • Partner with LinkedIn ghostwriters for reciprocal referrals
  • Partner with PR agencies serving founders and consultants
  • Partner with speaker coaches helping experts raise profile
  • Partner with branding agencies for thought leadership projects
  • Partner with fractional CMOs serving expert-led firms
  • Partner with mastermind hosts for guest workshops on book strategy
  • Offer lunch-and-learn sessions for consultant communities
  • Build referral pack with messaging, objections, and case studies
  • Target UK networks like Vistage, Propolis, and BNI groups

SEO and Content

  • Target service keywords with buyer intent, not broad book terms
  • Focus on business book publishing consultant UK
  • Focus on thought leadership book strategy
  • Focus on consultant book publishing support
  • Focus on business book marketing strategy
  • Create pillar page: How to publish a business growth book
  • Create service page for consultants, coaches, and founders
  • Add FAQs on cost, timeline, ROI, and post-launch support
  • Publish 2 SEO articles monthly tied to consultation intent
  • Build backlinks through podcasts, guest posts, and associations

Offline and Local Media

  • Speak at local Chamber events on books as authority assets
  • Apply to run workshops at Enterprise Nation events
  • Host small private breakfasts for consultants and founders
  • Attend BNI and professional networking groups consistently
  • Pitch talks to coworking hubs hosting founder events
  • Sponsor niche founder events only if speaking is included
  • Bring a premium one-page book strategy checklist to events
  • Use printed case study cards at networking events

Online Events

  • Run quarterly webinar: Turn your book into a business asset
  • Host live LinkedIn audio event on authority through publishing
  • Offer a 45-minute masterclass for mastermind groups
  • Run a workshop: How to choose a book topic with ROI
  • End each event with consultation CTA and strategy audit

Online Networking

  • Be active in LinkedIn groups for consultants and founders
  • Join Enterprise Nation community discussions
  • Join The Dots for founder and expert visibility networking
  • Contribute in UK Business Forums where founders seek growth advice
  • Watch Reddit EntrepreneurUK for media and founder visibility topics
  • Engage in Facebook groups for UK coaches and consultants carefully

Cold Outreach

  • Send warm LinkedIn messages to consultants with strong expertise
  • Target founders with podcasts, keynotes, or visible IP but no book
  • Target business coaches, fractional CMOs, and PR consultants
  • Use email outreach to podcast hosts and mastermind organisers
  • Open with authority gap, not publish a book pitch
  • Offer a Book as Business Asset audit call
  • Personalise with their talks, newsletter, or LinkedIn content
  • Follow up with case study or article, not a hard sell
During (Lead)

1. My Lead Capture System

Lead Magnet

  • Book ROI Scorecard for founders and consultants
  • Scores authority, lead gen, and offer alignment
  • Best fit for time-poor experts needing clarity fast
  • Free PDF: 10 Ways Your Book Can Grow Your Business
  • Shows business asset angles beyond book sales
  • Strong fit for consultants, coaches, and advisors
  • Book Topic Validation Checklist
  • Helps test topic against business goals and audience demand
  • Ideal for experts before writing chapter one
  • Authority Gap Audit
  • Assesses visibility, credibility, and thought leadership gaps
  • Natural bridge to a strategy call
  • Webinar: Turn Your Book Into a Business Asset
  • Captures higher-intent leads from LinkedIn and speaking
  • Replay gated with email and role capture

Tripwire Offer

  • £97 Book as Business Asset Audit
  • 30-min review with 3 growth opportunities and next steps
  • Filters serious prospects without heavy time drain
  • £149 Book Topic and Positioning Review
  • Reviews title angle, audience, and business fit
  • Good fit for prospects not ready for full consultation
  • Paid workshop seat: How to Choose a Book Topic with ROI
  • Low-cost group offer from webinars and partner events

Welcome Sequence

  • Email 1: Deliver magnet and restate core promise
  • Email 2: Show why most books fail to drive business growth
  • Email 3: Share client story with authority or lead outcome
  • Email 4: Teach 3 ways to link a book to offers and sales
  • Email 5: Invite to Book as Business Asset Audit or consult
  • Trigger consult invite after webinar attendance or repeat visits
  • Add manual LinkedIn follow-up for hot leads within 48 hours

Segmentation

  • Tag by persona: founder, consultant, coach, advisor, speaker
  • Tag by stage: idea, drafting, manuscript ready, post-launch
  • Tag by goal: authority, leads, speaking, PR, premium clients
  • Tag by source: LinkedIn, podcast, referral, speaking, SEO
  • Tag by intent: lead magnet, webinar, audit, consultation
  • Mark hot lead if £500k+ turnover and books a call
  • Add field for target publish date and manuscript status

Chatbot and Automation

  • Add sticky CTA on WordPress: Get the Book ROI Scorecard
  • Use short form with name, email, role, revenue band
  • Add consultation form with qualifying questions
  • Ask turnover band, business model, book stage, goals
  • Route high-fit leads to calendar booking page instantly
  • Route lower-intent leads to webinar or checklist nurture
  • Trigger alert for manual follow-up on qualified submissions
  • Add exit-intent offer for checklist on service pages
  • Add thank-you page with audit upsell and calendar CTA

CRM and Tech Improvements

  • Standardise pipeline: Lead, Qualified, Consult, Proposal, Won
  • Create lead score from turnover, stage, and engagement
  • Track source to proposal and close rate by channel
  • Track magnet conversion rate and consult booking rate
  • Sync forms, calendar, and email tags into current CRM
  • Add hidden UTM capture fields on all WordPress forms
  • Use separate forms for webinar, scorecard, and consultation
  • Build one dashboard for leads, calls, proposals, and wins
  • Review monthly: source quality, no-show rate, close rate

2. My Lead Nurturing System

Marketing CRM

  • Current CRM: other platform not listed; keep if forms, tags, and automations are reliable
  • Must support WordPress forms, Calendly, tagging, lead scoring, and email sequences
  • Best-fit option: ActiveCampaign for premium consultative nurture at current revenue stage
  • Use tags for persona, book stage, goal, source, and intent
  • Add lead score by turnover band, manuscript status, and engagement depth
  • Connect WordPress via Fluent Forms or Gravity Forms to CRM tags and lists
  • Capture UTMs, referral source, and target publish date on every lead form
  • Build dashboard for lead source, consults, proposals, and closed revenue

Sales CRM

  • Use current CRM if it tracks deal stages and proposal follow-up clearly
  • If not, add Pipedrive for simple consultative pipeline management
  • Pipeline: Lead, Qualified, Consult Booked, Consult Held, Proposal Sent, Follow-Up, Won, Lost
  • Auto-create deal when consult form is submitted by qualified lead
  • Log proposal sent date, follow-up date, objection type, and close outcome
  • Trigger task 48 hours after proposal send for personal follow-up
  • Track close rate by source: referral, LinkedIn, speaking, podcast, SEO

Automated Follow-Ups

  • Post-opt-in sequence for Scorecard, Checklist, and PDF lead magnets
  • Email 1 immediately: asset delivery plus consultation CTA
  • Email 2 after 2 days: why most business books fail commercially
  • Email 3 after 4 days: case study on authority, leads, or speaking gains
  • Email 4 after 7 days: framework linking book to offers and sales process
  • Email 5 after 10 days: invite to £97 audit or consultation call
  • Webinar sequence: reminder at signup, 24h, 1h, and 10m before start
  • Webinar replay email same day with 72-hour consult CTA
  • Consultation no-show: email after 15m, rebook link after 24h, final nudge after 4 days
  • Proposal follow-up: 2 days, 7 days, and 14 days with objection-led content
  • Reactivation every 90 days for inactive leads with new case study or webinar invite
  • Hot lead trigger: 2+ site visits to consult page sends manual LinkedIn follow-up task

Newsletter

  • Send 2× monthly newsletter to stay top of mind with trust-led education
  • Pillar 1: book strategy for business growth
  • Pillar 2: client stories with authority and opportunity outcomes
  • Pillar 3: publishing myths and mistakes for experts
  • Pillar 4: post-publication leverage ideas like talks, PR, and lead magnets
  • Include one CTA per issue: webinar, audit, or consultation
  • Segment by stage: idea, drafting, manuscript ready, post-launch
  • Segment by goal: authority, leads, speaking, PR, premium positioning
  • Send founder-focused versions to £500k+ turnover leads when data is available

Retargeting & Ads

  • Prioritise low-budget retargeting only; avoid broad cold campaigns
  • Meta retargeting to site visitors and lead magnet engagers for consult bookings
  • LinkedIn retargeting if traffic volume supports matched audiences
  • Google Ads remarketing to service page and consultation page visitors
  • Use case-study creative and strategy-led messaging, not generic publishing claims
  • Retarget webinar viewers with audit offer for 14 days post-event
  • Retarget proposal viewers with testimonial and FAQ ads if tracking allows
  • Cap frequency at 3-5 impressions weekly to avoid fatigue on niche audience

Social Media and Content

  • LinkedIn is primary nurture channel for founders, consultants, and thought leaders
  • Post 3× weekly on LinkedIn with strategic authority-building angle
  • Publish 1 LinkedIn article monthly on book-led business growth
  • Share 1 short video weekly on publishing myths or ROI questions
  • Repurpose webinar clips, consult FAQs, and case studies into carousels
  • Content themes: authority gaps, book ROI, topic validation, post-launch leverage
  • Comment on ideal client and partner posts 15 mins daily for warm visibility
  • DM warm engagers with relevant lead magnet or webinar invite within 48 hours

Webinars and Events

  • Run quarterly webinar: Turn Your Book Into a Business Asset
  • Use webinar to move leads from curiosity to consult-ready intent
  • Follow webinar with replay email, FAQ email, and audit offer email
  • Host one small partner workshop every 2 months with coaches or mastermind hosts
  • Use speaking events to drive to Scorecard or webinar, not straight to proposal
  • Add event tags by topic and attendance level for follow-up relevance

Other Nurture Channels

  • Add Calendly on WordPress with pre-qualifying fields before booking
  • Use WhatsApp only after consult for high-intent proposal-stage follow-ups
  • Add website sticky bar for Book ROI Scorecard on key pages
  • Use exit-intent popup on service pages for Topic Validation Checklist
  • Add chatbot only if it routes by fit: consult, webinar, or lead magnet
  • Best-fit chatbot: Tidio for simple qualification on WordPress
  • Send internal email alert for hot leads with £500k+ turnover selection
  • Thank-you page should offer next step: audit, webinar replay, or consultation

3. Sales Conversion Strategy

Sales Process

  • Add pre-call form on goals, authority gaps, timeline, budget, and manuscript status
  • Qualify for 5 years in business, £500k+ turnover, and strategic intent
  • Send pre-call brief: process, pricing range, timeline, and ideal fit
  • Use 45-minute consultation with fixed agenda and decision-driving questions
  • Diagnose business goals before discussing manuscript length or package tiers
  • Map book to lead generation, speaking, PR, and premium offer strategy
  • End call with clear next step: proposal review call booked live
  • Send proposal within 24 hours while intent and urgency are high
  • Replace generic proposal with tailored publishing roadmap and ROI angles
  • Include 3 options: essential, growth, and authority-led partnership
  • Anchor premium option with post-launch growth outcomes, not page count
  • Hold proposal review within 3 days to prevent decision drift
  • Use proposal call to revisit goals, risks, objections, and timeline to launch
  • Ask for decision on call: proceed, revise scope, or pause with follow-up date
  • Take deposit on signature, not on raw manuscript delivery
  • Raise first invoice at agreement to secure commitment and cash flow
  • Offer payment plan tied to milestones to reduce budget friction
  • Add 7-day follow-up sequence with proof, FAQs, and deadline reminder
  • Trigger nurture track for not now leads with monthly authority-led content
  • Create lost-deal review tag in CRM to spot recurring objections and leaks

Sales Assets

  • Build consultation script around authority gap, business goals, and ROI use cases
  • Create discovery checklist for visibility, offer suite, audience, and business model
  • Add objection-handling script for time, ROI, budget, and fear of poor book sales
  • Create proposal template with business asset framing on every page
  • Add visual roadmap: strategy, manuscript, production, launch, leverage
  • Include timeline template with realistic milestones and client responsibilities
  • Create one-page comparison: SWATT strategy-led vs standard publishing support
  • Build ROI worksheet: leads, speaking, PR, client value, and authority uplift
  • Add FAQ sheet on cost, timeline, manuscript readiness, and distribution
  • Create decision email template after proposal review with simple next steps
  • Build referral partner pack with positioning, ideal client, and intro script
  • Prepare welcome pack sent immediately after deposit to reduce buyer's remorse

Testimonials and Case Studies

  • Request testimonial at 3 milestones: strategy signed off, launch, and 90 days post-launch
  • Ask for outcomes tied to authority, leads, speaking, and confidence
  • Use guided prompts to capture specifics, not vague praise
  • Turn strongest wins into one-page case studies with before and after story
  • Feature social proof on consultation page near booking CTA
  • Add case studies inside proposal beside relevant package tier
  • Build Wall of Love page with quotes, headshots, and business type
  • Use short proof snippets in follow-up emails after proposal is sent
  • Capture video testimonials during post-launch review call when results are fresh

Conversion Rate Insights

  • Track consults booked to consults held
  • Track consults held to proposals sent
  • Track proposals sent to deals won
  • Track average days from consult to signed agreement
  • Track close rate by source: referral, speaking, networking, LinkedIn
  • Estimate current close rate and set 90-day target uplift of 10 to 20 percent
  • Review lost deals monthly by objection type and package tier
  • Track no-show rate and improve with reminders and pre-call brief
  • Track acceptance by proposal option to refine pricing anchors

Urgency and Offers

  • Position timing around business goals, not discounting
  • Use urgency message: publish before next keynote, launch, or growth phase
  • Offer limited monthly onboarding spots to protect 1:1 quality
  • State next available start month in proposals and on calls
  • Add fast-mover incentive: bonus strategy session if signed within 7 days
  • Add launch-readiness bonus for clients targeting a key event or campaign
  • Use deadline on proposal validity, ideally 7 days
  • Tie urgency to missed opportunities from delayed authority building

Guarantees and Risk Reversal

  • Offer clear scope and milestone plan to reduce fear of hidden complexity
  • Add satisfaction checkpoint after strategy phase before full production begins
  • Promise weekly communication cadence during active project stages
  • Include revision parameters so clients know support is structured and responsive
  • Reassure with bespoke guidance, not vague done-with-you claims
  • Use payment plan to reduce risk without eroding premium positioning

Shock and Awe

  • Mail a premium printed book strategy summary after strong consultation calls
  • Send handwritten note with tailored observation on their authority opportunity
  • Gift shortlisted prospects a bespoke title and positioning concept sheet
  • Send signed clients a welcome gift box with notebook and project roadmap card
After (Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Send a polished welcome email within 1 hour of signed agreement
  • Include timeline, key milestones, file checklist, and communication rules
  • Mail a branded welcome pack with notebook, pen, and strategy roadmap
  • Record a 3-minute personal video summarising their book's business potential
  • Share a private client portal with tasks, dates, and document storage
  • Run a 90-minute kickoff call focused on business goals before book mechanics
  • Define success metrics: leads, speaking, PR, client nurturing, authority goals
  • Create a bespoke Book Asset Blueprint for their business ecosystem

Communication Cadence

  • Send a weekly progress update every Friday, even if no action is needed
  • Use one primary channel to reduce scattered messages and missed decisions
  • Hold fortnightly check-in calls during active manuscript and production phases
  • Send Loom videos for complex feedback to add clarity and warmth
  • Confirm next steps within 2 hours after each meeting
  • Flag risks early with clear options, deadlines, and recommendations
  • Share a milestone calendar so clients always know what comes next

Client Education

  • Give a "Book as Business Asset" guide in week one
  • Provide a launch checklist tied to speaking, lead gen, and client conversion
  • Share short videos on ISBNs, distribution, metadata, and publishing decisions
  • Build a FAQ hub for common author questions and approval steps
  • Provide templates for podcast pitches, bulk sales, and speaker outreach
  • Include a worksheet to map the book to offers, funnels, and authority goals
  • Give a post-publication playbook for 90 days of business use

Personalized Touches

  • Send a handwritten note when the manuscript is submitted
  • Celebrate first draft completion with a small desk gift or premium bookmark
  • Mark cover approval with a personalised email titled "Your book is becoming real"
  • Send birthday or business anniversary notes during the project
  • Celebrate publication day with flowers, treats, or a branded author box
  • Include a custom social graphic pack with quote cards using their brand style
  • Mail a framed first cover print after final approval
  • Send a 6-month check-in note asking how the book is opening doors

Visuals and Documentation

  • Create a one-page publishing roadmap with dates and responsibilities
  • Share version-controlled documents to avoid confusion on edits
  • Deliver cover concepts in clean presentation mockups, not raw files
  • Provide launch assets in neatly labelled folders by channel and purpose
  • Send a final Business Asset Recap showing how to use the book across the business
  • Include before-and-after positioning notes from idea to market-ready authority asset
  • Build a simple KPI tracker for leads, talks, PR, and partnerships from the book

Feedback and Proactive Support

  • Ask for a pulse rating after each major milestone
  • Trigger a personal check-in if satisfaction drops below 8/10
  • Review concerns within 1 business day with a fix plan and owner assigned
  • Run a post-launch review call at 30 days to assess early traction
  • Gather testimonial prompts focused on outcomes, not generic praise
  • Ask what felt confusing, slow, or stressful, then update the process
  • Keep a snag list so issues are tracked and visibly resolved

Guarantee or Promise

  • Promise strategy-first guidance, not just publishing admin
  • Guarantee clear weekly communication throughout active project phases
  • Promise no major decision is made without context and recommendation
  • Include one post-publication strategy session to activate the book in the business
  • Offer a 14-day post-delivery support window for launch asset questions

Operational Excellence

  • Start every meeting on time with an agenda sent in advance
  • Use branded, typo-free documents that reflect premium positioning
  • Keep all deadlines visible in the client portal
  • Use approval checkpoints to prevent late-stage surprises
  • Deliver invoices, agreements, and files in a consistent format
  • Keep turnaround times documented for each project stage
  • Maintain a polished visual standard across decks, guides, and reports
  • End every milestone with one clear next action and due date

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Add 12-month Authority Growth Retainer after launch at £1.5k-£3k monthly
  • Include quarterly strategy reviews, campaign planning, and book-led funnel updates
  • Offer annual prepay with 10% savings and two bonus strategy sessions
  • Add 6-month post-publication support contract as default proposal option
  • Use renewal prompts at 90, 60, and 30 days before support ends
  • Offer manuscript-to-marketing continuity plan before final publishing milestone

Upsells & Cross-Sells

  • Add keynote and podcast pitch service for authors ready to raise profile
  • Offer LinkedIn authority package built from book themes and excerpts
  • Add lead magnet and email nurture build using book chapters
  • Sell workshop and keynote deck creation based on the book framework
  • Offer client gift and bulk order management for 100-plus copies
  • Add book funnel strategy for consultations, speaking, and premium offers
  • Offer website messaging refresh aligned to the book positioning
  • Create premium launch support for PR, event strategy, and partner outreach
  • Add audiobook production coordination as a premium upgrade
  • Offer second-book roadmap for clients building a thought leadership series

Bundling & Packaging

  • Create 3 tiers: Publish, Publish Plus, Authority Accelerator
  • Bundle post-launch strategy into top two tiers, not as an optional extra
  • Package book launch, LinkedIn content, and speaking assets into one upgrade
  • Create Author Growth Suite with book, funnel, website, and authority assets
  • Add Done-With-You tier for clients with internal marketing support
  • Create VIP Day add-on for offer alignment, messaging, and monetisation planning
  • Bundle annual strategy reviews with bulk print planning and campaign refreshes

Custom Services and Personalization

  • Add white-glove Authority Integration service for full business asset rollout
  • Build custom plan linking book to offers, referrals, events, and partnerships
  • Deliver bespoke KPI dashboard for each author with agreed growth goals
  • Offer private team briefing to help staff use the book in sales conversations
  • Create custom client onboarding journey around the author's authority goals
  • Add ghostwritten article series from book chapters for premium clients

Pricing Strategy

  • Raise entry package prices 10%-15% if close rates stay steady over 60 days
  • Anchor premium tier with strongest ROI assets, not only production features
  • Price post-launch retainers by outcome scope, not hours
  • Offer staged payment plans with higher total price than upfront payment
  • Give prepay incentives tied to strategy bonuses, not cash-heavy discounts
  • Add minimum £2k upgrade path to every proposal before sending
  • Benchmark UK hybrid publishers and premium consultants every 6 months
  • Increase top-tier price if proposals often close without major objections

Customer Data and Insights

  • Track source, package bought, upsells, and total client value in CRM
  • Log proposal tier shown versus tier sold to identify upgrade opportunities
  • Track support end dates and automate renewal reminders in CRM
  • Record client goals: leads, speaking, PR, authority, partnerships, referrals
  • Review which add-ons sell best by client type and business model
  • Survey clients at 30, 180, and 365 days for outcomes and next needs
  • Build case study tags by niche, goal, and result to guide future upsells
  • Flag clients with strong results for second-book or retainer offers
  • Track bulk orders and reorder timing to trigger repeat print conversations

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Give referrers a £500 strategy credit or cash after a signed client pays
  • Offer referees a free Book as Business Asset strategy session
  • Add a premium bonus for both sides: authority audit or launch roadmap
  • Create a tiered reward: 1 intro £0, 1 sale £500, 2 sales VIP planning day
  • Let referrers choose reward type: cash, charity donation, or consulting credit

Shareable Assets

  • Build a simple referral page on Wordpress with clear offer and intro form
  • Create a private referral link for each past client and close partner
  • Write 3 ready made intro emails clients can send in 2 minutes
  • Create 3 LinkedIn post templates clients can personalise and publish
  • Design a one page PDF: Your book is a business asset, not just a product
  • Make a short case study deck referrers can forward after warm introductions
  • Create a WhatsApp intro script for fast peer to peer sharing

Timing and Triggers

  • Ask after key wins: manuscript approval, launch, media feature, client result
  • Ask at project completion when authority gains are fresh and visible
  • Ask 30 days after launch once business impact starts showing up
  • Trigger ask after a strong testimonial or thank you email is received
  • Add a CRM task to request 1 referral at each major milestone
  • Include referral invite in offboarding and post launch review calls
  • Send a quarterly check in asking who else wants a strategic business book

Client Success Stories

  • Capture stories around authority gains, leads, speaking, and premium positioning
  • Use a short interview format: before, strategy, result, opportunity gained
  • Turn each story into LinkedIn posts, website proof, and referral assets
  • Feature clients by sector so referrers can match peers more easily
  • Create a proof library of 60 second video clips from happy clients
  • End each case study with a soft prompt: know someone who needs this too?

Partner or Affiliate Programs

  • Build a partner circle for coaches, brand strategists, PR experts, and agencies
  • Offer partners a 10 percent referral fee on signed projects
  • Prioritise partners serving founders at £500k plus turnover
  • Give partners a co branded guide on using books for authority growth
  • Track partner leads in the CRM by source, status, and revenue
  • Run quarterly partner briefings with success stories and ideal client cues
  • Target speaking hosts and business communities as referral allies

Thank-You Experience

  • Send a handwritten note and premium gift after each successful referral
  • Gift a luxury notebook or branded book planning kit for top referrers
  • Thank referrers publicly on LinkedIn if they are happy to be mentioned
  • Invite top referrers to a private strategy roundtable each year
  • Send a surprise bonus session for referrers who send multiple quality leads
  • Celebrate partner wins with personal voice notes and rapid payment

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