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Sc Beauty

Your 1-Page Marketing Plan is Ready!

Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team to show you what to prioritize and how to execute your plan.

Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Business owners in the beauty industry who prioritize high-quality, cruelty-free and safe beauty products for their clients.

Audience Type

  • B2B
  • Women-led beauty salons

Industries (if B2B)

  • Beauty
  • Cosmetology
  • Retail

Needs – Primary Buying Considerations

  • High-quality beauty products
  • Cruelty-free and vegan friendly products
  • Affordable pricing

Demographics

  • Age Range: 18-40
  • Gender: Female
  • Geography: South Africa
  • Income Level: R50,000 and R100,000 per month
  • Profession: Salon Owners, Nail Technicians, Cosmetologists
  • Business Size: Established businesses with more than 500 clients

Psychographics

  • Lifestyle: Eco-conscious and committed to ethical consumption
  • What they value: Quality, safety, animal welfare
  • Pain Points: Quality beauty products at affordable prices
  • Buying Behavior: Prefers bulk purchases
  • Decision-Making Roles:
  • Primary Decision Maker: Salon Owners
  • Secondary Decision Influencers: Employees, Beauty Bloggers
  • Support Roles: Suppliers, Marketing team

2. My Message to My Target Audience

Refined Elevator Pitch

  • SC Beauty empowers female CEOs in the nail technology industry with our superior, cruelty-free nail products and body scrubs. By using our high-grade, US imported materials, they can elevate their salon offerings, boost customer satisfaction and increase profitability.

Understanding Their Pain Points

  • Struggle to source high-quality, non-toxic and cruelty-free nail products
  • Time and effort invested in evening out gel products
  • Difficulty in finding affordable, top-quality beauty products

Transformation

  • Superior, lasting nail application with self-leveling gel products
  • Increased customer satisfaction due to premium, safe products
  • Higher profitability with time-saved and bulk purchasing discounts

Unique Selling Proposition (USP)

  • Superior quality, HEMA-FREE, TPO-FREE and cruelty-free nail products
  • Self-leveling gels save nail techs up to 5 minutes per set
  • Vegan-friendly materials and commitment to animal welfare

Brand Values & One-Liners

  • 'Elevate your salon with SC Beauty's premium, cruelty-free nail products.'
  • 'Save time and boost profits with our self-leveling gels.'
  • 'Enhance customer satisfaction with our vegan, safe to use products.'

Tone

  • SC Beauty speaks with a confident, empowering and compassionate voice, instilling a sense of trust, quality and ethical responsibility to our audience.

Hero Text Idea

  • Flag Text: 'South Africa's Premium Nail Products'
  • Main Headline: 'Elevate Your Salon with SC Beauty'
  • Sub Headline: 'Boost customer satisfaction and profits with our superior, cruelty-free nail products and time-saving, self-leveling gels.'
  • CTA: 'Start Enhancing Your Offerings Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Launch a clean website using a cost-effective platform like Shopify
  • Optimize for mobile as target audience is likely to use smartphones for browsing
  • Track events like 'Add to Cart', 'Initiate Checkout' and 'Purchase'

Social Media

  • Focus on Instagram and Facebook, ideal platforms for beauty industry
  • Post at least 3 times a week showcasing products, benefits, and customer reviews
  • Use Instagram stories for 'behind the scene' glimpses and flash sales

Paid Advertising

  • Google Shopping Ads focusing on the uniqueness of the products
  • Retargeting Ads on Facebook and Instagram for the website visitors

Content Recommendations

  • Blog posts on cruelty-free beauty, importance of high-quality beauty products, and trends in the beauty industry

Podcasts

  • Potential guest on local beauty and salon-owner targeted podcasts, like 'Beautiful Hustle' and 'Beyond the Beauty'

Directories

  • Enlist on online directories like 'Beauty SA', 'The Beauty Salon Directory'

Publications

  • Reach out to relevant publications like 'Your Business Magazine', 'Professional Beauty'

Partnerships & Outreach

  • Outreach to local salons and beauty schools for potential partnerships
  • Sponsor local beauty industry events

SEO and Content

  • Focus on SEO-optimized content around specific keywords like 'cruelty-free beauty products South Africa', 'high-quality gels for salons'

Offline and Local Media

  • Local events like beauty trade shows, farmers markets
  • Local newspaper ads targeting female audience

Online Events

  • Run webinars educating salon owners about the advantages of using high-quality, cruelty-free products

Online Networking

  • Engage in online beautician groups on Facebook and LinkedIn

Cold Outreach

  • Reach beauty salon owners via personalized emails, showcasing product benefits and exclusive salon-owner discounts
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • 'Ultimate Guide to Upgrading Your Salon with Cruelty-Free Nail Products'
  • 'Quiz: Is Your Salon Truly Cruelty-Free?'
  • 'Cost-Benefit Calculator for High-Quality Nail Products'

Tripwire Offer

  • Introductory offer on self-leveling gels
  • Discounted sample pack of nail products

Welcome Sequence

  • Welcome Email with lead magnet
  • Product Highlight Email
  • Special Offer Email

Segmentation

  • Salon owners vs nail technicians
  • High income vs mid income clients
  • Regular buyers vs occasional buyers

Chatbot and Automation

  • Chatbot for instant lead generation on website
  • Automated email sequences for the lead nurturing
  • Automation in CRM for tagging and segmentation

2. My Lead Nurturing System

Marketing CRM

  • Suggested platform: ActiveCampaign
  • Automation capabilities: Tagging based on product interest, automated email follow-ups
  • Implement SMS for alerts on new products or discounts

Sales CRM

  • Suggested platform: Zoho CRM suits smaller budget
  • Pipeline tracking via contact score and deal stages
  • Sales handoff: When lead score crosses a threshold, CRM alerts the sales team

Automated Follow-Ups

  • Post-opt-in: Email thanking for sign-up, delivering lead magnet
  • Post-purchase: Series of emails educating about product use, asking for reviews
  • Abandoned cart: Email reminder after 1 day, discount offer after 3 days

Newsletter

  • Frequency: 2x per month
  • Content pillars: Product usage, customer success stories, new product launches
  • Segmentation: Based on buying frequency and product preference

Retargeting & Ads

  • Meta remarketing for website visitors
  • Google Search ads for high-intent buyer keywords

Social Media and Content

  • Frequency: Post 3 times a week
  • Content type: Product features, customer reviews, DIY tutorials

Webinars and Events

  • Conduct monthly webinars showcasing product application and benefits
  • Attend local beauty trade shows

Other Nurture Channels

  • Chatbot for immediate response on website
  • SMS for flash sales or product launch announcements

3. Sales Conversion Strategy

Sales Process

  • Identify potential salon operations via directory listings and social media
  • Initiate contact through personalized emails highlighting SC Beauty's unique selling points
  • Provide product samples to prospective clients for trial
  • Follow-up after a week to answer queries and gauge interest
  • Propose a bulk order with an introductory discount for first-time clients

Sales Assets

  • Prepare a professional digital catalog of products with clear descriptions and prices
  • Develop a structured email template for initial reach out to potential clients
  • Create a compelling proposal template highlighting benefits and unique selling points of SC Beauty products

Testimonials and Case Studies

  • After a month of successful cooperation, ask clients for a testimonial
  • Display collected reviews prominently on the website and in promotional material

Conversion Rate Insights

  • Track conversion from initial outreach to order placement
  • Calculate conversion rate and aim to gradually improve it through continuous iteration and optimization of the sales process

Urgency and Offers

  • Organize time-bound promotions around festive seasons, like Christmas, New Year, or Women's Day to stimulate sales
  • Offer ‘early bird’ discounts on new products to create a sense of urgency

Guarantees and Risk Reversal

  • Provide a guarantee of superior quality and safety of products
  • Encourage first-time orders by offering a no-risk return policy within a certain time limit

Shock and Awe

  • Send a surprise gift or offer a special discount to new clients on their second order
  • Acknowledge important client milestones with a token of appreciation to build a strong relationship
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Send a professionally designed welcome email with a personal tone to each new client, detailing their order.
  • Insert handwritten welcome notes in initial orders thanking the client for choosing SC Beauty products.
  • Each new client receives a digital product guide detailing how best to use the nail products and body scrubs they've ordered.

Communication Cadence

  • Monthly product updates, welcome emails, and newsletters sent via email.
  • Conduct quarterly personalized check-in video conversations for bulk-order clients to address any product concerns or queries.

Client Education

  • Share step-by-step product usage guides through email, YouTube videos, and social media.
  • Include frequently asked questions and answers in each product guide.
  • Publish regular blog posts with expert advice on maintaining nail health, applying nail gels, and using body scrubs.

Personalized Touches

  • Send anniversary emails to clients celebrating their first purchase with SC Beauty, offering a special discount code.
  • Recognize client's milestone purchases with a small complimentary product or a personalized thank you note.
  • Celebrate client birthdays with a thoughtful email and an exclusive birthday discount.

Visuals and Documentation

  • Regularly update and share before-and-after photos on social media demonstrating product effectiveness.
  • Provide detailed product documentation for each purchase, including ingredient lists, product shelf life, and safety protocols.

Feedback and Proactive Support

  • Include a feedback card with each order, and encourage reviews on social media.
  • Proactively follow up on larger orders within a fortnight to ensure satisfaction and resolve any potential issues early.
  • Regularly engage with clients on social media, responding promptly to any questions or feedback.

Guarantee or Promise

  • Highlight the SC Beauty Promise of providing cruelty-free, non-toxic and affordable products in all client communications.
  • Offer a full refund or product replacement guarantee if not completely satisfied with product quality.

Operational Excellence

  • Strict adherence to promised delivery timelines, with proactive updates offered in the event of potential delays.
  • Maintain a professional, clean, and branded packaging for all products.
  • High standards of client communication — respond swiftly and empathetically to queries or complaints.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer discounted semi-annual and annual subscriptions for bulk purchases.
  • Implement a renewal notification system.

Upsells & Cross-Sells

  • Introduce gel nail and scrub bundles as an upsell.
  • Cross-sell complementary products, e.g., gels with brushes.

Bundling & Packaging

  • Introduce tiered bulk packages to incentivize larger purchases.
  • Create cost-saving bundles for different size salons.

Loyalty & Retention Programs

  • Implement a loyalty program rewarding bulk purchases.
  • Offer exclusive discounts to long-term clients.

Custom Services and Personalization

  • Introduce a white-glove service for large salon chains.
  • Offer custom product selection for subscription orders.

Pricing Strategy

  • Provide pricing incentives for long-term commitments.
  • Introduce quantity-based pricing for bulk orders.

Customer Data and Insights

  • Track ordering patterns and offer tailored recommendations.
  • Perform regular customer survey for insights and improvements.

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer discount coupon on next bulk purchase for successful referrals
  • Provide special discount codes to referred clients for their first purchase

Shareable Assets

  • Develop social media referral posts captioned s: 'Refer us to a fellow salon and enjoy a great discount'
  • Design printable referral cards including a special discount code for first-time purchasers

Timing and Triggers

  • Ask for referrals after a successful bulk purchase
  • Automate emails asking for referrals upon delivery of orders

Client Success Stories

  • Collect video testimonials showcasing quality of products
  • Share testimonials on social channels and website to incite referrals

Referral Contests

  • Organize quarterly referral contests, with a prize for the salon with most successful referrals

Partner or Affiliate Programs

  • Collaborate with beauty bloggers and influencers for promoting referrals

Thank-You Experience

  • Send personalized thank-you notes to top referrers
  • Publicly acknowledge (social media) top-referring salons each month

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.