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OLEN

Your 1-Page Marketing Plan is Ready!

Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team to show you what to prioritize and how to execute your plan.

Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • High-income retirees in South Korea with a garden and grandchildren. They appreciate a healthy, natural environment and value safe, chemical-free gardening solutions.

Audience Type

  • B2C
  • Affluent seniors, Environmentally conscious individuals

Needs – Primary Buying Considerations

  • Chemical-free, eco-friendly trees
  • Support and guidance for tree selection

Demographics

  • Age Range: 50+
  • Gender: All
  • Geography: South Korea
  • Income Level: High
  • Profession: Retired

Psychographics

  • Lifestyle: Enjoy gardening, spending time outdoors
  • What they value: Health, nature, safety for grandchildren
  • Pain Points: Lack of knowledge on tree selection, concern about environmental impact of chemicals
  • Buying Behavior: Considerate, conducts research before purchasing, values quality over price

2. My Message to My Target Audience

Refined Elevator Pitch

  • OLEN farms and provides nature-friendly trees for garden enthusiasts, aiding in the creation of healthier and greener spaces, so they can have peace of mind while nourishing their love for nature.

Understanding Their Pain Points

  • Difficulty finding healthy, chemical-free trees for gardens
  • Currently have gardens that lack vitality and environmental connectivity
  • Struggling with understanding what types of trees to choose and how to properly nurture them

Transformation

  • Possess a vibrant, nature-friendly garden full of healthy trees
  • Mental calmness from having a natural, chemical-free environment
  • Enhanced garden health and enjoyment after integrating OLEN trees

Unique Selling Proposition (USP)

  • Uncompromised commitment to nature - no harmful chemicals used, no harm to nature during growth
  • Expertise in providing guided selection for trees, catering to individual garden requirements
  • Position themselves as a eco-responsible choice among gardening enthusiasts

Brand Values & One-Liners

  • 'Where nature thrives, unaltered'
  • 'Breathe easy, grow naturally'
  • 'Guiding you to greener gardens'
  • 'For gardens, grandchildren, and generations to come'

Tone

  • OLEN exudes a tranquil, knowledgeable, and nature-conscious tone that aligns with their vision of nurturing healthier environments. They aim to instill trust, connectivity, and peace in their customers.

Hero Text Idea

  • Flag Text: 'Korea’s No.1 Eco-friendly Tree Provider'
  • Main Headline: 'Nurture Your Garden with Nature’s Best'
  • Sub Headline: 'Significantly transform your garden and your well-being with our chemical-free, nature-friendly trees. Experience care and guidance throughout your green journey'
  • CTA: 'Choose Your Tree Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Start with a simple, low-budget website built on Wordpress or Weebly
  • Focus on clear, visually appealing imagery and battle-tested UX practices
  • Track key events such as page views, contact form submissions, and time spent on the site
  • Optimize for mobile viewing, as South Korea has high mobile Internet penetration

Social Media

  • Focus on Facebook groups for gardening enthusiasts and seniors
  • Utilize Instagram to showcase tree varieties and growth processes
  • Post daily on both Instagram and Facebook, incorporating both informative and behind-the-scenes content

Paid Advertising

  • Use Google Ads with keywords focused on organic gardening and trees
  • Facebook Ads targeting seniors with interest in gardening in South Korea
  • Pinterest promoted pins might work well for this demographic

Content Recommendations

  • Blog posts on your new website about different tree types, gardening tips for seniors, the benefits of chemical-free gardening, etc.

Directories

  • Get listed on local online directories such as Naver, Daum, and the Korea Yellow Pages

Partnerships & Outreach

  • Partner with local nurseries and gardening clubs
  • Sponsor a segment on a popular local gardening TV show or podcast

SEO and Content

  • Optimize website content with gardening-related keywords popular in South Korea (use a tool like Naver Keyword Planner)
  • Leverage user-generated content, such as customer garden photos, for social proof and increased visibility

Offline and Local Media

  • Sponsor local gardening events or masterclasses
  • Print brochures or flyers to distribute at relevant community centers, gardening stores, and clubs

Online Networking

  • Join relevant forums, Facebook groups, online gardening clubs, and engage regularly with the community

Cold Outreach

  • Reach out to garden bloggers or influencers for partnerships or features, leveraging email or social media for initial contact
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • 'Top Trees for Your Garden' e-book
  • 'Tree Care Calendar' printable PDF
  • Personalized tree recommendation quiz

Tripwire Offer

  • 'Starter Tree Care Kit' at a nominal price
  • Discount on first tree purchase

Welcome Sequence

  • Email 1: Thanks for downloading/signing up, here's your guide/quiz results
  • Email 2: Introduction to OLEN and our mission
  • Email 3: Highlight trees and share a customer story
  • Email 4: Tripwire offer

Segmentation

  • Type of garden interest: flowers, fruits, shade, etc.
  • Purchase history: Repeat customers, first-time buyers

Chatbot and Automation

  • Chatbot for FAQs about tree care
  • Automation to follow up cart abandonments

2. My Lead Nurturing System

Marketing CRM

  • CRM : HubSpot. Free version will suffice in the starting stages
  • Capabilities : Contact management, email marketing, landing pages
  • Improvement : Consider upgrading if email list exceeds 2,000 contacts

Sales CRM

  • CRM : Use HubSpot's free CRM
  • Pipeline Tracking : Monitor sales pipeline with its built-in capabilities
  • Upgrades : Consider Pipedrive or Zoho CRM as the business scales

Automated Follow-Ups

  • Post-opt-in : Send a welcome series detailing OLEN's mission, tree species and a persuasive offer
  • Abandoned Cart : Send reminder emails with images of abandoned items
  • Frequency : Welcome mails should be a series of 3-4 emails in the first week post opt-in and cart reminders after 24 hours

Newsletter

  • Frequency : Bi-weekly to keep the audience engaged without being intrusive
  • Topics : Tree-keeper tips, new tree introductions, customer stories, season-specific advice

Retargeting & Ads

  • Google Ads with remarketing for browsing visitors
  • Facebook Ads with customer testimonials focusing on the environmental-friendly aspect

Social Media and Content

  • Posting Frequency : Daily on Facebook and Instagram. Weekly blog post.
  • Content : Behind the scenes growing process, transformations of customer gardens, tree care tips

Webinars and Events

  • Free monthly webinar or Q&A on tree care basics
  • Participation in local gardening events to promote brand

Other Nurture Channels

  • Use a simple chatbot tool like Tidio for website customer inquiries
  • Retention email sequence for customers who haven’t purchased again within 60 days

3. Sales Conversion Strategy

Sales Process

  • Develop website product pages with FAQs to handle common objections
  • Train single employee on phone etiquette and objection handling for client inquiries
  • Provide information packets electronically with every quote or inquiry
  • Automated follow-up emails for inquiries or quotes not converted within a week

Sales Assets

  • Develop a script for phone and email inquiries, addressing common objections
  • SOP for timely quote provision and follow up
  • Create an informative e-brochure outlining the benefits of chemical-free trees

Testimonials and Case Studies

  • Collect customer testimonials regularly and showcase on website, social media
  • Share stories of garden transformations through case studies

Conversion Rate Insights

  • Implement website and email tracking to monitor lead conversion rates
  • Aim for a 20% conversion rate from inquiries to purchases

Urgency and Offers

  • Seasonal offers for spring or monsoon planting seasons
  • Fast-action discounts for orders placed within 24 hours of quote

Guarantees and Risk Reversal

  • Offer a survival guarantee for trees in their first year
  • Implement a clear, hassle-free return and refund policy

Shock and Awe

  • Personalized thank you note with each order
  • Sharing a sapling or a pack of eco-friendly gift (like plantable seed paper) with every purchase
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email with a thank you message and guide on tree selection.
  • Personalized tree suggestion based on customer's garden and personal preferences.

Communication Cadence

  • Monthly newsletter with gardening tips and the benefits of eco-friendly gardening.
  • Biannual updates on new tree varieties available at OLEN.

Client Education

  • Informative brochures on tree care with each purchase.
  • Online video tutorials on how to plant and care for trees.
  • Webinars on eco-friendly gardening and biodiversity enhancement.

Personalized Touches

  • Birthday surprise of a seed packet related to their previous purchase.
  • Handwritten thank you note with every purchase.
  • Celebrate milestone purchases with a customer feature on OLEN's website or newsletter.

Visuals and Documentation

  • Detailed tree care instruction card included with each tree purchase.
  • Share customer gardens on social media showing the growth progress of trees.

Feedback and Proactive Support

  • Annual customer satisfaction survey with feedback on trees and services.
  • Quick response system for resolving tree care issues.

Guarantee or Promise

  • Money-back guarantee for trees that don’t survive within the first month of planting.
  • Promise of only selling trees that have been grown without harmful chemicals.

Operational Excellence

  • Strict quality control on all trees sold.
  • Deliver trees with eco-friendly packaging and punctuality.
  • Maintain constant communication and transparency with customers.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Introduce a tree planting season subscription service for repeat customers
  • Offer prepay discounts on multi-tree purchases

Upsells & Cross-Sells

  • Offer premium, rare, or exotic trees as an upsell opportunity
  • Cross-sell with natural fertilizers or eco-friendly gardening tools

Bundling & Packaging

  • Bundle similar trees together (i.e., fruit trees, seasonal trees) at a discounted rate
  • Offer 'Complete Garden Packages' aligned with seasons or themes

Loyalty & Retention Programs

  • Develop a points-based loyalty system for repeat purchases
  • Reward referrals with points or discounts on future purchases

Custom Services and Personalization

  • Offer personalized garden planning service as a premium upgrade
  • Provide one-on-one consultation sessions for tree and garden choices

Pricing Strategy

  • Provide discounts or additional value for long-term contracts for tree maintenance
  • Offer exclusive deals to loyalty program members
  • Adjust prices based on tree rarity and uniqueness

Customer Data and Insights

  • Collect customer feedback to identify tree preferences and knowledge gaps
  • Monitor purchase frequency and tailor promotions to encourage repeat purchases

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Reward customers with a discount on the next tree purchase for each successful referral
  • New customers get a free tree care guide upon purchase

Shareable Assets

  • Create visually-appealing social media posts about the benefits of eco-friendly trees
  • Digital referral cards that can be shared via email or social media

Timing and Triggers

  • Ask for referrals once a customer has successfully grown their first tree
  • Email reminders for referrals sent six months after purchase

Client Success Stories

  • Encourage customers to share their tree growth stories on social media with a unique hashtag
  • Feature selected success stories on the website

Referral Contests

  • Quarterly 'Best Garden' photo contest with a prize for the garden with the most OLEN trees

Partner or Affiliate Programs

  • Partner with local gardening clubs and influencers for wider referral opportunities

Thank-You Experience

  • Surprise top referrers with an exclusive tree species not listed for sale

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.