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Modigital, LLC

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Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Modigital targets mid-career parents of color who value their cultural roots, are invested in enforcing emotional strength and connection in their family, and capable of purchasing wellness tools.

Audience Type

  • B2C
  • Key customer segments: Parents with stable income, particularly those interested in family wellness products.

Needs – Primary Buying Considerations

  • A need for culturally relevant, mindfulness tools.
  • A desire for products that strengthen emotional resilience and foster family connections.
  • Trusted and efficient solutions for implementing emotional well-being at home.

Demographics

  • Age Range: Mid-career implies age range of 35-50.
  • Gender: Both genders equally targeted.
  • Geography: Predominantly the United States.
  • Income Level: Medium to high, capable of making wellness investments.

Psychographics

  • Lifestyle: Culturally aware lifestyle, possibly involved in mindfulness practices.
  • What they value: Family bonds, cultural heritage, emotional well-being.
  • Pain Points: Lack of culturally-centered mindfulness tools, challenges in imparting emotional resilience to children.
  • Buying Behavior: Likely to be value-based purchasers, recognising the long-term benefits of wellness investments.

2. My Message to My Target Audience

Refined Elevator Pitch

  • Modigital provides mid-career parents of color with a culturally aligned pathway to family wellness through ancestral wisdom and modern mindfulness, so they can raise emotionally strong, self-aware children.

Understanding Their Pain Points

  • Lack of culturally relevant mindfulness tools
  • Experiencing emotional disconnect within the family
  • Struggling to build long-term well-being habits

Transformation

  • Transparent parent-child communication
  • Enhanced emotional resilience and family connections
  • Adoption of a strengthened, consistent wellness practice

Unique Selling Proposition (USP)

  • Culturally rooted wellness solutions
  • Intersection of ancestral wisdom, lived experience, and modern mindfulness
  • Pioneers of an integrated ecosystem built for families of color

Brand Values & One-Liners

  • 'Where heritage and mindfulness converge for family wellness'
  • 'Building resilience, one family at a time'
  • 'Nurturing emotional strength through cultural mindfulness'

Tone

  • Modigital channels a grounding yet empowering tone, inspiring parents to create change within their family, reconnect with their roots, and cultivate a rhythm of wellness.

Hero Text Idea

  • Flag Text: 'For Families of Color in the US'
  • Main Headline: 'Empowering Wellness through Cultural Mindfulness'
  • Sub Headline: 'Introduce ancestral wisdom to your daily life. Cultivate emotional strength and connection with our practical, cultural tools.'
  • CTA: 'Start Building Your Resilience'

3. The Media I Will Use to Reach my Target Market

Website

  • Ensure cultural identity and values are prominently showcased.
  • Use Squarespace to track and evaluate visitor engagement and interactions.
  • Implement conversion tracking for lead magnet sign-ups and product purchases.
  • Mobile optimization might be crucial to cater to parents accessing the site using smartphones.

Social Media

  • Focus on Facebook for community building and Instagram for visual storytelling.
  • Post 3-4 times per week and use Instagram Stories to showcase behind-the-scenes content.
  • Incorporate live sessions or webinars to interact with the target audience personally.

Paid Advertising

  • Use Facebook and Instagram ads targeting parents within the age bracket of 35-50, interested in family and wellness.
  • Create awareness campaigns introducing Modigital and promotion campaigns on product launches or discounts.

Content Recommendations

  • Create blog posts on the importance of culturally relevant mindfulness practices.
  • Share customer success stories and case studies.
  • Incorporate video content tutorials on how to use the products.

Podcasts

  • Consider guest appearances on relevant podcasts frequented by your target audience, such as 'The Brown Momma Blueprint'.

Directories

  • Register in 'Black Owned Business Directories' and local online wellness directories.

Publications

  • Consider featuring the business in niche magazines or blogs read by parents, such as 'Essence' or 'Working Mother'.

Partnerships & Outreach

  • Collaborate with other business entities within the wellness industry who share a similar target audience.
  • Initiatives with community organizations serving families of color can be beneficial.

SEO and Content

  • Implement a keyword strategy aligned with terms that parents might use to find products like Modigital’s.
  • Leverage content to boost organic visibility and rankings.

Offline and Local Media

  • Consider in-person events or pop-up stalls at local wellness fairs. Sponsorships of relevant community events can also be beneficial.
  • Direct mail could be effective in certain local markets.

Online Events

  • Host engaging educational webinars on mindfulness and family wellness.

Online Networking

  • Engage in forums and community discussions where parents might discuss mindfulness practices or family wellness.

Cold Outreach

  • Target mid-career parents of color via emails offering free resources or valued information, building trust and recognition for the brand.
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • '5 Days to Mindfulness: A Cultural Guide for Parents'
  • 'Emotional Resilience Checklist for Families'
  • 'Quick Start Guide: Ancestral Wisdom for Modern Families'

Tripwire Offer

  • 'Family Wellness Starter Pack: Key mindfulness tools & guides'
  • '30-minute personalized family wellness consultation'

Welcome Sequence

  • Welcome email introducing Modigital
  • Series of emails explaining key mindfulness concepts
  • Emails showcasing benefits of products with customer testimonials
  • Final email with an exclusive discount code for their first purchase

Segmentation

  • Segment leads based on engagement with emails
  • Use CRM to track product interest & customize product suggestions

Chatbot and Automation

  • Implement chatbot on website to answer FAQs
  • Use automation to send customized emails based on engagement

2. My Lead Nurturing System

Marketing CRM

  • Current platform: HubSpot
  • Automation capabilities: Email automations, landing pages, customer segmentation
  • Recommended improvements: Integrate Squarespace with HubSpot for seamless data flow

Sales CRM

  • Current platform: Pipedrive
  • Pipeline tracking or handoff process: Transfer leads from HubSpot to Pipedrive when ready to purchase
  • Recommended upgrades: Automate the lead handoff process between CRM platforms

Automated Follow-Ups

  • Types of automations: Post-opt-in welcome sequence, remarketing emails, abandoned cart reminders
  • Frequency or triggers: After opt-in, after 3 days of inactivity, after cart abandonment

Newsletter

  • Frequency: Monthly
  • Topics or content pillars: Mindfulness techniques, Success stories, Cultural awareness
  • Segmentation: By product interest and engagement level

Retargeting & Ads

  • Platforms and goals: Facebook and Instagram for audience building, Google Ads for direct response

Social Media and Content

  • Posting frequency: 3-4 times a week
  • Content type or campaign focus: Product showcase, Customer testimonials, Cultural discussions

Webinars and Events

  • Suggested cadence or purpose: Quarterly webinars to provide deeper content and engage the community

Other Nurture Channels

  • Chatbot: Implement a bot on Squarespace to answer FAQs and guide web visitors
  • SMS: Consider SMS for timely follow-ups and cart recovery

3. Sales Conversion Strategy

Sales Process

  • Retouch the lead magnet to clearly display cultural relevance.
  • Highlight pain-point solving aspects in the email sequence.
  • Develop a sense of urgency by indicating limited copies of the wellness guide.
  • Provide a smooth experience, ensuring easy purchase and instant access to the guide.

Sales Assets

  • Create email sequence scripts, specifically highlighting cultural relevance and unique selling proposition.
  • Develop sales page template optimized for conversion.
  • Draft a follow-up email for cart abandonment, offering support or addressing common objections.
  • Design a systemized follow-up SOP for all new leads and purchasers.

Objection Handling

  • Construct a FAQ section addressing objections like price, accessibility, practicality, and effectiveness.
  • Design a risk-reversal strategy, maybe a 30-day money-back guarantee, ensuring customer’s comfort and trust.

Testimonials and Case Studies

  • Implement a system for collecting testimonials from initial customers.
  • Include prominent testimonials on sales page and in the email sequence.
  • Generate case studies, showcasing transformational stories.

Conversion Rate Insights

  • Set a benchmark conversion rate for first quarter, incrementally aiming to improve by 10% - 20% each quarter.
  • Monitor conversion rates using CRM and website analytics, regularly adjusting strategies if needed.

Urgency and Offers

  • Advertise limited time offers.
  • Incorporate scarcity in promotions, i.e. limited copies or closing sale date.
  • Implement a one-time, post-email sequence promotion to create a sense of urgency.

Guarantees and Risk Reversal

  • Introduce a 30-day money-back guarantee, promoting confidence and trust in the product.
  • Highlight the guarantee on the sales page and during the checkout process.

Shock and Awe

  • Send a personalized thank you note after purchase.
  • Offer a surprise bonus, such as a supplementary sheet of daily cultural mindfulness practices.

To bring the mentioned strategies to life, it's critical to have buy-in from the whole team, clear communication of the plans and importantly, tracking what's working and what's not to continually refine the conversions tactics.

Remember, building a robust lead conversion system does not occur overnight, it needs consistent optimizations and willingness to test new strategies. Happy selling!

After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Personalized welcome email with a quick-start guide
  • Introductory video tour of the digital guide
  • Access to 'Getting Started' webinar
  • Regular progress prompts for the first week

Communication Cadence

  • Bi-weekly newsletters featuring wellness tips, customer stories
  • Monthly e-reports tracking usage and progress
  • Real-time in-app notifications for personalized advice, new content

Client Education

  • In-depth FAQs on cultural mindfulness and product use
  • Regular webinars on wellness topics, ancestral wisdom
  • Quick 'how-to' video guides for using the digital guide/app

Personalized Touches

  • Anniversary discount codes
  • Special discounts or bonus material on significant cultural holidays
  • Personalized recommendations based on usage

Visuals and Documentation

  • Before and after stories or photo journals from customers
  • Progress visualizations within app
  • Monthly progress reports emailing

Feedback and Proactive Support

  • In-app feedback collection technology
  • Quick surveys after webinar or significant interactions
  • Proactive outreach from customer service based on usage data

Guarantee or Promise

  • 'Love it or your money back' policy within first 15 days of purchase

Operational Excellence

  • Consistent, clear, and culturally sensitive communication standards
  • Fast and friendly customer service
  • Timely product updates and consistent product improvement

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Launch annual subscription for wellness guides with lower costs to incentivize commitment

Upsells & Cross-Sells

  • Develop an advanced course or tool as an upsell for existing customers
  • Promote related mindfulness tools or resources as cross-sells

Bundling & Packaging

  • Offer bundles of guides/courses for a discounted rate
  • Create a 'family wellness package' that includes all products at a discounted price

Loyalty & Retention Programs

  • Implement a loyalty points system for repeat purchase incentives
  • Offer exclusive content or discounts to customers with high loyalty points

Custom Services and Personalization

  • Introduce a premium tier with personalized mindfulness sessions or consultations

Pricing Strategy

  • Offer a discount on long-term packages or subscriptions to encourage higher spending
  • Implement value-based pricing and communicate the long-term benefits of the products

Customer Data and Insights

  • Use customer data from Hubspot and Pipedrive to forecast churn and identify upsell opportunities

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Provide a 10% discount on next purchase for referrers
  • Give $5 off their first purchase for referees

Shareable Assets

  • Design social media templates with product images and mindful quotes
  • Create referral cards linking to product page for print

Timing and Triggers

  • Request referrals after successful completion of a wellbeing practice
  • Automate referral prompts in post-purchase emails

Client Success Stories

  • Collect and share written/video testimonials showcasing family transformation
  • Dedicate a section on the website for success stories

Referral Contests

  • Hold quarterly contests with leading referrer winning a bundle package

Partner or Affiliate Programs

  • Partner with bloggers/influencers in wellness and parenting space
  • Implement an affiliate program offering commission on sales brought in

Thank-You Experience

  • Send thank you note with a unique wellness tip after successful referrals
  • Provide top referrers with exclusive first access to new products

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.