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Magic Stickers

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Magic Stickers primarily targets women aged 25-45, often mothers or interior design enthusiasts who value quality craftsmanship, made in France, and are in search of aesthetic, durable and easy-to-install products. They may manage a bed and breakfast or short-term rental and are trying to create a unique and warm atmosphere.

Audience Type

  • B2C
  • Primary customers are homeowners, guest house managers

Needs – Primary Buying Considerations

  • Seeking to personalize their space without major renovations or excessive expenditure
  • Appreciates quality craftsmanship and the made in France factor

Demographics

  • Age Range: 25-45
  • Gender: Female
  • Geography: France
  • Income Level: Medium to comfortable
  • Profession: Diverse, possibly guest house managers

Psychographics

  • Lifestyle: Manages a neat home and/or short-term rental property
  • What they value: Durability, aesthetics, ease of installation, French craftsmanship
  • Pain Points: Desire for personalization without high effort or cost
  • Buying Behavior: Price-sensitive to a degree, but more concerned with quality, aesthetics and ease of use

2. My Message to My Target Audience

Refined Elevator Pitch

  • Magic Stickers provides decorators and DIY enthusiasts with the ability to transform their living or work spaces through custom-made, handcrafted wall stickers, so they can experience unique and warm interiors.

Understanding Their Pain Points

  • Seeking personalised and easy-to-use decor solutions
  • Current home or workspace lacks uniqueness or warmth
  • Difficulty in finding durable, quality, hand-made decorations

Transformation

  • Transformed, personalized, and unique living or work spaces
  • Satisfaction of adding a personal touch to the decoration
  • Enhanced quality of living or working experience after decorating with Magic Stickers

Unique Selling Proposition (USP)

  • Unmatched blend of full customization, hand-made quality, and premium material from France
  • Each order fulfilled with exact customer preferences for size and color
  • Superior in comparison to mass-produced or imported products

Brand Values & One-Liners

  • 'Experience the magic of personalized decor with Magic Stickers.'
  • 'Handcrafted for you, Made in France.'
  • 'Uniquely yours, because your space matters.'

Tone

  • Magic Stickers communicates with an approachable, personal, and warm tone. We aim to evoke feelings of creativity, empowerment, and satisfaction in our customers.

Hero Text Idea

  • Flag Text: 'Transform Your Space in France'
  • Main Headline: 'Create Unique Interiors with Handcrafted Stickers'
  • Sub Headline: 'Experience the joy of decorating with our personalized, handcrafted wall stickers. Easy to apply, durable, and distinctly yours.'
  • CTA: 'Start Your Transformation Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Improve mobile experience as target audience (25-45 females) are likely heavy smartphone users
  • Track conversions (i.e., purchases) and behavior flow through Google Analytics

Social Media

  • Focus on Instagram and Pinterest for home decor inspiration
  • Post 3-5 times a week featuring customer transformations, behind-the-scenes, and different sticker styles
  • Run Instagram Shopping Ads targeting females 25-45 in France with interest in home decor

Paid Advertising

  • Google Shopping Ads showcasing different sticker products
  • Facebook Ads targeting demographic and interest groups closely matching target audience

Content Recommendations

  • Blog posts on home decor trends, how to apply stickers, customer success stories

Directories

  • List on e-commerce directories in France and home decor specific ones (e.g., LaRedoute, Etsy)

Publications

  • Maison & Déco, Marie Claire Maison, Elle Décoration are popular home decor magazines in France
  • Outreach for features or guest blog opportunities

Partnerships & Outreach

  • Partner with female influencers in Home Decor space on Instagram
  • Collaborate with local interior designers or real estate agents

SEO and Content

  • On-page SEO optimization for product and category pages
  • Incorporate home decor and wall sticker specific long-tail keywords in blog content

Offline and Local Media

  • Sponsor local home decor events or workshops
  • Distribute flyers or offer free demonstrations at local markets or expos
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • DIY Home Decor Guide : A step-by-step guide on transforming home spaces with stickers
  • Design Inspiration Catalog: A lookbook of different home decors featuring Magic Stickers
  • Personalized Sticker Mock-up : Users provide pictures of their room and receive a personalized sticker placement simulation

Tripwire Offer

  • First-time buyer discount: Offer a 5% off for the first purchase
  • Introductory offer: Lower priced mini sticker sets for experimenting before making bigger purchases

Welcome Sequence

  • Welcome email with intro to the brand
  • Follow-up email showcasing popular products and sharing user testimonies
  • Reminder email about unused discount (if applicable) or new products
  • Re-engagement email after a few months of inactivity

Segmentation

  • Tag leads based on product interest (kids room, living room, kitchen etc.)
  • Segment based on buyer persona: DIY Enthusiast, Interior designer, property managers etc.

Chatbot and Automation

  • Use a chatbot to provide instant customer support and FAQ
  • Automation: Restock notification, abandoned cart emails, emailed receipts

2. My Lead Nurturing System

Marketing CRM

  • Consider using platforms like ActiveCampaign or Keap.
  • Ensure it includes email automation, segmentation, and ecommerce integration capabilities.

Sales CRM

  • Consider using Pipedrive as it integrates well with Shopify.
  • Develop a pipeline to track leads from interest to purchase.

Automated Follow-Ups

  • Post-purchase thank you email.
  • Abandoned cart reminder emails.
  • Reactivation email for inactive subscribers.

Newsletter

  • Send bi-weekly newsletters.
  • Share new designs, DIY tips, or customer testimonials.

Retargeting & Ads

  • Use Facebook Pixel for retargeting ads.
  • Track website visitors and serve them personalized ads.

Social Media and Content

  • Post 3-4 times per week on Instagram and Pinterest.
  • Share customer transformations, how-to guides, and new designs.

Webinars and Events

  • Run quarterly DIY home decor webinars.
  • Invite guest interior designers to collaborate.

Other Nurture Channels

  • Use a chatbot like Tidio for customer service on the website.
  • Explore SMS marketing with providers like SimpleTexting for promotional updates.

3. Sales Conversion Strategy

Sales Process

  • Improve website navigation to reduce friction in sticker selection and customization
  • Follow up emails post-purchase to encourage repeat business
  • Notify customers when their favorite designs are back in stock

Sales Assets

  • Create a video guide showing how to apply stickers
  • Design an FAQ page on website to address common concerns
  • Develop a chatbot on website for real-time assistance

Testimonials and Case Studies

  • Ask happy customers for testimonials to showcase on website
  • Develop case studies showing transformation of spaces using stickers

Conversion Rate Insights

  • Use Google Analytics to measure conversion rate and identify points to improve

Urgency and Offers

  • Time-bound promotions around occasions like back to school, holiday season
  • Creating scarcity by highlighting limited stock in popular designs

Guarantees and Risk Reversal

  • Assure customers with a 30-day return policy if not satisfied with product
  • Offer a free sticker replacement guarantee in case of installation errors

Shock and Awe

  • Send a small token of gratitude for repeat purchases (e.g., additional mini sticker)
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email contains personalised, fun facts based on the sticker design selection
  • Handled by 'Magic Sticker Specialist' who oversees order creation
  • Highlight the artisan production process

Communication Cadence

  • Surprise update emails featuring a snapshot of the sticker in production
  • Manual email notification upon shipment with installation/wall prep tips
  • Post-delivery check-in email after one week to encourage reviews/UGC

Client Education

  • Video tutorial library answering most common installation questions
  • Regular blog posts featuring design inspiration & customer stories
  • Newsletter featuring new designs, blog posts, & seasonal collections

Personalized Touches

  • Birthday month email with a small gift voucher
  • Recognition on 'Wall of Magic' for customers who share their transformations
  • Occasional surprise gift in orders placed during holiday season

Visuals and Documentation

  • Creative 'before/after' customer features on Instagram & newsletter
  • Transparent packaging window to see the sticker's color before opening
  • Each sticker shipped with a custom certificate of authenticity

Feedback and Proactive Support

  • Include a feedback request card in each shipment
  • Quick response to feedback received via email or social media
  • Proactive replacement of any orders damaged during shipment

Guarantee or Promise

  • 'Love Your Decor or Return It' 30 day easy return policy
  • Replacement guarantee in case of manufacturing or shipment error
  • Promise of 100% handmade, French production

Operational Excellence

  • Dedicated 'Magic Sticker Specialist' for each order
  • Strict quality checks before dispatch
  • Punctuality in shipment estimates

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer discounts on repeat orders for renovation projects.
  • Provide multi-order packs at discounted rates.

Upsells & Cross-Sells

  • Introduce large-size, premium stickers as an upsell.
  • Cross-sell matching sets of stickers for different rooms.

Bundling & Packaging

  • Offer themed sets of stickers as a bundled package.
  • Create holiday-specific bundles for unique yearly offers.

Loyalty & Retention Programs

  • Launch a "Sticker of the Month" subscription to engage customers regularly.
  • Introduce a 'Refer-A-Friend' system – reward points can be used towards future purchases.

Custom Services and Personalization

  • Present an upscale, custom-design service where shoppers can work with a designer to create their own wall stickers.

Pricing Strategy

  • Offer a sliding scale discount for bulk purchases.
  • Test time-limited special offers to encourage repeat purchases.

Customer Data and Insights

  • Implement a customer review and feedback system to understand customer preferences.
  • Use analytics to identify popular designs/themes and focus on upselling similar products.

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • $10 discount on next order for referrer
  • 10% off first order for referees

Shareable Assets

  • Pre-made social media posts highlighting the customization and quality
  • Referral cards with unique code included in every order

Timing and Triggers

  • Ask for referrals after product delivery and successful installation
  • Encourage sharing after customers post their freshly decorated space on social media

Client Success Stories

  • Request photo testimonials of decorated spaces to share on social media
  • Invite customers to share their transformation story in return for a discount on their next order

Referral Contests

  • Quarterly contests: 'Share Your Sticker Story' with the most referred purchases wins a free sticker of their choice

Partner or Affiliate Programs

  • Partner with interior design influencers for a commission-based program

Thank-You Experience

  • Send a thank you note with a personalized discount code for their next order for top referrers

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.