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Kyba AI LTD

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Mid to large organisations in sectors like finance, energy, government, or critical infrastructure that value innovation, accountability, and measurable resilience.

Audience Type

  • B2B
  • Key customer segments: CISOs, compliance directors, risk managers within 500+ employee organisations.

Industries (if B2B)

  • Finance
  • Energy
  • Government
  • Critical infrastructure

Needs – Primary Buying Considerations

  • Need innovative tools to test human response under real-crises
  • Seek measurable ways to improve resilience and readiness for NIS2, ISO 27001, DORA frameworks.

Demographics

  • Age Range: 35-60
  • Gender: Not specified
  • Geography: Not specified
  • Income Level: Not specified
  • Profession: CISOs, Compliance Directors, Risk Managers
  • Business Size: 500+ employees

Psychographics

  • Lifestyle: Not specified
  • What they value: Innovation, accountability, measurable resilience
  • Pain Points: Identify and fix human vulnerabilities in security and compliance processes
  • Buying Behavior: Values tangible over theoretical tools
  • Decision-Making Roles:
  • Primary Decision Maker: CISOs, Compliance Directors
  • Secondary Decision Influencers: Risk Managers
  • Support Roles: Not specified

2. My Message to My Target Audience

Refined Elevator Pitch

  • Kyba AI bolsters organizations' security layers with our platform, PulseCheck that delivers realistic AI-driven audits. We simulate crises that test team responses, revealing both human and procedural risks that traditional audits miss. As a result, leaders can meet compliance standards like NIS2, ISO 27001, and DORA with improved resilience and readiness.

Understanding Their Pain Points

  • Lack of human and procedural security audits
  • Lack of alignment with NIS2, ISO 27001, and DORA frameworks
  • Limited visibility into team performance under pressure

Transformation

  • Clear, evidence-based insight into crisis response
  • Enhanced security and compliance readiness
  • Improved resilience with ability to identify and fix human vulnerabilities

Unique Selling Proposition (USP)

  • Introduction of a new audit type — the Human Security Audit
  • AI-driven simulations observing real decision-making under pressure
  • Bridge the gap from compliance paperwork to human reality

Brand Values & One-Liners

  • 'Human risk, measured.'
  • 'Making security awareness tangible, not theoretical.'
  • 'Bridging the gap between compliance paperwork and human reality.'
  • 'Realistic AI-driven audits for improved resilience.'

Tone

  • Kyba AI's tone is innovative, insightful, and authoritative. We want our customers to feel informed, confident, and empowered throughout their journey towards greater security and compliance readiness.

Hero Text Idea

  • Flag Text: Secure Your Human Layer
  • Main Headline: Discover How Your Team Performs Under Pressure
  • Sub Headline: With PulseCheck's Human Security Audits, uncover the vulnerabilities traditional audits miss and strengthen your cybersecurity resilience.
  • CTA: Start Your Security Transformation Today

3. The Media I Will Use to Reach my Target Market

Website

  • Continue using Webflow for website development due to its flexibility and ease of use.
  • Optimize website layout for both desktop and mobile devices to cater to all user preferences.
  • Track conversions such as report downloads, demo bookings, and newsletter signups.

Social Media

  • Focus on LinkedIn due to its relevance to B2B and professional audience.
  • Post 3-4 times per week with content highlighting use cases, compliance value, and success stories.

Paid Advertising

  • Use Google Ads for competitive keyword targeting.
  • Execute LinkedIn ads targeting CISOs and Compliance Directors within the finance, energy, and government sectors.

Content Recommendations

  • Create blog posts on topics like 'improving organizational resilience', 'the importance of human security audits', and 'bridging the gap between compliance paperwork and human reality'.

Podcasts

  • Consider creating a branded podcast to discuss industry trends and challenges.
  • Appear on relevant sector podcasts like 'The CyberWire' or 'Security Now'.

Directories

  • Register on business directories like Crunchbase and G2 for increased visibility.
  • Consider joining relevant industry directories like Cybersecurity 500.

Publications

  • Aim to contribute articles to publications read by CISOs and Compliance Managers like 'InfoSec Magazine' or 'Cybersecurity Insiders'.

Partnerships and Outreach

  • Partner with cybersecurity consultancy firms for joint venture opportunities.
  • Win referral partners through regular networking events.

SEO and Content

  • Research relevant keywords in the cybersecurity domain to improve organic visibility.
  • Use keyword strategy to inform blog content.

Offline and Local Media

  • Hold sponsored events or seminars.
  • Design and distribute flyers at relevant industry events.

Online Events

  • Host webinars on compliance frameworks like NIS2, ISO 27001, and DORA.
  • Participate in virtual expos and networking events.

Online Networking

  • Engage on forums like InfoSec Forum or Spiceworks Security Forum.
  • Join LinkedIn groups relevant to cybersecurity and business compliance.

Cold Outreach

  • Use email to approach CISOs, Compliance Directors, and Risk Managers within target industries.
  • Use LinkedIn to connect with potential leads and customers.
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • Downloadable 'Human Security Audit Sample Report'
  • A 'Compliance Framework Readiness Checklist' addressing NIS2, ISO 27001, DORA
  • 'Security Improvement Guide' targeting CISOs, compliance directors, risk managers

Tripwire Offer

  • Introductory 'Gap Analysis' consultation at a discounted rate
  • Entry-level 'Audit Preparation Workshop' for security/compliance teams

Welcome Sequence

  • Email one: Thank you and overview of PulseCheck solution
  • Email two: Deep dive into human security audits
  • Email three: Case studies and success stories

Segmentation

  • Segment based on job roles: CISOs, Compliance Directors, Risk Managers
  • Segment based on industry: Finance, Energy, Government, Infrastructure

Chatbot and Automation

  • Implement a chatbot to guide users to relevant resources
  • Use automation to trigger follow-up emails post lead magnet download

CRM Recommendations

  • Implement a CRM like HubSpot for tracking and managing leads
  • Automate lead scoring based on interaction and segmentation

2. My Lead Nurturing System

Marketing CRM

  • Implement HubSpot as your CRM due to its robust tracking and automation capabilities
  • Use CRM features for segmentation, nurturing, and lead scoring

Sales CRM

  • Use HubSpot's sales CRM for pipeline tracking and handoff process
  • Create a seamless sales and marketing alignment with HubSpot's unified CRM platform

Automated Follow-Ups

  • Post-download email sequence featuring product benefits, use case and testimonies
  • Post-demo follow up showcasing custom proposals and audit pilot

Newsletter

  • Monthly frequency with updates on industry trends, use cases and product updates
  • Segmentation by job role and organization's industry

Retargeting & Ads

  • LinkedIn retargeting based on user interactions on website
  • Consider Google Display Network for a broader reach

Social Media and Content

  • LinkedIn centric approach with 3-4 updates per week focusing on product updates and success stories
  • Share blog updates and market trends relevant to security and compliance

Webinars and Events

  • Monthly webinars focusing on the importance of human security audits
  • Participate in key industry events and conduct live demos

Other Nurture Channels

  • Implement a chatbot on the website for immediate query clarification
  • Use SMS notifications for webinar reminders and product updates

3. Sales Conversion Strategy

Sales Process

  • Continue lead capture through downloadable sample reports
  • Maintain email nurture sequence for captured leads
  • Shorten time between demo call, proposal, and signup
  • Include post-demo follow-up email for immediate qualification

Sales Assets

  • Develop SOP for sales process to ensure consistency
  • Create email scripts for follow-ups and objections
  • Standardize custom proposal template aligning with organizational :requirements

Testimonials and Case Studies

  • Implement customer feedback collection post-pilot audit
  • Display testimonials on website and use in email nurture
  • Develop case studies and feature on website and marketing collaterals

Conversion Rate Insights

  • Use web analytics to track report downloads, demo bookings, and signups
  • Analyze data to identify friction points and conversion improvement opportunities

Urgency and Offers

  • Announce limited-time discounts for annual signups post-demo
  • Promote urgency by time-bound implementation guarantees

Guarantees and Risk Reversal

  • Offer partial refund options for dissatisfied customers post-audit
  • Build in a 'free audit reschedule' policy for any unsatisfactory audits

Shock and Awe

  • Send out personalized welcome packages or gift cards post-pilot audit
  • Surprise new signups with a free quarter of service
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Introduce PulseCheck with a comprehensive kickoff webinar guiding them through the platform.
  • Send a detailed welcome mail with steps to log in, set up, and explore PulseCheck.
  • Conduct one-on-one onboarding calls for personalized training.

Communication Cadence

  • Share weekly update emails on audit progress and issue alerts.
  • Host monthly review calls to discuss trends, improvements, and plans.
  • Use an in-app messaging system for immediate queries and updates.

Client Education

  • Develop a resource hub with guides, video tutorials, and FAQs.
  • Offer quarterly PD sessions showcasing new updates or techniques.
  • Introduce use-case seminars for different industry sectors.

Personalized Touches

  • Celebrate the successful completion of the first audit with a token of congratulations.
  • Greet clients on their birthdays with a personalized email.
  • Acknowledge service anniversaries with a custom message.

Visuals and Documentation

  • Ensure every audit generates a clear, detailed, and branded report.
  • Maintain a visual dashboard of ongoing audits and their status.
  • Regularly update the client on their human security risk trends.

Feedback and Proactive Support

  • Initiate a biannual survey for feedback on service, reporting, and overall satisfaction.
  • Allocate dedicated account managers for immediate support.
  • Set up 'Red Alert' reports on detected high risks, allowing clients to rapidly intervene.

Guarantee or Promise

  • Offer full refund if the service does not meet the agreed standards in the first 90 days.
  • Promise 24h response time to any service enquiry or issue.
  • Assure best-in-class security protocols for all client data.

Operational Excellence

  • Uphold punctuality and responsiveness in all communications.
  • Consistently meet audit timelines and report delivery dates.
  • Ensure reports and communications follow a consistent, professional style.
  • Prioritize client confidentiality in all operations and interactions.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Develop annual contract renewals with a slight discount for prepayment.
  • Implement a renewal campaign 45-60 days prior to contract expiration.

Upsells & Cross-Sells

  • Introduce an add-on for deeper vulnerability analysis post-audit.
  • Upsell a crisis response training program based on audit findings.

Bundling & Packaging

  • Package standard audit with add-ons into 'Premium Audit Bundle'.
  • Offer a 'Proactive Resilience Package' that includes audits, analysis, and training.

Loyalty & Retention Programs

  • Design a referral program rewarding customers for each referral sign-up.
  • Introduce a 'Kyba Partner' program for long-term clients, offering exclusive resources and services.

Custom Services and Personalization

  • Offer a premium tier with additional custom audit scenarios.
  • Provide personalized executive training based on audit results.

Pricing Strategy

  • Offer a discount for long-term commitments (2+ years).
  • Give repeat customers a loyalty discount on renewals.

Customer Data and Insights

  • Implement a CRM for tracking contract renewals, churn, and customer health.
  • Collect user journey data to identify bottlenecks in service utilization and upsell opportunities.

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer a 5% discount on next invoice for every referred customer
  • Give referred customers a 5% discount on their first invoice

Shareable Assets

  • Prepare email templates and social media posts for customers to share
  • Develop downloadable case studies that can be shared with peers

Timing and Triggers

  • Send referral prompts post successful audits or upon renewal
  • Automate referral email after completing a major milestone with the client

Client Success Stories

  • Regularly request customers to share their success stories
  • Feature these stories in marketing materials and social media posts

Referral Contests

  • Quarterly referral contests rewarding the highest referrer
  • Announce winners on social media and in company newsletter

Partner or Affiliate Programs

  • Develop a partner program for consultants and advisors in the industry
  • Track referrals through unique referral links and offer commission on each successful lead

Thank-You Experience

  • Send physical thank-you cards to top referrers
  • Provide special recognition to top referrers on social media and in newsletters

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.