Talk to Our Team

Kelant-Rose VBA

Your 1-Page Marketing Plan is Ready!

Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team to show you what to prioritize and how to execute your plan.

Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Adventurous foodies who value authentic, Caribbean flavors and retailers who appreciate quality, fresh ingredients.

Audience Type

  • B2B
  • Supermarkets, restaurants, hotels, and speciality stores

Industries (if B2B)

  • Food Retail
  • Hospitality
  • Catering

Needs – Primary Buying Considerations

  • Authentic Caribbean flavor
  • Fresh, local ingredients
  • Export-ready packaging

Demographics

  • Business Size: Small to Medium businesses, with sizeable customer footfall.

Psychographics

  • Lifestyle: Appreciation for authentic, high-quality food products.
  • What they value: Connection to local Caribbean culture, quality assurance and direct partnerships.
  • Pain Points: Need for unique, original products that cater to adventurous consumers.
  • Buying Behavior: Prioritizes quality, authenticity, and local ingredients.
  • Decision-Making Roles:
  • Primary Decision Maker: Business owners, purchasing managers
  • Secondary Decision Influencers: Chefs, food and beverage managers
  • Support Roles: Sales and marketing teams

2. My Message to My Target Audience

Refined Elevator Pitch

  • Hot Delight provides adventurous food lovers and quality-focused partners with authentic Caribbean flavor through our locally-sourced ingredients, so they can transform everyday meals into bold, joyful experiences that celebrate our Caribbean roots.

Understanding Their Pain Points

  • Difficulty finding genuine, high-quality Caribbean sauces
  • Limited to common flavors, craving something different and authentic
  • Quest for fresh, natural ingredients over pre-made blends

Transformation

  • Meals come alive with authentic island flavor
  • Connects them emotionally to the spirit of Caribbean culture
  • Food becomes a fascinating, joyful experience

Unique Selling Proposition (USP)

  • Original Aruban hot sauce made from fresh, local ingredients
  • Partners benefit from our export-ready packaging and marketing collaboration
  • We excite both local and international palates unlike any competitor

Brand Values & One-Liners

  • "The Original Taste of Aruba."
  • "Transform your meals with real island flavor."
  • "Experience the spirit of Caribbean culture with every bite."

Tone

  • Our brand tone is vibrant and passionate, reflecting the warmth of our Caribbean roots. We aim to ignite a sense of adventure and joy in our customers’ food experiences.

Hero Text Idea

  • Flag Text: Aruba’s Original Hot Sauce
  • Main Headline: Transform your meals with Hot Delight
  • Sub Headline: Connect to the spirit of the Caribbean with authentic flavors made from real, local ingredients.
  • CTA: Experience Island Flavor Now

3. The Media I Will Use to Reach my Target Market

Website

  • Revamp Wordpress site for a modern, visually appealing experience
  • Install Google Analytics to track visitors' behavior
  • Focus on mobile optimization due to increased mobile usage

Social Media

  • Prioritize Instagram, Facebook, and YouTube for content sharing
  • Twice-weekly Instagram posts featuring recipes with the products
  • Monthly YouTube videos show behind-the-scenes sauce production

Paid Advertising

  • Google Ads targeting B2B customers (restaurants, supermarkets, specialty stores)
  • Facebook Ads targeting B2C, showcasing sauce in use
  • LinkedIn Ads to target restaurant/hospitality industry professionals

Content Recommendations

  • Recipe blogs showing the versatility of the product
  • Features on sourcing and benefits of local ingredients
  • Customer testimonials featuring popular dishes

Podcasts

  • Guest spot on 'Hot Ones', a popular hot sauce tasting YouTube channel
  • Appear on relevant cooking/food entrepreneur podcasts

Directories

  • Local business directories to boost local presence
  • Food and Beverage industry directories

Publications

  • Solicit product reviews in Caribbean Cuisine Magazine
  • Submit guest articles to Foodism magazine focusing on authentic Caribbean cuisine

Partnerships & Outreach

  • Collaborate with local farms for ingredient sourcing
  • Establish partnership with Aruba Hotel and Tourism Association

SEO and Content

  • Optimize for keywords such as 'Authentic Caribbean Sauce' and 'Aruban Hot Sauce'
  • Start a blog focusing on Caribbean cuisine and recipes

Offline and Local Media

  • Sponsor local food festivals and events
  • Distribute flyers showcasing products and recipes at associated retailers

Online Events

  • Host cooking webinars showcasing the product's versatility

Online Networking

  • Engage in food lover's forums and Caribbean cuisine discussion communities

Cold Outreach

  • Email marketing to restaurant managers and retail store buyers
  • LinkedIn outreach to hospitality industry leaders
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • Gourmet Recipe eBook using Hot Delight sauces
  • Free sample bottle offer on first order
  • Participate in our 'Spice up the Kitchen' challenge for a chance to get featured

Tripwire Offer

  • Mini trio sauce pack at a special discounted rate
  • Taste of Aruba sampler pack - limited edition

Welcome Sequence

  • Introduction and thank you for joining email
  • Recipe email featuring Hot Delight Sauce
  • Introduction to the brand story and values

Segmentation

  • Segment leads into B2B (hotels, restaurants, stores) and B2C (individual buyers)
  • Additional segmentation based on behavioral data and purchase history

Chatbot and Automation

  • Integrate chatbot for instant query resolution
  • Set up automation for repeat orders reminder
  • Implement abandoned cart emails

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Odoo 17
  • Automation capabilities: order entry, inventory visibility, real-time data, invoices
  • Recommended improvements: integrate email marketing, implement advanced visualization and reporting.

Sales CRM

  • Current platform: Odoo 17
  • Pipeline tracking or handoff process: direct data entry by sales reps, internal order confirmation, invoicing, and delivery tracking
  • Recommended upgrades: advanced analytics, sales forecasting, customer segmentation.

Automated Follow-Ups

  • Types of automations: post-opt-in welcome sequence, abandoned cart emails, repeat order reminders
  • Frequency or triggers: immediate follow-up on opt-in, 24-hour follow-up for abandoned carts, 30-day repeat order reminders.

Newsletter

  • Frequency: Monthly
  • Topics or content pillars: new product updates, recipe inspirations, customer spotlight, industry trends
  • Segmentation: B2B partners (hotels, restaurants, stores) and B2C customers (individual buyers).

Retargeting & Ads

  • Platforms and goals: Google Ads (B2B targeting), Facebook Ads (B2C showcase), LinkedIn Ads (hospitality industry professionals targeting).

Social Media and Content

  • Posting frequency: Twice-weekly on Instagram, Monthly on YouTube
  • Content type or campaign focus: recipes, behind-the-scenes production, product usage.

Webinars and Events

  • Suggested cadence or purpose: Quarterly cooking webinars to showcase product versatility, annual participation in local food festivals.

Other Nurture Channels

  • Chatbot for instant query resolution on website
  • SMS campaign for promotion reminders

3. Sales Conversion Strategy

Sales Process

  • Improve Odoo CRM to track lead status and enhance visibility
  • Automate order acknowledgement email post-order creation
  • Automate follow-up emails post order delivery for feedback collection

Sales Assets

  • Create script for handling price or distribution-related objections
  • Develop FAQ document to answer common customer questions
  • Update proposal templates including new products/variants

Testimonials and Case Studies

  • Add automated email for requesting testimonials post-order completion
  • Create 'Customer Stories' section on website to showcase case studies

Conversion Rate Insights

  • Use Google Analytics to track website conversion rates
  • Set up goal tracking for filling out contact forms or placing orders

Urgency and Offers

  • Limited time 'buy one get one' offer to boost conversions
  • Implement countdown timer on website for time-sensitive deals

Guarantees and Risk Reversal

  • Showcase 100% satisfaction guarantee prominently on product page
  • Introduce 'money-back if not delighted' policy for new customers

Shock and Awe

  • Offer personalized thank-you notes with first orders
  • Send free sample of new flavours to repeat customers
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • A personalized welcome email with their first order receipt and an introduction to the Hot Delight community.
  • An invitation to a live virtual source tasting and tour.

Communication Cadence

  • Monthly email check-ins with recipe ideas, usage tips, and updates on new product flavors
  • Instant text alerts when orders are confirmed, shipped, and delivered.

Client Education

  • A digital Hot Delight Recipe Booklet highlighting the versatility of our sauces in cooking
  • Access to a knowledge base with FAQs on sourcing, packaging, and shelf-life.

Personalized Touches

  • Mini sampler packs on client birthdays or business anniversaries.
  • Hand-written thank you notes in first orders.
  • Surprise inclusions of new product flavors for regular and loyal clients.

Visuals and Documentation

  • Before and after pictures of food dishes using Hot Delight sauces.
  • Progress recaps of new sauce development.

Feedback and Proactive Support

  • Regular client feedback surveys.
  • Proactive support through dedicated customer service channels.

Guarantee or Promise

  • 'Love it or we make it right' policy for any unsatisfactory orders.

Operational Excellence

  • Keep strict scheduling and punctuality for deliveries.
  • Maintain high appearance standards in packaging and delivery.
  • Consistent communication status updates on orders.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Implement recurring orders for regular B2B customers with incentives for commitment.

Upsells & Cross-Sells

  • Offer Hot Sauce 'Flavor Packs' with variations of heat and flavor profiles.
  • Provide exclusive 'Chef's Edition' sauces for upscale restaurants.

Bundling & Packaging

  • Launch a 'Taste of Aruba' bundle, including all sauce variants and recipes.
  • Introduce 'Limited Edition' seasonal flavor packs for festive purchasing.

Loyalty & Retention Programs

  • Develop a 'Hot Club' with exclusive discounts for bulk orders.

Custom Services and Personalization

  • Offer 'Private Label' services to retailers to create custom hot sauces.

Pricing Strategy

  • Offer volume-based pricing for larger orders to incentivize bulk purchases.
  • Test premium pricing for limited-edition and private label sauces.

Customer Data and Insights

  • Utilize CRM to track repeat purchase behavior and implement targeted marketing campaigns.

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • B2B clients receive discounts on future orders for successful referrals
  • B2B client's referred client receives first order discount

Shareable Assets

  • Social media graphic & quotable customer testimony to share online
  • Referral code cards for B2B clients to distribute

Timing and Triggers

  • Ask for referrals after successful orders or repeat business
  • CRM flags after third order for referral request

Client Success Stories

  • Regularly collect and feature client testimonials on website and social media

Partner or Affiliate Programs

  • Influencer partnerships for unique recipe content featuring Hot Delight products
  • Distributor referral program with tiered benefits

Referral Contests

  • Quarterly contest for B2B clients with most referrals, prize is joint-marketing funding

Thank-You Experience

  • High-performing referrers receive Hot Delight 'Bestseller Box' gift
  • Public recognition (with permission) of top referrers on social media

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.