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Georg Hesel Personalberatung Starnberger See

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  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • The target market consists of financially strong, mid-sized multi-sited clinics in Germany that consistently fill three to four positions per year and value a fair business relationship.

Audience Type

  • B2B
  • Financially strong clinics
  • Medium-sized businesses

Industries (if B2B)

  • Healthcare
  • Medical Clinics

Needs – Primary Buying Considerations

  • Need to fill key medical positions with top talent
  • A reliable and quick recruitment process
  • Personal consideration in candidate selection
  • Long-term commitment from the hired candidates

Demographics

  • Business Size: Medium sized, with multiple locations

Psychographics

  • Value fair and uncomplicated business dealings
  • Need to stay competitive in a challenging market
  • Looking for partners who can alleviate their hiring pressure
  • Decision-Making Roles:
  • Primary Decision Maker: Responsible Manager
  • Secondary Decision Influencers: Other hiring team members
  • Support Roles: HR teams

2. My Message to My Target Audience

Refined Elevator Pitch

  • Georg Hesel Personalberatung Starnberger See swiftly secures elite medical talent for medium-sized multi-location clinics, offering exceptional personnel consultation and superior interviewing skills. As a result, clients attain long-term hiring success and a competitive edge.

Understanding Their Pain Points

  • Difficulty in attracting qualified medical talent
  • Frustration with high employee turnover
  • Struggle to stay competitive in a demanding healthcare market

Transformation

  • Attain operational success with the right, highly qualified physicians
  • Increase the organization's attractiveness as an employer
  • Boost competitiveness with long-term, highly-skilled staff

Unique Selling Proposition (USP)

  • Only personnel consultant in southern Germany who is also a Dale Carnegie trainer
  • Exceptional interviewing skills leading to 100% long-term staff retention
  • Includes onboarding coaching and free replacement guarantee

Brand Values & One-Liners

  • "Accelerate your success with the right talent"
  • "Turn opportunities into long-term assets"
  • "Experience hiring made reliable and effortless"

Tone

  • Our brand resonates with reliability, professionalism, and commitment. We aim to generate trust and assurance around every clinic's hiring process.

Hero Text Idea

  • Flag Text: "Talent sourcing for Healthcare"
  • Main Headline: "Secure Elite Medical Talent Swiftly"
  • Sub Headline: "Experience seamless hiring with our specialty in attracting superior physicians and ensuring long-term staff retention."
  • CTA: "Start Transforming your Talent Acquisition"

3. The Media I Will Use to Reach my Target Market

Website

  • Optimize site for mobile view, as healthcare professionals are often on-the-go
  • Use ActiveCampaign integration to track visitor behavior and conversions

Social Media

  • LinkedIn: Post weekly company updates and thought leadership articles, nurture connections with relevant clinic managers

Paid Advertising

  • Google Search Campaigns targeted at keywords related to healthcare executive search, with a focus on clinics

Content Recommendations

  • Create blog posts on successful hiring strategies for healthcare, the future of medical staffing, etc.

Directories

  • List the business on B2B service directories like sortlist.de and agencyhunt.eu catering to the German market

Publications

  • Pitch for guest posts or interviews in industry-specific digital magazines like 'Healthcare in Europe' and 'Healthcare Sales & Marketing'

Partnerships & Outreach

  • Partner with medical training institutions and healthcare events for referrals

SEO and Content

  • Focus on long-tail keywords like 'healthcare executive search southern Germany', publish relevant blog posts

Offline and Local Media

  • Sponsor local healthcare industry events where target clients may be attendees

Online Networking

  • Participate in LinkedIn Groups related to Healthcare Management in Germany, contribute valuable insights

Cold Outreach

  • Use Active Campaign to send personalized emails to potential clinic clients, showcasing success stories and service advantages
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • 'Top Interview Questions for Medical Professionals' Guide
  • 'Attracting Elite Medical Staff' Webinar
  • Free consultation on Hiring Strategy

Tripwire Offer

  • 'Hire-Ready Medical Professional Profiles' Package
  • 'First Interview' Low-commitment service offering

Welcome Sequence

  • Email 1: Personalized welcome, overview of services
  • Email 2: Case study showcasing past successes
  • Email 3: Soft sell of the Tripwire offer

Segmentation

  • By leads’ clinic size and locations
  • By leads' current hiring needs
  • By engagement with initial lead magnet

Chatbot and Automation

  • Implement a chatbot for instant query resolutions
  • Automate lead grading based on engagement
  • Optimize Pipedrive for follow-up reminders and task management

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Active Campaign
  • Automation capabilities: Visitor behavior tracking, personalized emails
  • Recommended improvements: Implement lead scoring to prioritize high-potential contacts

Sales CRM

  • Current platform: Pipedrive
  • Pipeline tracking or handoff process: Optimize for reminders and task management

Automated Follow-Ups

  • Types of automations: Welcome sequence (personalized welcome, showcase of success stories, soft sell of tripwire offer)
  • Frequency or triggers: Immediately after sign-up, then two follow-up emails at a cadence of 3-5 days

Newsletter

  • Frequency: Monthly
  • Topics or content pillars: Successful hiring strategies, latest trends in medical staffing, exclusive interviews with top medical professionals
  • Segmentation: Based on clinic size, location, and hiring needs

Retargeting & Ads

  • Platforms and goals: Google Ads for search campaigns targeting healthcare recruitment keywords

Social Media and Content

  • Posting frequency: Weekly on LinkedIn
  • Content type or campaign focus: Company updates, thought leadership articles, and engagement with relevant clinic managers

Webinars and Events

  • Suggested cadence or purpose: Quarterly webinars on hiring strategy plus sponsoring local healthcare industry events

Other Nurture Channels

  • Implement chatbot on website for instant query resolution

3. Sales Conversion Strategy

Sales Process

  • Identify target clinics on LinkedIn and initiate connection
  • Send newsletter emails featuring hiring tips and latest success stories
  • Personalize outreach to responsible managers with context-specific emails including profiles of potential candidates
  • Schedule a personal or online meeting to further discuss requirements
  • Implement follow-up emails or calls within a week for progress check

Sales Assets

  • SOP for LinkedIn outreach and email marketing
  • Create a winning proposal template highlighting USP and value proposition
  • Prepare a detailed pitch deck illustrating process, success rate, and case studies

Objection Handling and Guarantee Strategy

  • Develop objection-handling scripts for common concerns such as time, quality of candidates, and cost
  • Highlight replacement guarantee and onboarding coaching as risk reversal strategies to boost trust

Testimonials and Case Studies

  • Request testimonials from satisfied clients and feature them on website, newsletters, and proposals
  • Develop compelling case studies showcasing successful placements and long-term retention

Conversion Rate Tracking and Improvement

  • Utilize CRM tools Active Campaign and Pipedrive for tracking lead conversion metrics
  • Based on tracking report, identify improvement areas and plan strategies accordingly

Urgency and Offers

  • Implement time-limited offers such as discounted consultation for new clients
  • Create 'Fast Mover' incentives for clinics that make quick decision

Post-Sale Engagement

  • Send a personalized thank you note or gift to newly acquired clients
  • Provide exceptional after-sale service through regular check-ins and onboarding coaching
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Send a tailored welcome email to acknowledge partnership commencement
  • Hold an initial video call to discuss expectations and roadmaps

Communication Cadence

  • Weekly updates through emails summarizing recruitment progress
  • Monthly status call with the responsible manager

Client Education

  • Regular insights through an email newsletter on recruitment trends in the healthcare sector

Personalized Touches

  • Celebration of successful recruitment milestones with a branded token of appreciation
  • An annual thank you note acknowledging the partnership

Visuals and Documentation

  • Detailed recruitment reports shared quarterly, documenting hiring progress and trends

Feedback and Proactive Support

  • Bi-annual feedback surveys to measure client satisfaction and uncover areas of improvement

Guarantee or Promise

  • Reassure the client with a free replacement guarantee offering within a specified time period

Operational Excellence

  • Maintain excellent punctuality in all client engagements
  • Implement a standardized communication protocol to assure professional, clear and reliable correspondence

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer annual contracts with a slight discount to secure yearly commitment
  • Provide renewal incentives such as free consulting hours with Dale Carnegie

Upsells & Cross-Sells

  • Offer an upsell, which could be intensive onboarding strategies for newly recruited personnel
  • Offer cross-selling by introducing talent training programs for existing medical staff

Bundling & Packaging

  • Create bundle of services such as, recruitment + onboarding support + talent training, at tiered pricing

Loyalty & Retention Programs

  • Establish a loyalty program that allows clients to earn points with every filled position, redeemable for additional services

Custom Services and Personalization

  • Develop custom executive search packages based on specific clinic needs
  • Offer personalized training plans for new hires

Pricing Strategy

  • Set value-based pricing considering the high value of the talent being sourced
  • Offer prepay discounts for long-term commitment

Customer Data and Insights

  • Enhance tracking systems to identify key success factors, and opportunities for upselling and cross-selling

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Reduce future consultation fees for successful referrals
  • Introductory discounts for the new clinics referred

Shareable Assets

  • Create pre-made LinkedIn posts emphasizing referral program benefits
  • Develop a referral page on the website to explain the process and incentives

Timing and Triggers

  • Request referrals immediately after successfully filling a position
  • Setup automated emails to encourage referrals after the completion of a successful hire

Client Success Stories

  • Document and share success stories of clinics who have successfully hired through the service
  • Use success stories in newsletters and social media as a referral prompt

Partner or Affiliate Programs

  • Collaborate with other health-care focused service providers for mutually beneficial referrals
  • Implement tracking codes for affiliate referrals

Thank-You Experience

  • Send handwritten thank-you notes to clinics who have provided successful referrals
  • Publicly recognize top referrers through newsletters or social media

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.