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EdVentia OOD

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • EdVentia OOD's ideal customer is a busy, corporate mother of a 9 to 12-year-old girl, who values unique, hands-off experiences for her daughter's special day, potentially including art classes and private schooling.

Audience Type

  • B2C
  • Mothers looking for unique birthday experiences

Needs – Primary Buying Considerations

  • Stress-free event organization
  • Unique, creative birthday experiences
  • High-quality photographs and videos as keepsakes

Demographics

  • Age Range: 30-44
  • Gender: Female
  • Geography: Bulgaria
  • Income Level: Above average
  • Profession: Corporate

Psychographics

  • Lifestyle: Busy, values unique experiences for her child
  • What they value: Quality, uniqueness, convenience
  • Pain Points: Lack of time, desire for standout celebrations
  • Buying Behavior: Likely to value referrals, responsive to giveaways

Decision-Making Roles

  • Primary Decision Maker: Mother
  • Support Roles: Corporate events and parties

2. My Message to My Target Audience

Refined Elevator Pitch

  • EdVentia OOD provides busy, upscale mothers with a unique and stress-free birthday party experience for their children, where every guest leaves with a unique piece of art, so they can enjoy the event like a guest and cherish the memories for years to come.

Understanding Their Pain Points

  • The frustration of planning a unique and engaging party.
  • Current state of relying on typical, uninspiring, cookie-cutter party centers.
  • The struggle to balance work, personal life, and creating a memorable event for their children.

Transformation

  • Hosting a unique, unforgettable party for their child.
  • The joy of witnessing their child and guests creating unique pieces of art.
  • A stress-free experience where all details, including catering and documentations, are handled.

Unique Selling Proposition (USP)

  • From organization to execution, we ensure a hands-free, unique, artistic party experience for every guest.
  • Our professional guidance ensures even beginners create unique art.
  • We provide a full-service package, unheard of in traditional party centers.

Brand Values & One-Liners

  • 'Craft your child’s party into a masterpiece with EdVentia OOD.'
  • 'EdVentia OOD: Transforming parties into creative journeys.'
  • 'Create art, create memories, celebrate a birthday with EdVentia OOD.'

Tone

  • EdVentia OOD communicates with a warm, energetic, and inclusive tone, ensuring mothers feel understood, reassured, and excited about their child's unique celebration.

Hero Text Idea

  • Flag Text: 'Artist Parties in Bulgaria'
  • Main Headline: 'Craft a Unique Birthday Party for Your Child'
  • Sub Headline: 'Leave the stress behind. Enjoy the celebration as a guest while your child and their friends create memories and masterpieces under guided supervision. All details from catering to event-documentation provided.'
  • CTA: 'Plan Your Party Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Update WordPress site with clear messaging following refined elevator pitch
  • Track visitor behavior and contact form submissions for lead generation
  • Mobile-first design due to busy target audience often browsing on mobile devices

Social Media

  • Focus on Instagram and Facebook, where demographic is most active
  • Post 3x per week: birthday highlights, behind-the-scenes, client testimonials
  • Use Instagram stories for event teasers and behind-the-scenes looks

Paid Advertising

  • Utilize Facebook Ads targeting mothers 30-44 in Bulgaria
  • Craft compelling ads highlighting USP and pain point resolution
  • Run Google Ads with keywords around unique birthday parties and artistic parties

Content Recommendations

  • Blog posts on unique party ideas, the benefits of creative activities for children
  • Share client testimonials and success stories

Directories

  • Enlist in local business directories and event planning platforms in Bulgaria

Publications

  • Reach out to family-focused Bulgarian publications (e.g., 'Mamacheta.bg') for features

Partnerships & Outreach

  • Collaborate with local art schools or studios for joint events
  • Seek referral partnerships with local private schools attended by target audience

SEO and Content

  • Use long-tail keywords specific to unique birthday parties, art parties etc.
  • Regular blog posts catering to related topics for organic visibility

Offline and Local Media

  • Flyer distribution at strategic locations like private schools, art studios
  • Sponsor local kids' events to gain visibility among target audience

Online Events

  • Host occasional webinars on party planning tips, benefits of art for children

Cold Outreach

  • Targeted email campaign to private school parent groups, art class enrollees

Online Networking

  • Join and engage with local parenting groups on Facebook, targeting mothers
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • "Free Party Planning Checklist for Busy Moms"
  • "10 Unique Art Project Ideas for Birthday Parties"
  • "Kids' Party Trends 2022: Balancing Fun and Art"

Tripwire Offer

  • Discount on photo and video package for first-time customers
  • Special pricing for mid-week bookings
  • Early bird offer for advance bookings

Welcome Sequence

  • Email 1: Warm welcome + soft sell of payment advance with early bird offer
  • Email 2: Features and benefits of EdVentia's unique experience
  • Email 3: Testimonials from other mothers

Segmentation

  • Tag leads by: Event type (birthday, corporate, hen party), age of child, previous buyer status

Chatbot and Automation

  • Implement chatbot for instant response and basic FAQ on website
  • Automate birthday reminders for leads with children's age information
  • Automate post-event follow-ups asking for testimonials or referrals

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Brevo
  • Automation capabilities: Unknown, requires further review
  • Recommended improvements or replacements: ActiveCampaign for automation capabilities and integration

Sales CRM

  • Current platform: Brevo
  • Pipeline tracking or handoff process: Requires development
  • Recommended upgrades: Pipedrive for improved lead tracking and sales pipeline visibility

Automated Follow-Ups

  • Types of automations: Post-event thank you and referral request, birthday reminders
  • Frequency or triggers: Post-event, yearly birthday reminders

Newsletter

  • Frequency: Monthly
  • Topics or content pillars: Party highlights, testimonials, art project ideas
  • Segmentation: Segment by previous customer status, child's age

Retargeting & Ads

  • Platforms and goals: Facebook retargeting for website visitors, Google Ads for search intent

Social Media and Content

  • Posting frequency: 3x weekly
  • Content type or campaign focus: Behind-the-scenes, party highlights, customer testimonies

Webinars and Events

  • Suggested cadence or purpose: Quarterly webinars for party planning tips

Other Nurture Channels

  • Chatbot, SMS: Chatbot on website for FAQs, SMS for appointment reminders and thank you messages

3. Sales Conversion Strategy

Sales Process

  • Maintain current flow: Inquiry/Lead magnet download - call - offer - follow up - deposit - event - final payment
  • Attach automated follow-up email sequence for each process stage
  • Personalize proposal based on client's child's interest with a pre-party questionnaire
  • Provide 3D virtual tour of the location during the call to reduce booking hesitations

Sales Assets

  • Develop call scripts and draft email templates for each stage of sales process
  • Make a beautiful and detailed proposal template emphasizing the unique experience
  • Develop 'Why Choose Us' video to address common objections
  • Create a digital lookbook that includes pictures, video snippets, and customer testimonials

Testimonials and Case Studies

  • Conduct post-event customer surveys and request feedback/testimonials
  • Share testimonials on website, social media, and in proposals
  • Create case studies from standout parties for use in pitch decks and on website

Conversion Rate Insights

  • Track all leads through CRM with conversion rates at each sales process stage
  • Analyze conversion data to identify strong and weak points for improvements

Urgency and Offers

  • Offer early booking discounts or extra bonuses (e.g., personalized cake topper)
  • Create limited slots per month to instil a sense of scarcity and prompt quicker booking decision

Guarantees and Risk Reversal

  • Implement 'Satisfied or Revisit' guarantee to ensure customer confidence
  • Clearly outline refund or rescheduling policies in proposals and on website

Shock and Awe

  • Send a personalized birthday video message for the child after booking
  • Surprise the birthday child with a little gift from EdVentia at the end of the party
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Personalized welcome email with an overview of the party plan and timeline
  • Inclusion of a digital Party Planning Guide after booking
  • Initiating a planning call to discuss party details and special requests

Communication Cadence

  • Email updates on major milestones (booking confirmation, final preparation, etc.)
  • Text reminders a week, and then a day, before the party

Client Education

  • 'Party Planning Guide' outlining what to expect at the party, FAQ, and tips to make it more enjoyable
  • Tips on how to learn and engage children better in art activities (post-party longevity)

Personalized Touches

  • A handcrafted 'Thank You' note sent to the client post-party
  • Birthday card and surprise gift for the birthday child

Visuals and Documentation

  • Professional before and after photos of the painting process
  • Video recap of the party shared over a personalized online platform

Feedback and Proactive Support

  • Post-party feedback survey to improve services
  • Proactive call to resolve any issues and ensure overall satisfaction

Guarantee or Promise

  • A 'Stress-Free or It's Free' party planning promise

Operational Excellence

  • Adherence to confirmed party dates and schedules
  • Professionalism and punctual communication with the client
  • Ensuring cleanliness, organization, and smooth transition of party phases

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Introduce a pre booking system for regular customers to secure dates for annual events

Upsells & Cross-Sells

  • Offer premium video montage service as an upsell
  • Provide options for custom catering packages as a cross-sell

Bundling & Packaging

  • Develop an all-inclusive package with a special cake and extended photo sessions

Loyalty & Retention Programs

  • Launch a referral program offering discounts for successful referrals
  • Implement a reward system for multi-event customers

Custom Services and Personalization

  • Introduce a white-glove premium package with more personalization options

Pricing Strategy

  • Adopt a tiered pricing model to incentivize long-term contracts
  • Offer discounts for advance booking and multiple bookings

Customer Data and Insights

  • Use CRM analytics to better understand customer preferences
  • Deploy analytics to predict churn and implement strategies to prevent it

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer 10% off for the next event to the referrer
  • Gift a unique piece of art to the referee

Shareable Assets

  • Pre-made social media posts highlighting unique party experiences
  • Physical referral cards provided at the end of each party

Timing and Triggers

  • Ask for referrals immediately after a successful party, when satisfaction is high
  • Send a follow-up email post-event, attaching photos, and request for referrals

Client Success Stories

  • Promote testimonials and party pictures on website and social media
  • Create epic party highlight videos to share with potential customers

Referral Contests

  • Hold a quarterly contest for 'Party of the season' with prize for most shared party photos or videos

Partner or Affiliate Programs

  • Partnership with local art supplies store for cross-promotion
  • Affiliate relationship with related children's activity providers

Thank-You Experience

  • Send handwritten thank you notes to top referrers
  • A feature spotlight on social media or website for the child's party of top referrers
  • VIP discount for their next event booking

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.