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Disruptive Publishing

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Disruptive Publishing targets mature, career-oriented women interested in authoring non-fiction books as a way to share their experiences or expertise.

Audience Type

  • B2C
  • Women entrepreneurs, professionals, consultants, coaches, and retirees

Needs – Primary Buying Considerations

  • Need for guidance and support to navigate self-publishing
  • Personalized, streamlined approaches to non-fiction writing

Demographics

  • Age Range: 40+
  • Gender: Female
  • Geography: Primarily Australia, potential for global reach
  • Income Level: Middle to High (able to afford one-time $1,001 - $5,000 investment)
  • Profession: Entrepreneurs, professionals, consultants, coaches, retirees

Psychographics

  • Lifestyle: Career-oriented, intellectual pursuits
  • What they value: Leaving a legacy, sharing wisdom/experiences, achieving personal/career goals
  • Pain Points: Lack of knowledge in self-publishing process, need for guidance in book writing
  • Buying Behavior: Seeks value for money, prefers personalized service

Secondary Target Market (only if applicable)

  • None specified in data provided. Be prepared to reach out to aspiring male authors or younger women looking to write non-fiction if the primary market is saturated.

2. My Message to My Target Audience

Refined Elevator Pitch

  • Disruptive Publishing empowers aspiring authors, especially wise women, to translate their expertise and experiences into compelling nonfiction books. We smooth the self-publishing learning curve through tailored services, so authors can broadcast their unique stories to a wider audience.

Understanding Their Pain Points

  • The daunting complexities of self-publishing
  • Wishing to share experiences or expertise through a book, but feeling lost
  • Difficulties in finding the right structure and approach for nonfiction books

Transformation

  • Seeing their own book published and promoted
  • Confidence and fulfillment from sharing their unique stories
  • A tangible legacy achieved, with commercial and personal growth

Unique Selling Proposition (USP)

  • Tailored packages addressing each author's unique needs
  • A proven track record of over 300 authors published, ranging from 8 to 90 year old
  • Proprietary model for nonfiction book structuring—The WRITE Process

Brand Values & One-Liners

  • Empowering women to unfold their wisdom in print
  • Streamlining the publishing journey, from start to finish
  • No author left behind, as age is never a barrier

Tone

Disruptive Publishing conveys wisdom, guidance, and empowerment. We resonate warmth and optimism, inspiring potential authors to take the leap and transform their wisdom into a published masterpiece.

Hero Text Idea

  • Flag Text: Australian-Based Publishing Pathfinders
  • Main Headline: We Turn Aspiring Authors into Published Phenoms
  • Sub Headline: Navigate the twists and turns of self-publishing with us, and step into the spotlight as a published author.
  • CTA: Join Our Free Book Writing Challenge Today

3. The Media I Will Use to Reach my Target Market

Website

  • Leverage Wordpress's SEO plugins to improve search engine visibility
  • Implement a popup encouraging users to join the free book writing challenge
  • Add an option to book a consultation for personalised publishing roadmap

Social Media

  • Focus on Facebook, Instagram, and LinkedIn due to target demographic
  • YouTube for publishing the client’s tutorial videos and author interviews
  • Maintain regular posting schedule—thrice a week content mix of author insights, writing tips, and success stories

Paid Advertising

  • Use Facebook Advertising for remarketing ads to those who joined the book writing challenge but did not sign up for publishing services
  • Drive brand awareness among target demographic using LinkedIn Ads

Content Recommendations

  • Articles featuring book writing and publishing tips
  • Success stories of published authors
  • Insights and experiences from the client's journey as a book coach

Podcasts

  • Launch a 'Disruptive Authors' podcast featuring interviews with authors the client has helped publish
  • Guest on popular writing podcasts like 'So you want to be a writer' and 'The Australian Writers' Centre'

Directories

  • List on 'Australian Writers’ Resource' and 'Writers Victoria' Directories
  • Use local online directories for better regional outreach

Partnerships & Outreach

  • Partner with local coaching and consulting businesses, women's networking groups like 'Business Chicks'
  • Sponsor women-focused events and writing workshops

SEO and Content

  • Optimize website and blog for keywords related to book publishing, writing, and author coaching

Offline and Local Media

  • Participate in book fairs, literary festivals, and writing workshops in Australia
  • Distribute flyers and brochures in local bookstores and cafes

Online Events

  • Organize online webinars on book writing and publishing

Online Networking

  • Participate in Facebook groups and LinkedIn communities for writers and aspiring authors

Cold Outreach

  • Identify and reach out to successful businesswomen in Australia demonstrating the value of writing a business or memoir book
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • Free Book Writing Challenge
  • Guide: '10 Steps to start your Self-Publishing journey'
  • Quiz: 'Are you ready to become a published author?'

Tripwire Offer

  • Personalised Publishing Roadmap for a lower fee
  • Mini-course: 'Introduction to the WRITE Process'

Welcome Sequence

  • Email 1: Welcome and introduction to Disruptive Publishing
  • Email 2: Success stories of published authors
  • Email 3: Soft-sell the Personalised Publishing Roadmap or Mini-course

Segmentation

  • Participants of the Free Book Writing Challenge
  • Leads who downloaded the Guide or took the Quiz
  • Customers who purchased the Tripwire Offer

Chatbot and Automation

  • Use a chatbot on the website to answer FAQs
  • Automate email follow-ups after lead magnet downloads

2. My Lead Nurturing System

Marketing CRM

  • Recommended platform: ActiveCampaign
  • Automation capabilities: Personalized autoresponders, customer segmentation
  • Rational: User-friendly, affordable for budget, integrates with Wordpress.

Sales CRM

  • Recommended CRM: Pipedrive
  • Pipeline tracking: From initial contact to conversion
  • Rationale: Offers visual sales pipeline, can integrate with ActiveCampaign.

Automated Follow-Ups

  • Post-opt-in: Introduce Disruptive Publishing, share success stories
  • Abandoned cart: Remind about the undelivered 'Publishing Roadmap'
  • Reactivation: Inspire inactive prospects with new author success stories
  • Triggers: Time-based (e.g. 1 day post opt-in), action-based (cart abandonment).

Newsletter

  • Frequency: Monthly
  • Topics: Author tips, publishing updates, success stories, upcoming events
  • Segmentation: Based on interest level (magnets downloaded, challenge participation, etc.).

Retargeting & Ads

  • Platforms: Facebook (remarketing), LinkedIn (prospecting)
  • Goals: Increase brand visibility, drive webinar signups, winback lost leads.

Social Media and Content

  • Posting frequency: Thrice weekly
  • Content type: Author success stories, writing tips, engagement posts.

Webinars and Events

  • Frequency: Bimonthly webinars
  • Purpose: Engage prospects, showcase expertise, soft-sell services.

Other Nurture Channels

  • Chatbot: Tidio or MobileMonkey for instant visitor queries
  • SMS follow-ups: SendinBlue for reminders about upcoming webinars/events.

3. Sales Conversion Strategy

Sales Process

  • Refine the journey from free book writing challenge to paid services by mapping out each step
  • Set email reminders at key points (post challenge, mid consultation, post consultation) to maintain contact
  • Implement a CRM for improved lead tracking and management

Sales Assets

  • Develop sales scripts which underline the company's USP and testimonials
  • Create a detailed proposal template capturing the unique offerings and value the service provides
  • Prepare a pitch deck showing the process and success stories

Objection Handling

  • Establish a FAQ section targeting common objections
  • Train for objection handling in consultation calls, focusing on cost and perceived complexity of publishing

Testimonials and Case Studies

  • Collect testimonials after each successful book publication
  • Display testimonials on the website and in proposal documents
  • Develop detailed case studies for exceptionally successful or unique projects

Conversion Rate Insights

  • Measure conversion rate from initial consultation to paid service
  • Collect feedback from leads who didn't convert to understand barriers

Urgency and Offers

  • Offer seasonal discounts (e.g. for NaNoWriMo, start of new year)
  • Promote limited slots for consultations or for publishing schedule

Guarantees and Risk Reversal

  • Guarantee satisfaction or free adjustments within a certain time frame
  • Display this prominently on the website and in sales materials

Shock and Awe

  • Send a congratulatory package to clients upon their book's publication
  • Offer spot free author coaching sessions as a surprise to select clients
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Personalized welcome email with details of the WRITE Process and expectations.
  • Kick off call to discuss the individual journey of the aspiring author.
  • A physical welcome kit with a Disruptive Publishing journal delivered to the author's address.

Communication Cadence

  • Bimonthly check-in calls/emails for writing progress updates.
  • Monthly video trainings on different aspects of book writing and publishing.

Client Education

  • Detailed guides on the WRITE Process and the general process of self-publishing.
  • Bi-weekly webinars addressing different stages of book writing and publishing.
  • FAQs to answer common queries and concerns.

Personalized Touches

  • Personalized gifts on the completion of significant milestones.
  • Birthday and holiday cards and acknowledgment of anniversaries.
  • End of publishing 'Author Celebration' virtual event.

Visuals and Documentation

  • Clear documentation of the publishing process progress, including periodic reports.
  • Before (manuscript) and after (published book) comparisons.

Feedback and Proactive Support

  • Mid-project and post-project feedback survey.
  • Regular check-ins to address any issues, concerns, or roadblocks the author may be facing.

Guarantee or Promise

  • Satisfaction guarantee with the provision to adjust the services based on author feedback.

Operational Excellence

  • Strict adherence to the personalized publishing roadmap schedule.
  • Professional and punctual communication.
  • Maintaining high-quality service standards throughout the journey.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Introduce subscription-based model providing ongoing writing, publishing support

Upsells & Cross-Sells

  • Add-on services such as book editing and cover design
  • Upsell manuscript critique and author branding sessions

Bundling & Packaging

  • Offer bundled packages that include writing coaching, publishing services, marketing support

Loyalty & Retention Programs

  • Implement a referral scheme where existing customers get a discount for each successful referral
  • Develop a loyalty program that offers exclusive perks to repeat customers

Custom Services and Personalization

  • Provide personalized book marketing strategies as a premium service
  • Offer VIP writing retreats as a high-value, personalised experience

Pricing Strategy

  • Introduce installment plans or pay-over-time options for high-ticket services

Customer Data and Insights

  • Implement a CRM system to track customer engagement and identify upsell opportunities

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • 5% discount on next service for any referral that becomes a client
  • Unique code for referees to claim a free consultation

Shareable Assets

  • Branded referral cards to give to clients upon service completion
  • Pre-made social media posts emphasizing the benefits of Disruptive Publishing services
  • Video testimonials from satisfied authors

Timing and Triggers

  • After a successful publication, remind clients of the referral program
  • Automate an email reminder about referrals after 3 months of service completion

Client Success Stories

  • Regularly share success stories on social media and website
  • Encourage clients to share their journey and outcome via video testimonials

Referral Contests

  • Quarterly 'Refer a Friend' contest with rewards like book promotional feature

Partner or Affiliate Programs

  • Collaborate with writing and coaching communities for referral partnerships
  • Create an affiliate program with online bookstores for cross-promotion

Thank-You Experience

  • Personalized thank you video message for top referrers
  • Annual recognition for top referrals with a feature on the website and newsletter

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.