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Dirt Roads Coaching

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • The ideal customer is a thoughtful, caring parent who desires a deeper understanding of their child. They prefer the approach of connection over correction and are ready to foster a trusting and growth-oriented relationship with their child.

Audience Type

  • B2C

Needs – Primary Buying Considerations

  • They value nurturing their child’s emotional growth.
  • They require a compassionate approach to disciplining their child.
  • They need to understand their child's behavior from a developmental perspective.

Demographics

  • Age Range: Predominantly adults, age not specified
  • Gender: Not gender-specific
  • Geography: Unspecified, inferred as global/online
  • Income Level: Presumed middle income or higher based on coaching price range ($51-$100 one time)
  • Profession: Not specified

Psychographics

  • Lifestyle: Committed to improving their parenting skills and willing to invest time and money into it.
  • What they value: Trust, understanding, and emotional growth in their relationships with their children.
  • Pain Points: Difficulty understanding their child’s behavior and managing discipline effectively.
  • Buying Behavior: Investment in quality aids for parenting and family well-being.

SECONDARY TARGET MARKET

  • Parents of older teens or young adults may also find value, seeking to repair or improve the relationship with their child.

2. My Message to My Target Audience

Refined Elevator Pitch

  • Dirt Roads Coaching offers thoughtful, caring parents a new path to understanding and meeting their child’s needs through the Neufeld developmental approach. By focusing on connection over correction, we transform confusion and tension into trust, growth, and calm.

Understanding Their Pain Points

  • Struggling to understand children's behaviours
  • Frustration and confusion trying to correct behaviour with no results
  • Feeling overwhelmed by the constant tension

Transformation

  • Enhanced understanding of child’s needs
  • Transformed relationships: from tension to trust, confusion to connection
  • A sense of calm and confidence instilling discipline with compassion

Unique Selling Proposition (USP)

  • Root cause focus — not just a behaviour fix
  • Blending science and intuition to restore parental trust and relationships
  • Empowers parents to rely on themselves, not external experts

Brand Values & One-Liners

  • 'Cultivating connection, not control'
  • 'Unlocking child behaviour through understanding, not correction'
  • 'Because you are the answer your child needs'

Tone

  • Dirt Roads Coaching employs a compassionate, understanding, and calming tone to reassure parents and foster trust. We aspire to reignite parental intuition and confidence.

Hero Text Idea

  • Flag Text: 'Transforming Parenting'
  • Main Headline: 'Understand Your Child Through Connection, Not Correction'
  • Sub Headline: 'Dirt Roads Coaching unlocks your child’s behaviour by understanding core needs. Experience how focusing on connection before correction can transform tension into tranquility.'
  • CTA: 'Start The Journey To Understanding Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Platform recommendation: WordPress, due to ease of use and blogging functionality.
  • Essential conversions to track: consultation bookings, newsletter sign-ups.
  • Focus: Mobile-first design, given that parents are likely to have more mobile than desktop browsing time.

Social Media

  • Focus on Facebook and Instagram, platforms popular among parenting demographics.
  • Posting frequency: At least once daily.
  • Post a mix of helpful tips, client stories, and personal insights to create a community feel.

Paid Advertising

  • Budget permitting, run targeted Facebook ads to parents based on child's age and interests.
  • Use boosted posts on Instagram to gain more visibility among similar audience.

Content Recommendations

  • Blog Posts: Explain the Neufeld developmental approach, share case studies, provide actionable parenting tips.

Podcasts

  • Since there is no starting budget, consider guest appearances on existing podcasts like 'Parenting Beyond Discipline' or 'Unruffled'.

Directories

  • List your services on parenting and local service directories such as Psychology Today's Therapist Directory.

Partnerships & Outreach

  • Approach parenting blogs and channels for guest posts or collaborations.
  • Align with organizations focused on child mental health to cross-promote services.

SEO and Content

  • Optimize blog posts and website content for SEO. Target terms like 'parenting coach', 'child behavior understanding', and 'Neufeld approach'.

Offline and Local Media

  • Once budget allows, consider hosting or participating in local parenting workshops or meetups.

Online Events

  • Host free webinars to present your approach and attract potential clients.

Online Networking

  • Join parenting-focused Facebook groups and Quora spaces to engage with potential clients.

Cold Outreach

  • Reach out to local parenting groups or forums offering guest speaking or webinars.
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • Educational guide: 'Deciphering Behaviours - The Neufeld Approach Explained'
  • Quiz: 'What's Your Parenting Style?' linked to personalized tips
  • Email series: '5 Days, 5 Proven Strategies for Better Connection'

Tripwire Offer

  • Introductory web-based workshop: 'Understand Your Child: An Introduction to Connection over Correction'
  • First-session discount: 'Get Started with a 20% Discount on Your First Coaching Session'

Welcome Sequence

  • Welcome email outlining what to expect from Dirt Roads Coaching
  • Follow-up emails presenting the main offering, user testimonials, additional resources
  • Final email with CTA to schedule a discounted coaching session

Segmentation

  • Categorize leads based running on quizzes' results (Parenting Style)
  • Segment leads based on interaction with emails and content (active/inactive)

Chatbot and Automation

  • Implement a chatbot for website for basic queries and lead capture
  • Use email automation for welcome sequence and follow-ups

2. My Lead Nurturing System

Marketing CRM

  • Recommended platform: HubSpot's free CRM for tracking lead interaction
  • Capabilities: automation of emails, social media scheduling
  • Improvements: upgrade to a paid plan for advanced automation when revenue increases

Sales CRM

  • Given the business size and budget, suggest sticking with HubSpot CRM
  • Process: automate booking follow-ups and reminders

Automated Follow-Ups

  • Types: post-booking confirmation, post-session survey, coaching plan updates
  • Triggers: after each booking or session

Newsletter

  • Frequency: monthly
  • Topics: parenting tips, understanding child behavior, Neufeld approach insights

Retargeting & Ads

  • Platforms: Facebook and Instagram (when budget allows)
  • Goals: re-engage website visitors and people who interacted with posts

Social Media and Content

  • Posting frequency: daily on Facebook and Instagram
  • Content: combination of tips, testimonials, case studies, personal insights

Webinars and Events

  • Cadence: monthly webinars on topics related to the Neufeld approach

Other Nurture Channels

  • Chatbot for immediate interaction on the website
  • SMS reminders for sessions booked

3. Sales Conversion Strategy

Sales Process

  • Prospect discovers Dirt Roads Coaching through content, outreach, or referrals.
  • Prospect follows call-to-action to schedule a consultation or discovery call.
  • Discovery call includes:
  • Empathetic, compassionate listening to the prospect’s challenges.
  • Clear explanation of the Neufeld developmental approach.
  • Tailored plan for the parent-child relationship restoration.
  • Invitation to book a coaching session if they feel ready.
  • After booking, send automated confirmation and pre-session material.
  • After sessions, automate follow-ups asking for feedback and additional needs.

Sales Assets

  • Develop consultation/discovery call scripts highlighting empathy and the Neufeld developmental approach.
  • Create a tailored plan template that clearly outlines steps to restore parent-child relationships.
  • Automate booking confirmation and follow-up emails.

Testimonials and Case Studies

  • Collect feedback through automated follow-up emails.
  • With permission, convert positive feedback into testimonials.
  • Showcase testimonials on website, social media, and marketing materials.

Conversion Rate Insights

  • Track key metrics including consultation bookings, sessions booked, and repeat customers.
  • Aim to increase conversion rate from consultation call to booking a session.

Urgency and Offers

  • Time-limited offer: a discount on bundle of sessions if booked within a week of the consultation.
  • Fast action reward: Additional resource (e.g. guide to the Neufeld developmental approach) to those booking the same day.

Guarantees and Risk Reversal

  • Offer a “satisfaction guarantee” – if parents do not feel more understood or connected after three sessions, offer a refund or a free session.

Shock and Awe

  • Welcome gift: Send a welcome package with branded materials and high-value resources.
  • Unexpected appreciation: After a few sessions, offer a free bonus session for their commitment to improving their parent-child relationships.
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Warm welcome email sharing the coaching philosophy
  • Personalized welcome video explaining next steps
  • Digital coaching handbook for easy reference

Communication Cadence

  • Bi-weekly email updates with progress recap
  • Client portal access for coaching materials and exercises

Client Education

  • Access to informative videos explaining the Neufeld approach
  • Regular articles/blogs on understanding child psychology
  • Webinars featuring expert insights on child behavioral science

Personalized Touches

  • Handwritten note of support at the beginning of the coaching program
  • Celebration and recognition of milestones achieved in parent-child connection
  • Surprise e-book or podcast recommendation based on parent's unique challenges

Visuals and Documentation

  • Weekly progress reports highlighting strengths, areas of growth, next steps
  • Before-and-after testimonials showcasing transformation stories

Feedback and Proactive Support

  • Post-session surveys to gather feedback
  • Regularly scheduled calls to address any issues or concerns proactively
  • Satisfaction promise with an opportunity to reevaluate the coaching approach if not satisfied

Guarantee or Promise

  • Guarantee of a more compassionate discipline approach
  • Love-it-or-repeat-it policy for training sessions

Operational Excellence

  • Strict adherence to scheduled appointments for respect of parent's time
  • Maintaining a calm and understanding demeanor during all interactions

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer multi-session coaching packages with discounts for bulk purchases
  • Consider a subscription model for ongoing support

Upsells & Cross-Sells

  • Develop specialized workshops or masterclasses around topics like teen parenting or creating calm households
  • Create complementary resources (books, videos) to deepen learning

Bundling & Packaging

  • Bundle coaching sessions with resources for a 'connected parenting package'
  • Offer tiered coaching packages – basic, premium, platinum – with increasing levels of support

Loyalty & Retention Programs

  • Create a referral scheme rewarding existing clients for introducing new participants
  • Implement a loyalty system in which clients earn discounts or free sessions after a certain number of purchases

Custom Services and Personalization

  • Offer 'VIP' or 'Platinum' clients personalized resources tailored to their specific challenges
  • Experiment with custom consoling plans based on the unique needs of the child/children

Pricing Strategy

  • Consider early bird prices for new programs to incentivize quick action
  • Offer price reductions for long-term commitment (6 months, 1 year)

Customer Data and Insights

  • Gather feedback post-sessions to continually adapt and improve service offer
  • Establish an features for direct engagement like forum or chat to deepen relationship

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer discount on next coaching session for successful referrers
  • Provide a special 'first session discount' for referred clients

Shareable Assets

  • Create easy-to-share testimonials from satisfied clients
  • Design referral cards outlining the benefits of coaching
  • Develop pre-made social media posts for happy clients to share

Timing and Triggers

  • Ask for referrals after a successful coaching experience or milestone
  • Automate referral reminders in post-session follow-ups

Client Success Stories

  • Encourage clients to share their success stories on social media
  • Feature client testimonials on website and newsletters

Referral Contests

  • Run monthly contests where the client with most referrals wins a free session

Thank-You Experience

  • Send handwritten thank-you notes to top referrers
  • Publicly recognize top referrers on social media

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.