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Derher Magazine

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Derher Magazine primarily targets middle-aged to senior Chabad parents in South Africa seeking inspirational, engaging, rich in heritage religious content.

Audience Type

  • B2C
  • Religious middle-aged parents

Needs – Primary Buying Considerations

  • Seeking relatable, meaningful content
  • Desire connection and understanding of Chabad heritage

Demographics

  • Age Range: Middle-aged to Senior
  • Gender: Both
  • Geography: South Africa
  • Income Level: Low to mid income
  • Profession: Diverse, likely affiliated with religious or communal roles

Psychographics

  • Lifestyle: Deeply religious, community oriented
  • What they value: Heritage, family, inspiration
  • Pain Points: Lack of quality content that reflects their beliefs and values
  • Buying Behavior: Online purchases, influenced by sale campaigns and product launches

Decision-Making Roles

  • Primary Decision Maker: Either parent
  • Secondary Decision Influencers: Community and spiritual leaders

2. My Message to My Target Audience

Refined Elevator Pitch

  • Derher Magazine connects middle-aged to senior Chabad parents with inspirational, meaningful content, awakening their rich heritage, so they can deepen their spiritual journey.

Understanding Their Pain Points

  • Lack of English content for Chabad community.
  • Wrestling with a spiritual plateau in today's fast-paced lifestyle.
  • Absence of both child and adult-oriented inspiring content.

Transformation

  • Insights into the Chabad heritage that deepen spiritual connection.
  • Emotional upliftment by reconnecting with roots and the Rebbe.
  • Enrichment of family time with inclusive content for children and adults.

Unique Selling Proposition (USP)

  • The only English magazine providing inspirational, enriching content to the Chabad community.
  • Exclusive podcast features that cater to adults and children alike.
  • Superior over other options due to the multidimensional engagement - the magazine, podcasts and kids' content.

Brand Values & One-Liners

  • 'Deeper Insights. Uncovering Heritage.'
  • 'Ignite Inspiration with Every Turn.'
  • 'Spiritual Awakening for You and Your Family.'

Tone

Derher Magazine exudes a warm, approachable, and inspirational tone. We strive to make our members feel spiritually enlightened and emotionally connected.

Hero Text Idea

  • Flag Text: 'South Africa's Premier Chabad Content.'
  • Main Headline: 'Derher Magazine: Uncover Your Heritage.'
  • Sub Headline: 'Dive into an Ocean of Inspiration and Spiritual Awakening. For both You and Your Young Ones.'
  • CTA: 'Join the Derher Family Today.'

3. The Media I Will Use to Reach my Target Market

Website

  • Position Derher Magazine as the premier English-language spiritual publication for the Chabad community in South Africa.
  • The website is built on Wordpress; continue using this platform for its affordability and flexibility.
  • Track key events like subscription signups, podcast listens, and social media link clicks.
  • Focus on mobile optimization, given the likelihood of the audience accessing the site via smartphones.

Social Media

  • Focus on Facebook and WhatsApp due to popularity in South Africa and alignment with target demographic.
  • Post once daily with a mix of inspirational quotes, article teasers, and podcast snippets.
  • Initiate a weekly live session on Facebook covering key learnings from the magazine or featuring a guest speaker.

Paid Advertising

  • Plan targeted ad campaigns on Facebook to engage with the Chabad community.
  • Utilize Facebook's detailed targeting to reach out to middle-aged to senior parents who have shown interest in religious content.

Content Recommendations

  • Feature testimonials of community members who have had a spiritual transformation through Derher Magazine.
  • Share excerpts from the kids' podcast to attract parents looking for spiritual content for their children.

Podcasts

  • Integrate podcast episodes on the website and actively promote them across all social channels.
  • Reach out to South African religious podcasts like "Radio Veritas" to make guest appearances and discuss Derher's content.

Directories

  • Get enlisted on religious directories in South Africa such as African Advice under religious organizations.
  • Partner with Chabad community centers in South Africa and get listed in their partner directories.

Publications

  • Approach local publications like The Jewish Report, a South African Jewish newspaper, for article contributions.
  • Submit press releases periodically to local newspapers about new magazine issues or exclusive content.

Partnerships & Outreach

  • Partner with local religious schools and community centers to host seminars or distribute free copies of the magazine.
  • Connect with renowned spiritual leaders in the community for guest editorials or podcast features.

SEO and Content

  • Regularly publish blog posts for keywords like 'Chabad in South Africa', 'English spiritual magazine', and 'Jewish parents guide'.
  • Repurpose magazine content into blog posts and update regularly to maintain SEO relevance.

Offline and Local Media

  • Organize quarterly spiritual seminars or events in major South African cities and distribute free magazine copies.
  • Run mail campaigns in neighborhoods with a high concentration of Chabad community members.

Online Events

  • Organize quarterly webinars featuring spiritual teachings from the Rebbe or guest speakers from the Chabad community.
  • Create online spiritual workshops for children, advertised through the kids' podcast.

Online Networking

  • Engage with members on regional religious forums and communities on Facebook and Reddit.
  • Answer questions and share magazine excerpts on these platforms to drive website traffic.

Cold Outreach

  • Reach out to potential subscribers via personalized emails highlighting the unique benefits of Derher Magazine.
  • Send WhatsApp messages to potential subscribers, focusing on how Derher's content can enrich their spiritual journey.
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • 'The Chabad Pilgrimage' — a free guide to the most important Chabad sites.
  • 'Family Spirituality' — a free quiz to assess the family's spiritual health and provide personalized suggestions.
  • 'Rebbe's Wisdom' — a weekly email containing an inspiring quote or teaching from the Rebbe.

Tripwire Offer

  • 'Chabad Heritage Mini-Serial' — a downloadable 3-series digital magazine, priced at a low-entry point.
  • 'Kids Podcast Trial' — a one-month trial including four episodes of the kids podcast.

Welcome Sequence

  • Immediate thank-you email followed by access to the lead magnet.
  • Introductory email providing an overview of the brand, USP, and journey with Derher Magazine.
  • A series of emails with content snippets, testimonials, exclusive previews from the kids magazine, and podcast snippets.

Segmentation

  • Tag leads by lead magnet accessed, spiritual results of the family quiz, and past purchased products.
  • Use segmentation to create targeted email campaigns.

Chatbot and Automation

  • Implement a chatbot on the website to assist visitors with common inquiries and capture potential lead data.
  • Auto-respond to lead magnet sign-ups and enquiries for a more prompt, streamlined user experience.

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Mailchimp
  • Automation capabilities: Sending automated emails, segmented lists, basic reporting
  • Recommended improvements: Migrate to a CRM like Drip for more advanced email automations, better analytics, and improved segmentation capabilities

Sales CRM

  • Current platform: Wordpress integrated tools
  • Pipeline tracking: Customer purchase tracking through Wordpress plugins
  • Recommended upgrades: Integrate WooCommerce with Drip for seamless transition from marketing CRM to sales CRM

Automated Follow-Ups

  • Post-opt-in: Welcome email sequence with a thank you message, brand story, and testimonials
  • Remarketing: Reactivation email sequence for inactive subscribers featuring new content, special offers or insight into upcoming issues
  • Abandoned Cart: Reminder emails for users who initiated the checkout process but did not complete the purchase

Newsletter

  • Frequency: Biweekly to keep audience engaged
  • Topics: Sneak peek into upcoming issues, highlights from latest issue, Rebbe's teachings, testimonials
  • Segmentation: Segment newsletters based on the audience's download history and reading preference

Retargeting & Ads

  • Facebook retargeting campaigns aimed at website visitors who have not made a purchase
  • Google Display Network ads promoting new issues or special offers

Social Media and Content

  • Posting frequency: Daily updates on Facebook and Whatsapp with snippets from the current issue, behind the scenes, and community news
  • Content type: Quote graphics, audio snippets from podcasts, article previews, and testimonials

Webinars and Events

  • Monthly webinars featuring guest speakers from the Chabad community or a live reading of selected articles from the issue
  • Annual event to celebrate the rebbe's teachings and meet the Derher team

Other Nurture Channels

  • Chatbot: Introduce a chatbot on the website to quickly answer visitors' questions and lead them to the right resources
  • WhatsApp: Weekly inspirational messages featuring quotes from the Rebbe and links to free resources

3. Sales Conversion Strategy

Sales Process

  • Enable online subscription and renewal via MailChimp integrated with WordPress.
  • Automate email notifications for subscription renewals avoiding missed payments.
  • Implement a cart abandonment reminder system.

Sales Assets

  • Sales page detailing features and benefits of subscriptions.
  • Testimonial display banner on the website.
  • Email scripts for follow-ups and cart-abandonment reminders.

Testimonials and Case Studies

  • Request testimonials from subscribers via email after a month of subscription.
  • Highlight testimonials on the website and social platforms.
  • Compile case studies on the transformational impact of articles.

Conversion Rate Insights

  • Measure conversion rates using Mailchimp CRM to track subscription rates.
  • Focus on improving conversion rates by optimizing the sign-up process.

Urgency and Offers

  • Bi-annual offers to boost subscriptions – during major religious festivals.
  • 'First 100 subscribers' incentives, such as discounted prices or premium features.

Guarantees and Risk Reversal

  • Offer a 30-day money-back guarantee to remove risk.
  • Showcase the guaranteed refund policy prominently to build trust.

Shock and Awe

  • Send a branded bookmark or card as a welcome gift to new subscribers.
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Issue a personalized welcome email that introduces the reader to print and digital platforms.
  • Send new print subscribers a beautifully designed welcome packet with the first magazine.
  • Offer a digital tour for first-time Magzter users showcasing functionality and features.

Communication Cadence

  • Weekly email newsletters featuring noteworthy articles, previews of upcoming issues, and behind-the-scene snippets.
  • Monthly recap on WhatsApp highlighting the most popular content pieces and teasers for next month's content.

Client Education

  • Create 'How-To' video guides explaining how to navigate the magazine website and use e-reading platforms.
  • Conduct monthly webinars or Podcasts on Chabad heritage topics.

Personalized Touches

  • Celebrate annual subscription anniversary with a 'thank you' email and exclusive sneak peek into the upcoming issue.
  • Send personalized birthday wishes via email along with a special digital booklet on the Rebbe's teachings about birth.

Visuals and Documentation

  • Include 'before-and-after' articles showcasing the transformative journey of readers' spiritual lives.
  • Provide monthly progress recaps on heritage uncovered or explained in the magazine.

Feedback and Proactive Support

  • Implement a reliable feedback system within each e-magazine issue and website.
  • Create a dedicated FAQ section that anticipates and addresses typical subscriber questions.

Guarantee or Promise

  • Promise of consistent, high-quality content every month.
  • Assure a full refund for the remaining issues if a subscriber chooses to cancel their print subscription.

Operational Excellence

  • Ensure professional communication standards across all touchpoints.
  • Keep up with publishing schedules to ensure magazines reach subscribers on time.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer early renewal incentives like discounted rates or bonus content
  • Push for two-year subscriptions at a special rate

Upsells & Cross-Sells

  • Promote a Premium Package that includes exclusive podcast episodes
  • Offer special edition issues related to important religious events as an upsell

Bundling & Packaging

  • Create a Family Package that provides multiple subscriptions for families at a bundled rate
  • Develop a Digital Package including digital versions of magazine and podcast transcripts

Loyalty & Retention Programs

  • Implement a point system where purchases contribute towards points, redeemable for exclusive content
  • Offer anniversary gifts for long-term subscribers such as personalized religious material

Custom Services and Personalization

  • Personalize customer's journey on the platform based on their reading preferences
  • Offer custom-made children's content based on age and interests

Pricing Strategy

  • Introduce a loyalty discount for those who've been subscribed for over a year
  • Offer a special promo code for customers who refer new subscribers

Customer Data and Insights

  • Utilize Mailchimp's data analytics feature to identify trends and prevent churn
  • Send surveys to identify customer preferences and areas of improvement

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer a free month's subscription to referrers for every successful referral.
  • Provide a discounted annual subscription to referees.

Shareable Assets

  • Develop ready-to-share social media posts with graphics and inspiring quotes from the magazine.
  • Create downloadable digital cards for referrers to share with friends.

Timing and Triggers

  • Request referrals after publishing impactful articles or successful product launches.
  • Automate referral email after a customer has been with Derher Magazine for six months.

Client Success Stories

  • Feature dedicated subscriber testimonials in the magazine and on social media.
  • Share stories of how Derher Magazine has impacted lives.

Referral Contests

  • Organize quarterly referral contests with rewards such as 'Super Subscriber' for the highest referrer.
  • Top winners get their family feature in the magazine.

Partner or Affiliate Programs

  • Partner with spiritual leaders and influencers to promote the magazine.
  • Setup affiliate program with religious organizations.

Thank-You Experience

  • Send handwritten notes to top referrers as a token of appreciation.
  • Recognize top referrers in the magazine's acknowledgment section.

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.