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Dentist

Your 1-Page Marketing Plan is Ready!

Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team to show you what to prioritize and how to execute your plan.

Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • The ideal customer is primarily elderly and low-income individuals in Denver who value kind, non-judgmental dental services.

Audience Type

  • B2C
  • Elderly and low-income individuals

Needs – Primary Buying Considerations

  • Affordable dental services
  • Kind and non-judgmental dental staff
  • Good dental care

Demographics

  • Age Range: Elderly (65+ years)
  • Gender: All
  • Geography: Denver, United States
  • Income Level: Low-income
  • Profession: Mostly retirees

Psychographics

  • Lifestyle: Limited budget, prioritizes health needs
  • What they value: Affordability, kindness, good oral health
  • Pain Points: Cost of dental care, fear or anxiety associated with judgment
  • Buying Behavior: Likely price-driven, seeks value-add features (such as free toothbrush)

2. My Message to My Target Audience

Refined Elevator Pitch

  • Dentist provides the elderly and financially challenged in Denver with improved dental health through our compassionate approach, allowing them to face the world with confidence and a healthier smile.

Understanding Their Pain Points

  • Lack of affordable and non-judgmental dental care
  • Experiencing dental problems without access to high-quality treatment
  • Fear of judgement due to age, lack of dental care, or financial status

Transformation

  • They achieve better dental health and improved self-confidence
  • Reduced embarrassment and anxiety around dental visitations
  • Improved quality of life due to greater comfort and restored functionality

Unique Selling Proposition (USP)

  • Our uniquely compassionate and non-judgmental approach
  • A clinic environment that caters to the elderly and society’s overlooked
  • Our proven track record in treating underprivileged communities

Brand Values & One-Liners

  • 'Compassionate care. Smiling hearts.'
  • 'Where good dental health is always within your reach.'
  • 'Judgement-free, patient-first dental care.'

Tone

  • Dentist communicates in a warm, empathetic, and supportive tone, creating an environment of respect, trust, and comfort for every single patient.

Hero Text Idea

  • Flag Text: 'Denver's kindest Dentist'
  • Main Headline: 'Dental care that respects YOU'
  • Sub Headline: 'Providing compassionate, accessible dental services for Denver’s underprivileged and elderly. Experience the transformation of guilt-free, quality dental care today.'
  • CTA: 'Book your judgement-free appointment now.'

3. The Media I Will Use to Reach my Target Market

Website

  • User-friendly interface with easy scheduling
  • Prominent display of USP and core benefits
  • Implement Google Analytics to track user behavior and conversions
  • Mobile-friendly design for accessibility

Social Media

  • Facebook: Share patient stories, dental care tips, promotional offers, community involvement
  • Instagram: Humanize the brand with behind-the-scene photos, dental hygiene tips,

Paid Advertising

  • PPC advertising on Google, targeting keywords related to affordable dental care, dental care for elderly
  • Facebook advertising targeting the elderly and low-income individuals in Denver

Content Recommendations

  • Blog posts on affordable dental care, managing dental health in old age, overcoming fear of dentists

Partnerships & Outreach

  • Collaborate with local orthodontists, pharmacies, retirement homes, community centers
  • Engage with local insurance companies for promotional offers

SEO and Content

  • Focus on local SEO, targeting 'dental services in Denver'
  • Add blog section to website providing helpful content to improve organic reach and website traffic

Offline and Local Media

  • Sponsor local community events focused on elderly wellbeing
  • Leaflet distribution in local pharmacies, community centers

Online Networking

  • Engage in online medical forums and platforms catering to the elderly
  • Join Facebook groups and online communities focussing on seniors' healthcare

Cold Outreach

  • Reach out to potential clients via local phone directories
  • Email marketing campaign focusing on dental hygiene education for elderly
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • '10 Essential Dental Care Tips for the Elderly' Free E-book
  • 'Ultimate Guide to Affordable Dental Care' Free Guide
  • 'Your Guide to Overcoming Dental Anxiety' PDF Guide

Tripwire Offer

  • Discounted first visit or Teeth Cleaning
  • Low-cost dental check-up with free toothbrush
  • Value package of basic dental services at affordable prices

Welcome Sequence

  • Welcome email with access to the lead magnet
  • Follow-up email introducing the low-cost dental treatments
  • Regular newsletters with dental care tips and promotional offers

Segmentation

  • Segment based on service needed (cleaning, dental surgery, check-up, etc.)
  • Sub-segment based on age and income levels for tailored promotional campaigns

Chatbot and Automation

  • Implement chatbot for automatic appointment scheduling
  • Use chatbot for customer service and queries
  • Automate emails for appointment reminders and follow-ups

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Byuon4yxGL64dyrA0g580
  • Automation capabilities: Email automation, Lead tracking
  • Recommended improvements or replacements: Consider switching to a more comprehensive platform like HubSpot, it is more suitable for a business with a monthly revenue of $10-30k.

Sales CRM

  • Current platform: Byuon4yxGL64dyrA0g580
  • Pipeline tracking or handoff process: Online scheduling and over-the-phone appointments
  • Recommended upgrades: Consider using Pipedrive for better pipeline visualisation and deal tracking.

Automated Follow-Ups

  • Types of automations: Post-appointment emails, appointment reminders, reactivation emails for dormant clients
  • Frequency or triggers: Immediately after an appointment and 48 hours before the next scheduled appointment

Newsletter

  • Frequency: Bi-monthly
  • Topics or content pillars: Oral care tips for the elderly, updates on services, special promotions
  • Segmentation: Segment based on different service needed (cleaning, dental surgery, check-up, etc.)

Retargeting & Ads

  • Platforms and goals: Google Ads and Facebook Ads targeting people searching for affordable dental services in Denver, and display ads for website visitors

Social Media and Content

  • Posting frequency: Twice a week
  • Content type or campaign focus: Humanizing content (behind-the-scenes, staff highlights), dental care tips, promotions

Webinars and Events

  • Suggested cadence or purpose: Quarterly webinars on topics like 'Overcoming Dental Anxiety' or 'Oral Health for Seniors'

Other Nurture Channels

  • Chatbot, SMS reminders for appointments

3. Sales Conversion Strategy

Sales Process

  • Smooth the booking process; offer online scheduling, instant confirmation
  • Design compassionate onboarding for new patients; show empathy, care
  • Automate appointment reminders via Email/SMS two days prior

Sales Assets

  • Create an FAQ page on the website to address common concerns
  • Draft an email sequence for post-consultation follow-ups

Testimonials and Case Studies

  • Request patient testimonials after their third visit
  • Highlight testimonials on the website and in the waiting area

Conversion Rate Insights

  • Leverage CRM to track conversion rate from consultation to treatment
  • Set a goal to improve the conversion rate by 15% in 6 months

Urgency and Offers

  • Promote 'Early bird' discounts for appointments booked before 10 AM
  • Launch a 'Refer a friend' scheme with discounts for both referrer and referee

Guarantees and Risk Reversal

  • Implement a 'Satisfaction Guarantee' for services
  • Clearly communicate the guarantee on the website and during consultation

Shock and Awe

  • Send a personalized 'Thank You' card after first consultation
  • Offer a free toothbrush kit to new patients
  • Provide a free dental check-up on the patient's birthday
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome kit included with appointment confirmation containing toothbrush and dental care guide.
  • Clear step-by-step guide for parking, checking in, and who they'll meet at the office.

Communication Cadence

  • Monthly gentle email reminders for upcoming appointments.
  • Friendly text reminders one day before visit.

Client Education

  • Online dental hygiene video tutorials specific for elderly people.
  • FAQ on judging-free dental care and affordability.

Personalized Touches

  • Birthday postcards signed by staff.
  • Annual recognition of multi-year loyal customers with a small, practical homecare dental gift.

Visuals and Documentation

  • ‘Before’ and ‘After’ photos to showcase the progress made in dental health.

Feedback and Proactive Support

  • Surveys post-visit to gather feedback and address any issues urgently.
  • Hotline available for dental emergencies and support.

Guarantee or Promise

  • Satisfaction-guaranteed policy promising free adjustment appointment if not completely satisfied.

Operational Excellence

  • Always respectful and patient-friendly language.
  • Strict adherence to appointment times to respect elderly clients' schedules.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Launch a yearly membership plan offering bi-annual check-ups and cleaning

Upsells & Cross-Sells

  • Offer a teeth whitening service with every cleaning
  • Promote dental sealant service at check-up appointments

Bundling & Packaging

  • Develop discounted packages combining cleaning, check-up, and teeth whitening
  • Introduce a family discount package for multiple family members

Loyalty & Retention Programs

  • Implement a referral program where customers receive a discount for successful referrals
  • Launch a loyalty program rewarding points for each visit, redeemable for future services

Custom Services and Personalization

  • Provide home visit services as a premium offering for seniors who have mobility issues

Pricing Strategy

  • Offer term discounts and additional benefits for long-term membership plans
  • Provide sliding scale pricing or payment plans for low-income customers

Customer Data and Insights

  • Use CRM to track customer visits and send reminders for upcoming appointments
  • Analyze service trends to identify opportunities for upselling or cross-selling

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Free dental cleaning for each successful referral
  • 20% discount for referees on first visit

Shareable Assets

  • Pre-made social posts highlighting kindness and affordability
  • Email templates for customers to share with friends
  • Printable referral cards given post-service

Timing and Triggers

  • Ask for referrals after a successful appointment
  • Automated follow-up email for referral request

Client Success Stories

  • Collect testimonials, especially stories about compassion and understanding
  • Share these stories on social media and email

Referral Contests

  • Quarterly contest for a free year of dental cleanings

Partner or Affiliate Programs

  • Partnerships with local senior centers, wellness programs
  • Tracking systems for partners to earn incentive for referrals

Thank-You Experience

  • Handwritten thank you notes for each referral
  • Recognition in practice and on social media for top referrers

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.