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Below you’ll find your complete marketing plan built specifically for YOUR business using the same framework that's helped over 1 million entrepreneurs worldwide.

What to do next:

  1. Review your plan (scroll down)
  2. Save this link (For your records)
  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Boost's primary target is elected Skilled Trades Union business managers in Canada or the USA who need a comprehensive understanding of their organization's operations, leadership, HR, and compliance dynamics.

Audience Type

  • B2B
  • Elected Union Business Managers

Needs – Primary Buying Considerations

  • Clarity and understanding of organization operations
  • Prioritized roadmap for improvement
  • Reduced risk and compliance exposure
  • Leadership confidence and team alignment
  • Solutions for HR challenges and operational efficiency

Demographics

  • Age Range: Not specified
  • Gender: Not specified
  • Geography: Canada or USA
  • Income Level: Not specified
  • Profession: Elected Union Business Managers
  • Business Size: Teams of 7–15 office staff, with a member base of 1,000–3,000 members

Psychographics

  • Lifestyle: Career tradesperson turned elected leader
  • What they value: Practicality, clarity, discretion in spending members' money
  • Pain Points: Leadership, HR, and cultural complexities, office management, compliance
  • Buying Behavior: Protective of members' money, seeks straightforward expertise
  • Decision-Making Roles:
  • Primary Decision Maker: The elected Union Business Manager
  • Secondary Decision Influencers: Executive Board of the Union
  • Support Roles: Not specified

2. My Message to My Target Audience

Refined Elevator Pitch

  • Boost offers union business leaders an avenue to see every aspect of their operations through our comprehensive 8-week Needs Assessment, allowing them to gain control, reduce risk, and foster growth.

Understanding Their Pain Points

  • Overwhelmed by inherited chaos and complex staff management
  • Struggling with compliance and leadership issues
  • Feeling slow and messy in resolving HR and operational problems

Transformation

  • Achieve leadership confidence and team alignment
  • Obtain a clear, prioritized roadmap for action
  • Gain clarity, reduce risk and foundation for growth

Unique Selling Proposition (USP)

  • Specialized for the Skilled Trades, not generic HR solutions
  • Diagnoses root causes, not just symptoms
  • Explicit emphasis on staff engagement and translating findings into actions

Brand Values & One-Liners

  • 'Empowering Union Leaders to Build Resilient, Efficient Offices'
  • 'Diagnosing Your Union’s Deep Issues, not just treating symptoms'
  • 'Transforming chaos into clarity'

Tone

-A tone of expertise, sympathy, and straightforwardness. Boost aims to make its clients feel reassured, understood, and capable.

Hero Text Idea

  • Flag Text: Unions Canada
  • Main Headline: 'Transform Your Union with The Boost Needs Assessment'
  • Sub Headline: 'Get a clear roadmap and action plan to reduce risk, improve leadership, and streamline operations in just 8 weeks'
  • CTA: 'Start Your Assessment Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Update Squarespace site to feature testimonies from satisfied union managers
  • Optimize site for mobile - union leaders may access information on-the-go
  • Track consultations booked via website using Hubspot integration

Social Media

  • Build presence on LinkedIn: post regularly about industry insights, past successful projects, and staff profiles
  • Join union-focused groups on LinkedIn.
  • Share practical tips on Twitter with appropriate industry hashtags

Paid Advertising

  • Start a LinkedIn Ad campaign: Target union business managers with sponsored posts promoting the Needs Assessment service
  • Implement Google Ads targeting keywords around union leadership problems, organizational assessments, and HR solutions

Content Recommendations

  • Regular blog posts on common problems faced by union managers and how Boost assessment can help
  • Case studies of successful projects

Partnerships & Outreach

  • Partner with leadership development and HR services firms to offer your service as a diagnostic phase

SEO and Content

  • Improve SEO with a long-term keyword strategy focused on phrases related to union leadership and organizational improvement

Offline and Local Media

  • Sponsor local events of Union business managers and leaders
  • Plan for participation in Trade shows which have proven successful in the past

Online Networking

  • Participate actively in Forums and social media groups focused on Union management

Cold Outreach

  • Use LinkedIn and direct emails to get in touch with Union business managers and introduce your service
  • Target recently elected union managers showing visible signs of frustration (turnover, grievances, etc.)

Directories

  • List in online directories for business services, especially those focused on unions or HR solutions
  • For greater local visibility, ensure listing in local online directories in Canada and the USA
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • 'The Boost Guide to Union Leadership Success': A downloadable PDF guide that provides valuable strategies and insights specific to union business managers.
  • 'Rate Your Union's Readiness': Online self-assessment quiz to help Business Managers identify areas of opportunity.
  • 'Union Leadership Webinar': A drip-fed series of online classes offering practical leadership tips and advice.

Tripwire Offer

  • 'Union Operational Efficiency Audit': A low-cost, high-value mini-assessment of the union's operations offering key insights and potential areas of risk.

Welcome Sequence

  • Welcome email thanking for the download/engagement and introducing Boost.
  • Follow-up email expanding on the pain points touched on in the lead magnet.
  • Email introducing the Needs Assessment service, highlighting benefits and linking to booking a consultation.
  • Wrap-up email with a call-to-action to book a consultation or asking for referral.

Segmentation

  • Tag leads originating from LinkedIn separately for insight into platform efficiency.
  • Track user quiz results to segment leads by their level of operational readiness.
  • Use engagement with emails (opens/clicks) to identify warmer leads.

Chatbot and Automation

  • Implement a basic chatbot on Squarespace that can answer frequently asked questions and book consultations.
  • Use Hubspot to automate initial response to lead magnet downloads, quiz completions, and consultation requests.

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Hubspot
  • Automation capabilities: Workflow creation, email automation, contact management
  • Recommended improvements: Set up lead scoring to prioritize contacts based on engagement

Sales CRM

  • Current platform: Hubspot
  • Pipeline tracking or handoff process: Track through Hubspot deal stages
  • Recommended upgrades: Create separate Deal Pipelines for different sale processes

Automated Follow-Ups

  • Follow-up after lead magnet download to thank and provide additional information
  • Reminder for consultation booking after specified inactive period
  • Follow-up after consultation with proposal details and call to action

Newsletter

  • Frequency: Monthly
  • Topics: Union management advice, new blog or webinar alerts, past project highlights, industry updates
  • Segmentation: by source of lead and level of engagement with materials

Retargeting & Ads

  • Platforms and goals: LinkedIn remarketing for visited but not converted prospects

Social Media and Content

  • Posting frequency: twice a week on LinkedIn with industry insights or blog updates
  • Content type: Blog posts focused on union leadership and management tips, case studies

Webinars and Events

  • Suggested cadence: Bi-monthly webinars on key challenges for union leaders

Other Nurture Channels

  • Chatbot on Squarespace: for Frequently Asked Questions and consultation booking

3. Sales Conversion Strategy

Sales Process

  • Confirm lead qualification upon initial contact and tag in CRM
  • Utilize a warm intro via email or LinkedIn for initial contact
  • Conduct two call stages: 10-minute intro call and a 30-45 minute Discovery Call
  • Provide a clear, visual 2-page proposal and sample assessment summary for board approval
  • Quick issue of contract and kickoff meeting invite within 48 hours of approval

Sales Assets

  • Create a scripted email and LinkedIn template for initial contact
  • Prepare a set of key questions for the Discovery Call
  • Design a visual, non-jargony 2-page proposal and sample assessment summary

Testimonials and Case Studies

  • Collect testimonials from satisfied Business Managers post-project and showcase on website
  • Document case studies of successful projects and publish on the blog
  • Utilize testimonials in proposals and meetings

Conversion Rate Insights

  • Track conversion rate in Hubspot CRM
  • Monitor effectiveness of Discovery Calls and proposal approval
  • Implement improvements based on metrics and customer feedback

Urgency and Offers

  • Position the Needs Assessment as the 'clarity phase' before any major investments
  • Highlight the immediate start and quick results (8-week duration)
  • Reinforce necessity for risk reduction, improved operations and clarity

Guarantees and Risk Reversal

  • Emphasize focus on root cause diagnosis, not just symptom treatment
  • Highlight staff engagement process and actionable findings

Shock and Awe

  • Provide a personalized package of union-focused materials
  • Offer a symbolic token (like a small hard hat or toolset) as a gift for newly elected Business Managers
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email with overview of the Needs Assessment process
  • Kick-off video calls to introduce the Boost team
  • Personalized walk-through of the process and expected outcomes
  • Clear document outlining stakeholder roles, timeline, and key milestones

Communication Cadence

  • Weekly progress emails summarizing findings and next-steps
  • Monthly video calls to discuss progress, insights, and adjust plans as needed
  • Real-time notifications about important updates through the client's preferred channel

Client Education

  • “Understanding Your Union” e-book with best practices in managing union operations
  • Monthly webinars on industry trends, regulatory changes, or leadership topics
  • Access to a resource library with case studies, articles, and guides

Personalized Touches

  • Handwritten notes celebrating key milestones in the Needs Assessment process
  • Custom-branded materials relevant to each client union
  • Recognition of client anniversaries with Boost

Visuals and Documentation

  • Interactive digital reports to visualize Needs Assessment findings
  • Infographics breaking down complex recommendations into simple, actionable steps
  • Periodic 'before and after' progress recaps

Feedback and Proactive Support

  • Anonymous digital feedback forms after every major touch point
  • Dedicated support representative ready to answer queries or provide assistance
  • Systematic review of feedback with actionable improvements implemented regularly

Guarantee or Promise

  • “Got-Your-Back” policy ensuring complete satisfaction or adjustment of the service
  • Risk-free trial period to test the effectiveness of the needs assessment service

Operational Excellence

  • Appointment system with flexibility and ease for clients to schedule meetings
  • Strict code on punctuality, respecting clients' time
  • Professional attire and conduct during all direct interactions.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer an annual contract for continuous Needs Assessment Updates

Upsells & Cross-Sells

  • Introduce managed services after the initial Needs Assessment
  • Upsell further in-depth assessments or audit services in problematic areas identified

Bundling & Packaging

  • Bundle Needs Assessment with a 'Implementation Support' package
  • Create a Needs Assessment+ package wherein Boost will guide the implementation of its suggestions

Loyalty & Retention Programs

  • Introduce a loyalty discount for customers who renew contracts or refer other Unions

Custom Services and Personalization

  • Offer customization in Needs Assessment based on size, complexity, and specific requirements of the union
  • Design a 'White-glove' tier that includes personalised walk-throughs and implementation plans

Pricing Strategy

  • Introduce discounting for longer termed contracts to encourage commitment
  • Add a premium tier with added services for higher revenue potential

Customer Data and Insights

  • Utilize CRM data to predict which customers are most likely to purchase upgrades or renew contracts
  • Implement analytics on service usage to identify most valuable features and areas for improvement

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Provide a $500 credit towards future services for each successful referral
  • Offer new clients referred a 10% discount on the Needs Assessment

Shareable Assets

  • Create a shareable one-pager highlighting the benefits of a Needs Assessment
  • Develop a series of social media posts client can share with their network

Timing and Triggers

  • Ask for referrals after presenting the final Needs Assessment Report
  • Automate a follow-up email in Hubspot asking for referrals one month post-engagement

Client Success Stories

  • Encourage clients to share their success on LinkedIn, highlighting the benefits of the assessment
  • Compile testimonials on the website to showcase how others have benefited

Referral Contests

  • Sponsor a quarterly challenge where the client with the most successful referrals gets a month of free consulting

Partner or Affiliate Programs

  • Partner with other consulting firms serving the union space and offer a finder's fee for each successful referral

Thank-You Experience

  • Send a premium gift basket to clients who refer a successful lead as a token of appreciation

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.