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Aviator Properties Team

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  3. Execute it (start with ONE section)

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Before
(Prospect)

1. My Target Market

Primary Target Market Summary

  • Highly educated, high-income individuals aged 25-60 seeking real estate investment strategies, primarily in the Boston, Newton/Brookline, Chestnut Hill markets.

Audience Type

  • B2C
  • High net worth individuals, professionals with advanced degrees (MD, PhD), successful business owners

Needs – Primary Buying Considerations

  • Efficient real estate transactions with maximum ROI
  • High level of detail orientation and comprehensive services
  • Local market expertise

Demographics

  • Age Range: 25-60
  • Gender: Both
  • Geography: Boston and surrounding areas (Newton/Brookline, Chestnut Hill)
  • Income Level: High ($200,000+)
  • Profession: Professionals with advanced degrees (MD, PhD), successful business owners

Psychographics

  • Lifestyle: Busy, goal-oriented, long-term investors
  • What they value: Expertise, high-quality, comprehensive services
  • Pain Points: Need for efficient real estate transactions
  • Buying Behavior: Invests in high-quality real estate, values detailed orientation and comprehensive services

Secondary Target Market (only if applicable)

  • Growing families aiming for multiple real estate acquisitions, affluent sports professionals looking for luxury homes priced between $3m - $10m. Professional couples seeking to upscale with preference for new construction properties.

2. My Message to My Target Audience

Refined Elevator Pitch

  • Aviator Properties Team provides a high-touch, comprehensive, and fully transparent residential real estate service to ambitious professionals, helping them maximize their investments and build a foundation for their wealth management plan through meticulous detail and exceptional service.

Understanding Their Pain Points

  • Confusion and stress in navigating the real estate market
  • Currently doesn't have a reliable partner in real estate investing
  • Struggling to optimize their wealth through real estate investing

Transformation

  • Gets a reliable and thorough partner in their real estate investing journey
  • Feels stress-free and confident about their real estate decisions
  • Gradual wealth building through savvy real estate investments

Unique Selling Proposition (USP)

  • Full-service representation with a detail-oriented approach
  • Proven track record in the local Newton/Brookline Chestnut Hill market
  • Offering a solid wealth management plan through real estate

Brand Values & One-Liners

  • 'Fly high with highs with Aviator on your real estate journey'
  • 'Your real estate co-pilots navigating the high-stakes market'
  • 'Transforming real estate investments into wealth foundations'

Tone

  • We portray a tone that's professional, honest, and determined, much like a co-pilot. We want our clients to feel secure, victorious and valued.

Hero Text Idea

  • Flag Text: 'Mastering Boston Real Estate Markets'
  • Main Headline: 'Navigate Your Real Estate Journey with Confidence'
  • Sub Headline: 'From your first condo to high-value investment properties, we’re your detailed, high-touch co-pilots.'
  • CTA: 'Start Your Journey Today'

3. The Media I Will Use to Reach my Target Market

Website

  • Optimize website for mobile and desktop users
  • Track conversions and events such as form submissions, calls and emails
  • Display trust signals like client testimonials, industry affiliations and professional certifications

Social Media

  • Focus on platforms like Facebook, LinkedIn, and Instagram
  • Post high-quality listings, customer testimonials, market insights and behind-the-scenes content
  • Post 3-4 times a week on each platform

Paid Advertising

  • Continue leveraging Zillow ZPA
  • Invest in Google Ads to target keywords related to real estate in Boston
  • Consider Facebook and LinkedIn ads targeting high-income professionals in the area

Content Recommendations

  • Market insights and trends for Boston
  • Success stories of long-term wealth creation through real estate
  • Home buying and selling tips
  • Information about investment properties

Podcasts

  • Consider starting a podcast discussing real estate investment topics
  • Appear on relevant industry podcasts like 'Massachusetts Real Estate Exposure', 'Boston Real Estate Talk'

Directories

  • Get listed on real estate directories such as Realtor.com, Homes.com, Zillow
  • Consider listing on local directories like Boston Business Directory

Publications

  • Aim for features in publications like The Boston Globe, Boston Magazine's Home & Property section

Partnerships & Outreach

  • Partner with local businesses serving the same demographic (high-end interior stores, law firms)
  • Offer guest speaking or networking at local investment and real estate events

SEO and Content

  • Ensure website SEO optimized with a content strategy focusing on keywords relevant to Boston real estate.

Offline and Local Media

  • Sponsor local community events
  • Distribute flyers and brochures in high-income neighborhoods

Online Events

  • Host webinars on real estate investment in Boston

Online Networking

  • Join and participate in relevant online forums and Facebook groups

Cold Outreach

  • Targeted email marketing to potential clients in the market to buy or sell properties.
During
(Lead)

1. My Lead Capture System

Lead Magnet

  • '5-Step Guide to Navigating the Boston Real Estate Market'
  • 'ROI Calculator for Prospective Properties'
  • 'Email Course: Your Comprehensive Intro to Real Estate Investing in Boston'

Tripwire Offer

  • 'Real Estate Market Analysis Report for your Predicted Realtor'
  • 'Home Valuation Report for Sellers'

Welcome Sequence

  • Email 1: Introduction + Lead Magnet delivery
  • Email 2: Success story of a past client leveraging our services for wealth creation
  • Email 3: Explanation of our real estate services and USP
  • Email 4: Tripwire Offer introduction

Segmentation

  • Segment leads based on their needs: Home Buyers, Home Sellers, Investors
  • Apply tags based on interaction with emails and website

Chatbot and Automation

  • Implement a chatbot on-site to answer FAQs and collect details
  • Use automation rules in CRM to prioritize high potential leads

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Hubspot
  • Automation capabilities: Follow-ups, welcome sequences, segmentation
  • Recommended improvements: Incorporate on-site chatbot interaction into lead scoring

Sales CRM

  • Current platform: Hubspot
  • Pipeline tracking or handoff process: Detailed tracking of stages and interactions in Hubspot
  • Recommended upgrades: Integrate with local property databases for real-time tracking

Automated Follow-Ups

  • Post-opt-in: Immediate welcome email; follow-up emails delivered over a period of a week
  • Abandoned cart: Send personalized reminder email after 24 hours, then last-chance notice after 3 days

Newsletter

  • Frequency: Bi-weekly
  • Topics: Market updates, success stories, upcoming local events
  • Segmentation: Sections for buyers, sellers, investors

Retargeting & Ads

  • Platforms: Google Ads (search and display), LinkedIn (lead ads)
  • Goals: Stay top of mind, capture leads who didn't convert on first visit

Social Media and Content

  • Posting frequency: 4x weekly on LinkedIn, Facebook, Instagram
  • Content type: Property listings, market updates, behind-the-scenes looks

Webinars and Events

  • Suggested cadence: Monthly webinars on real estate investing
  • Purpose: Educational and lead generation

Other Nurture Channels

  • Chatbot: Answer FAQs, capture leads outside of business hours
  • Automated SMS: Follow-ups, specifically for hot leads with higher engagement levels

3. Sales Conversion Strategy

Sales Process

  • Initial consultation to understand client's real estate goals
  • Vertically integrate real estate services to minimize clients' decision points
  • Implement a detailed buyer/seller checklist to systematize the process
  • Use Hubspot CRM to automate follow-up and nurture leads

Sales Assets

  • Develop a personalized proposal template highlighting Aviator's USP and value proposition
  • Create an objection-handling script focusing on fees, contract length, and local market expertise

Testimonials and Case Studies

  • Request testimonials from previous clients after closing
  • Display testimonials on the Aviator website's home page and in proposals
  • Compile case studies showcasing successful sales or purchases

Conversion Rate Insights

  • Set a target conversion rate (e.g., 5% of leads to clients)
  • Track conversions in CRM (Hubspot) to identify bottlenecks

Urgency and Offers

  • Implement a time-bound 'early bird' rate for sign-ups within a certain timeframe
  • Design a 'fast mover' bonus (e.g., priority viewing for new listings)

Guarantees and Risk Reversal

  • Guarantee satisfaction or release from exclusivity contract
  • Leverage transparency in service as a risk reversal strategy

Shock and Awe

  • Send a personalized welcome gift after contract signing (Branded materials)
  • Provide exclusive real estate market insights to clients
After
(Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email explaining Aviator Properties Team services, and what they can expect.
  • Printable welcome kit with a guide to the Boston real estate market.
  • Personal kickoff call to understand the client's real estate goals.

Communication Cadence

  • Weekly updates through a video call or email, depending on client preference.
  • Frequent updates during transaction processes for transparency and trust.

Client Education

  • Blog posts and videos about real estate investing strategies.
  • FAQs on understanding real estate transactions and details.

Personalized Touches

  • Celebratory gift basket upon closing deals.
  • Personalized birthday wishes and anniversary reminders of property acquisition.
  • Milestone recognition for long-term clients.

Visuals and Documentation

  • Before and after photos of properties, especially renovation projects.
  • Quarterly reports highlighting market trends and client's property performance.

Feedback and Proactive Support

  • Quarterly check-ins to see if the client's real estate goals are on track.
  • Online feedback system for gathering and addressing client issues.

Guarantee or Promise

  • Service guarantee that ensures maximum ROI and efficient transactions.

Operational Excellence

  • Standard for quick response time (within 2 hours during business hours).
  • High standard of professionalism in all communication.
  • Flexible scheduling for client meetings.

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer exclusive first-time access to new listings for repeat clients
  • Implement a loyalty contract offering discounted service on every third transaction

Upsells & Cross-Sells

  • Cross-sell property management services for investor clients
  • Upsell premium marketing packages for higher-end listings

Bundling & Packaging

  • Bundle buy and sell services for homeowners planning to move
  • Offer an all-in-one package for real estate investment planning and acquisition

Loyalty & Retention Programs

  • Introduce a loyalty program based on transaction value (e.g., exclusive benefits for $1M+ transactions)
  • Offer free annual property value estimate for loyal customers

Custom Services and Personalization

  • White-glove service tier for high-value transactions, offering high-end marketing and concierge services
  • Personalized market trend updates for investors

Pricing Strategy

  • Offer ‘Full Cycle’ discounts to clients using Aviator for both buying and selling properties

Customer Data and Insights

  • Track average transaction value and frequency in CRM to identify upsell opportunities
  • Monitor customer satisfaction to anticipate churn and address issues proactively

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Reward referrers with a $250 gift card to a home improvement store
  • Offer referees a free home staging consultation valued at $300

Shareable Assets

  • Provide referrers with 'Proud Home Seller/Buyer with Aviator Properties' digital badges for their social media profiles
  • Supply emailing templates highlighting impressive results achieved with Aviator Properties

Timing and Triggers

  • Ask for referrals at the closing, when satisfaction is high
  • Use CRM triggers to email a referral request 2 weeks after closing

Client Success Stories

  • Regularly collect and share client successful sale/purchase stories on social media to inspire referrals
  • Offer clients a chance to share their story in a short video to be shared on Aviator Properties' social media/network

Referral Contests

  • Host quarterly 'Fly High with Referrals' contest rewarding top referrers with a luxury hot air balloon ride

Partner or Affiliate Programs

  • Establish partnerships with local moving companies or home improvement stores offering exclusive deals to Aviator Properties' clients for a referral reciprocal agreement

Thank-You Experience

  • Send a handwritten thank-you note to referrers, expressing gratitude for placing their trust in Aviator Properties

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.