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7ASecurity

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  1. Review your plan (scroll down)
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  3. Execute it (start with ONE section)

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Before (Prospect)

1. My Target Market

Primary Target Market Summary

  • Focused on B2B SaaS or product companies shipping a web application/API, specifically targeting roles such as CTO, VP Engineering, or Head of Security.

Audience Type

  • B2B
  • Software as a Service (SaaS) companies, product companies, security-focused NGOs/digital public goods

Industries (if B2B)

  • SaaS, fintech, dev tools, communications/privacy, marketplaces, and other internet-facing products handling sensitive data

Needs – Primary Buying Considerations

  • Need proof of security compliance for their applications/platforms
  • Require detailed, manual security assessments over automated ones

Demographics

  • Business Size: Typically small to medium-sized businesses (20–500 employees)

Psychographics

  • Lifestyle: Security conscious with a focus on maintaining robust web applications/APIs
  • What they value: Quality and rigor, proof over promises, transparency, practical fixes, long-term maintainability
  • Pain Points: Verifying that their application is secure and being able to prove it to customers/stakeholders
  • Buying Behavior: Triggered by enterprise deals/security questionnaires, upcoming launches, major architecture changes, compliance pressure, or recent vulnerability/incident fears
  • Decision-Making Roles:
  • Primary Decision Maker: CTO / VP Engineering / Head of Security
  • Secondary Decision Influencers:
  • Support Roles: Security Lead or Engineering Manager owning application security

Secondary Target Market

  • Small, high-risk companies who need to prove their application's security

2. My Message to My Target Audience

Refined Elevator Pitch

  • 7ASecurity provides CTOs, VPs of Engineering, and Heads of Security with peace of mind regarding their application's security. Through manual, researcher-led penetration tests and code audits, we alleviate concerns of potential breaches and assist in achieving rapid fixes, enabling organizations to confidently continue their operations.

Understanding Their Pain Points

  • Navigating the current cybersecurity landscape
  • Ensuring comprehensive application security
  • Difficulty in proving security robustness to stakeholders

Transformation

  • Achievement of verified, robust application security
  • Restored confidence in application safety
  • Streamlined pathway to addressing and rectifying potential security concerns

Unique Selling Proposition (USP)

  • Proprietary, manual pentests and code audits that exceed the standard checklist scans
  • Offers peace of mind with free fix verification
  • Unmatched depth not achievable by automated tools

Brand Values & One-Liners

  • 'Quality beyond Checklist Security'
  • 'Your Shield Against Cyber Threats'
  • 'Security Proven, Confidence Restored'

Tone

  • Profoundly knowledgeable yet relatable and approachable. We aim to instill confidence and security in our customers, reminding them they're not alone on the cybersecurity front.

Hero Text Idea

  • Flag Text: 'EU-based Cybersecurity Specialists'
  • Main Headline: 'Comprehensive Security for Your Application'
  • Sub Headline: 'Researcher-led Audits and Pentests that Find What Automated Tools Miss. Ensure Your Security and Gain Confidence with Our Free Fix Verification.'
  • CTA: 'Shield Your Application Now'

3. The Media I Will Use to Reach my Target Market

Website

  • Continue with the visual focus on trust signals like certifications and client logos
  • Consider user-case studies or success stories.
  • Add a chatbot to support real-time queries.
  • Track events like: 'Contact Us' form fills, 'Request a Quote' form fills, and time spent on key service pages.

Social Media

  • Publish updates on LinkedIn featuring projects, security tips, and company news (1-2 posts per week)
  • Post informative and concise Twitter updates on cyber-security news and trends (3-5 tweets per week)

Paid Advertising

  • Google search ads for high-intent keywords like: 'pentest companies', 'code audit services'
  • LinkedIn ads targeting roles: CTOs, VPs of Engineering, Heads of Security in relevant industries

Content Recommendations

  • Write blog posts around topics: 'Importance of manual pentests', 'How to prepare for a security audit'
  • Develop security guides useful to your target audience for lead magnet purposes

Podcasts

  • Consider being a guest on cybersecurity podcasts like: 'The CyberWire Daily', 'Paul's Security Weekly'

SEO and Content

  • Focus SEO efforts on service specific keywords and long-tail security concerns of target audience
  • Update older blog posts with recent data and reshare them

Offline and Local Media

  • Speak at industry events and conventions on the subject of application security audit
  • Sponsor local tech and security meetups

Directories

  • Include the website on directories like: 'Business Security Directory', 'Security Company Directory'

Partnerships & Outreach

  • Partner with SaaS advisory firms and software development consultancies for referral business
  • Conduct webinars in partnerships with these organizations

Online Networking

  • Engage in relevant LinkedIn groups about Cybersecurity, SaaS, and App Development
  • Respond to queries on Quora or Reddit related to application and web security

Cold Outreach

  • Leverage LinkedIn to connect with and message potential decision makers in targeted companies
  • Target software companies that have recently received fundraising
During (Lead)

1. My Lead Capture System

Lead Magnet

  • Comprehensive Guide: "How to Prepare For A Pentest For Your Web Application"
  • Security Checklist: "10 Must-Have Security Checks for Your Web App"
  • Webinar: "Secure Code Audit: The Step-by-Step Process"

Tripwire Offer

  • Initial Security Briefing: A low-cost or complimentary analysis of the client's existing security measures
  • Audit Teaser: A limited, entry-level audit that covers basic security elements
  • Consultation: A discounted consultation where initial security gaps can be identified

Welcome Sequence

  • Initial Welcome: Thank the recipient for their interest and provide estimated timelines for service delivery
  • Follow-up: Share more business information and strong customer testimonials
  • Education: Provide value through educational content related to cybersecurity
  • Engagement: Involve them in a community discussion or invite to webinars
  • Sales Communication: Introduce tripwire offers or primary service packages

Segmentation

  • Tag Leads based on their application type (Web App, SaaS, Fintech)
  • Categorize by potential security risk level (Low, Medium, High)
  • Sort by role in the company (CTO, VP Engineering, Head of Security)
  • Segment by company size (Small, Medium, Large)

Chatbot and Automation

  • Install a chatbot for instant lead capture and preliminary security inquiries
  • Automate the email sequence post lead capture with education content and offer introductions
  • Use automation for regular follow-ups or reminders about scheduled events or offers.

2. My Lead Nurturing System

Marketing CRM

  • Current platform: Brevo
  • Automation capabilities: Basic automation for email sequences and interaction tracking
  • Recommended improvements or replacements: Add Zoho CRM as a supplemental system for advanced automation and reporting functionalities

Sales CRM

  • Current platform: Brevo
  • Pipeline tracking or handoff process: Basic tracking with manual hand-off process
  • Recommended upgrades: Consider integrating Zoho CRM for improved pipeline visibility and lead scoring features

Automated Follow-Ups

  • Types of automations: 1) Welcome sequence post lead capture, 2) Regular educational email series, 3) Reminder emails for webinars or events
  • Frequency or triggers: Immediate follow-up after lead capture, then weekly educational emails and event reminders based on upcoming schedule

Newsletter

  • Frequency: Bi-weekly
  • Topics or content pillars: Cybersecurity updates, Case studies, Advice on secure app development
  • Segmentation: Based on role in company and company size

Retargeting & Ads

  • Platforms and goals: Google Ads for search-based retargeting, LinkedIn Ads for lead generation targeting specific job titles

Social Media and Content

  • Posting frequency: Weekly LinkedIn posts, Daily Twitter updates
  • Content type or campaign focus: Shared reports, security updates, company news

Webinars and Events

  • Suggested cadence or purpose: Monthly webinars on topics like preparing for a pentest or step-by-step secure code audit process

Other Nurture Channels

  • Chatbot for instant lead capture and preliminary inquiries
  • SMS automation for immediate alerts on high-risk security news

3. Sales Conversion Strategy

Sales Process

  • Continue current inbound sales process with added focus on relationship-building.
  • Ensure clarity and transparency in each step, explicitly outlining what the client can expect.
  • Automate follow-up emails post sales call for a seamless client experience.

Sales Assets

  • Develop standardized proposal templates that highlight unique selling points.
  • Craft effective sales scripts that address common objections.
  • Standard Operating Procedures (SOPs) for sales process for consistency and efficiency.

Testimonials and Case Studies

  • Collect testimonials and case studies post-project completion.
  • Showcase these on the website and in proposals to enhance credibility.

Conversion Rate Insights

  • Track conversion rate from lead to paying customer through CRM.
  • Monthly review of conversion rates for continuous improvement.

Urgency and Offers

  • Offer time-limited discounts for immediate contract signing.
  • Highlight limited availability to create urgency.

Guarantees and Risk Reversal

  • Communicate 100% quality guarantee and free fix verification.
  • Highlight insurance via Lloyd’s to increase client confidence.

Shock and Awe

  • Send personalized thank you notes post contract signing.
  • High-value clients to receive a corporate gift on project initiation.
After (Customer)

1. How I Deliver a World Class Experience

Onboarding Experience

  • Welcome email summarizing the service process and layout of initial steps
  • Introduction call for project understanding, expectation setup, and rapport building

Communication Cadence

  • Weekly project updates through Brevo CRM
  • Notifications for completion of each testing phase
  • Post-service call to discuss the report and remediation guidance

Client Education

  • Bi-monthly newsletters showcasing latest cybersecurity trends and best practices
  • Access to knowledge database with explanatory videos and articles

Personalized Touches

  • Anniversary of partnership acknowledgments with digital thank you notes
  • Customized year-end 'Security Enhancement Report' summarizing the annual security journey

Visuals and Documentation

  • Detailed visual reports covering test results, vulnerabilities, and recommended fixes.
  • Secure sharing of reports over GDPR-aware channels

Feedback and Proactive Support

  • Mid-project and post-project satisfaction surveys
  • Proactive follow-ups for discussing potential improvement areas
  • Commitment to resolve major issues within 24 hours

Guarantee or Promise

  • 100% quality guarantee with free fix verification included in the service

Operational Excellence

  • Strict adherence to project timelines
  • Uniform communication standards ensuring clear and concise information exchange

2. How I Increase Customer Lifetime Value

Renewals & Contracts

  • Offer incentive discounts for early renewals or long-term contracts
  • Create an annual fixed-price package for regular penetration tests and audits

Upsells & Cross-Sells

  • Offer additional services such as developer training on secure coding practices
  • Cross-sell comprehensive threat risk assessments, which include a broader range of cybersecurity analyses

Bundling & Packaging

  • Bundled packages of different security audits for maximum protection
  • All-in-one annual subscriptions encompassing all available services

Loyalty & Retention Programs

  • Implement a referral program offering discounts for each successful referral
  • VIP package with priority service for loyal customers

Custom Services and Personalization

  • Personalized security auditing packages tailored to customers' specific needs
  • Upgrade options to include on-site visitations or regular consultations

Pricing Strategy

  • Offer discounts for long-term commitments (annual contracts)
  • Value-based pricing emphasizing the savings from preventing security incidents

Customer Data and Insights

  • Implement systems to track customer interaction and satisfaction
  • Use data insights to identify opportunities for improvements and additional service offerings

3. How I Orchestrate And Stimulate Referrals

Referral Incentives

  • Offer customers a 10% discount on their next service for successful referrals.
  • New customers referred by existing ones receive 5% off their first service.

Shareable Assets

  • Create branded email templates with a clear call-to-action (CTA) for customers to share.
  • Develop infographics highlighting the importance of cybersecurity can be shared on social media.

Timing and Triggers

  • Request a referral after delivering the security audit report and fix verification.
  • Automate an email reminder to ask for a referral 30 days after service completion.

Client Success Stories

  • Secure client approval to publish case studies showing the successful identification and resolution of security issues.
  • Share these case studies on the company’s website, blog, social media channels, and in email newsletters.

Referral Contests

  • Run a quarterly contest where the customer with the most referrals wins a free security consultation.

Partner or Affiliate Programs

  • Collaborate with other B2B software companies to cross-promote services.
  • Implement an affiliate tracking system to credit partners.

Thank-You Experience

  • Send a personalized thank-you email to each customer who makes a successful referral.
  • Include top referrers in a 'Client Spotlight' section on the company newsletter or blog.

Take Your Marketing Plan to the Next Level

Now that you have your 1PMP, you've unlocked a FREE Marketing Clarity Call with my team.